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logistics manager resume example with 20+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Enthusiastic Logistics Manager offering  20 years of experience in overseeing Shipping, Receiving and logistics inventory control in manufacturing warehouse. Managing transportation, domestic and international shipping.

Skills
  • Supply chain management
  • Mentoring and training
  • Import and export operations
  • Inventory control
  • Quality assurance
  • Logistics oversight
  • Strategic initiatives
  • Manufacturing and warehouse procedures
  • Cost reduction
  • Ocean exports
  • Shipping and Receiving Management 
  • Customer service-oriented
  • Inventory Management
Experience
Current to Current Logistics Manager Gamestop Corp. | Littleton, NH,
  • Oversaw more than inventory and supervised 15 employees in a 10,000 square foot warehouse. 
  • Reduced expenses by securing optimal pricing from third-party logistics providers.
  • Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
     
  • Saved costs through negotiating contracts with freight companies and suppliers.
  • Documented and processed transactions and accurately administered sales orders.
     
  • Analyzed operational performance and implemented plans to attain organizational and financial goals.
  • Developed lasting relationships with employees, peers, upper management and outside vendors.
  • Led and managed projects to support logistics efforts and plans.
  • Utilized ordering, tracking and billing systems and associated processes.
  • Led all logistics operations, including shipping and receiving.
     
  • Monitored freight budget per year.
  • Demonstrated exceptional customer service to both to internal and external customers.
  • Researched issues to address shipping errors and packaging mistakes.
  • Managed day-to-day shipping and receiving.
  • Consistently met company and department objectives within budget and time constraints.
  • Refined and improved product transport and storage processes.
  • Supervised the daily management of all logistics and transportation activities.
  • Created and maintained communication channels while delivering relevant information to all major internal customers and stakeholders in a timely fashion.
  • Managed the annual operations budget and all related fiscal forecasting and planning activities.
  • Identified and resolved shipping and packaging errors.
  • Maintained high standards of internal and external customer service.
     
  • Created and enforced policies and procedures for entire logistics team.
  • Troubleshot and formulated strategies for expected and unanticipated logistics issues.
  • Developed and maintained systems and processes to move domestic and international freight at the best cost to achieve business objectives.
Current to Current Shipping Manager Lippert Components | Millersburg, IN,
  • Promoted accuracy in inventory and records by comparing shipment contents with paperwork.
  • Optimized shipping and receiving strategies with cost-effective methods, carriers and routes.
  • Rectified problems such as damages and shortages by collaborating directly with vendor representatives.
  • Prepared and processed important documents, including work and shipping orders, route materials and bills of lading.
  • Prepared shipments for postage through careful packing, sealing and labeling of materials.
  • Operated lift and hand trucks to transfer materials to and from target areas.
  • Coordinated with carrier representatives to arrange and issue instructions for shipping and delivery of materials.
  • Determined best shipping method for materials, considering shipping procedures, routes and rates.
  • Pulled and packed shipments.
  • Organized storage areas to maximize efficiency of materials movements and minimize labor required.
Current to Current Shipping manager Lippert Components | Unavailable, OR,
  • Pulled and packed shipments.
  • Used equipment such as forklift  and narrow loft  to move materials regularly.
  • Loaded and unloaded delivery trucks per shift.
  • Coordinated returns between origin and interim transportation departments.
  • Rotated stock by code and receiving date.
  • Monitored shipments to guarantee on-time delivery.
  • Completed all necessary customs documents and other paperwork.
  • Reviewed new customer orders and requests and manually entered data into a centralized database.
  • Maintained accurate stock records and schedules.
  • Banded, wrapped, packaged and cleaned equipment.
  • Worked at a rapid pace to meet tight deadlines.
  • Removed pallets, freezer boxes and damaged products from returning trailers.
  • Operated powered lift trucks, floor sweepers, pallet jacks and forklifts safely and with a 0% incident rate.
  • Resolved service issues in a timely manner, including coordinating and processing returns.
  • Transported goods from racks, shelves and vehicles.
Current to Current Department Manager Ingredion Inc, | Winston Salem, NC,
  • Reduced process gaps, effectively managing and training 8 employees on best practices to ensure optimal productivity.
  • Handled all shift overstock, restocking and inventory control.
  • Followed all safety protocols and company processes and procedures.
  • Employed process improvement initiatives within the department.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data, identified trends and prepared reports for management.
  • Consulted with customers on the latest styles and trends.
  • Demonstrated principle of customers coming first by handling needs with sense of urgency.
  • Directed strategic and brand-appropriate marketing initiatives to improve presentation and maximize sales.
  • Worked as a team member to provide the highest level of service to customers.
  • Informed customers about all product lines and services offered by the company.
  • Opened and closed the store, including counting cash, opening and closing cash registers and creating staff assignments.
  • Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
  • Marked clearance products with updated price tags.
  • Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.
  • Received and processed cash and credit payments for in-store purchases.
  • Delegated work to employees based on shift requirements, individual strengths and unique training.
  • Exceeded targeted sales goals.
  • Educated customers on product and service offerings.
  • Built and maintained effective relationships with peers and upper management.
  • Resolved customer problems by investigating issues, answering questions and building rapport.
  • Answered customers’ questions and addressed problems and complaints in person and via phone.
  • Maintained friendly and professional customer interactions.
  • Maintained visually appealing and effective displays for the entire store.
  • Placed special merchandise orders for customers.
Education and Training
Expected in 1997 to to High School Diploma | Littlerock High School, Littlerock, CA GPA:
Activities and Honors

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Resume Overview

School Attended

  • Littlerock High School

Job Titles Held:

  • Logistics Manager
  • Shipping Manager
  • Shipping manager
  • Department Manager

Degrees

  • High School Diploma

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