logistics manager resume example with 10+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Large scale multi faceted logistics Manager able to translate audit findings, assessments and gap analysis into recommendable actions to improve operations. Thrives in team environment while demonstrating advanced-level skills in technology/transportation/planning environment. Excellent communicator and problem-solver with over 30 years of industry expertise.

Extremely well organized and focused logistics professional with extens I’ve experience in various leadership roles throughout industry. Unique ability to retain and focus employees on the big picture while simultaneously focus on detail to attain goals with precision in the workplace. Customer focused, but employee engagement is priority in new era logistics processes. Ability to multitask under stress, focus under pressure and perform at the highest level. Extensive experience interacting and leading organizations with varying levels of education and backgrounds, groups of 5-4000 employees. Planning, implementation, oversight in the tanker, reefer, dry-box, train/rail, hazardous materials, school bus, passenger, and car hauling industries.
Educated in all facets of transportation modes and methods, actively seek out-of-box ideas to attain goals and transform daily bland to daily WOW!

  • Purchasing management
  • Profit and loss management
  • Customs compliance
  • Skilled in As400, TMS, TMW, Mcleod, WMS, Peoplenet, KeepTrucking, Citrix, Microsoft.
  • CDL instructor/examiner
  • OSHA certified
  • ELD/cdl auditor
  • CDL A/pstx
  • Dispatch/planner
  • Employee retention
  • Fleet dispatch
  • Inventory control
  • Mentoring and training
  • Safety standards
Logistics Manager, 03/2018 - Current
Harrow Health, Inc. New York City, NY,
  • Consistently met company and department objectives within budget and time constraints.
  • Negotiated freight in alignment with specifications and needs and monitored compliance with budgets.
  • Supported the West/central delivery network consisting of 4 distribution centers.
  • Led and managed projects to support logistics efforts and plans.
  • Successfully supervised daily management of all logistics and transportation activities, effectively eliminating waste and improving efficiencies.
  • Troubleshot and formulated strategies for expected and unanticipated logistics issues.
  • Utilized ordering, tracking and billing systems and associated processes.
  • Reviewed profit and loss statements and metrics to identify trends and opportunities.
  • Led all logistics operations, including shipping and receiving.
  • Created and enforced policies and procedures for entire logistics team.
Safety and Compliance Operations Manager, 01/2017 - 03/2018
Forward Air Humble, TX,
  • Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
  • Improved customer satisfaction by finding creative solutions to problems.
  • Performed site evaluations, customer surveys and team audits.
  • Collaborated with others to discuss new safety opportunities.
  • Designed training modules implementing strategic business practices and organizational behavior training concepts.
  • Identified key skill gaps in logistics department employees and created training classes to effectively educate target individuals.
  • Created effective training course objectives, course content and all materials.
  • Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
  • Effectively trained instructors and supervisors on techniques for managing employees.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Led trainings for up to 100 employees on weekly basis.
  • Utilized peoplenet to compile data gathered from various sources.
  • Created agendas and communication materials for team meetings.
NMPED Transportation, 12/2011 - 12/2016
NM State Government City, STATE,
  • Performed site evaluations, customer surveys and team audits.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Created agendas and communication materials for team meetings.
  • Handled all delegated tasks, including implementing regulations and instructional training in fmcsa.
  • Recognized by management for providing exceptional customer service.
  • Scripted, recorded and uploaded instructional videos for remote learning students.
  • Collaborated in development of nmac, dot and audit procedures.
  • Provided dot training and hands on instruction/certification in regulations, cdl licensing and enforcement policies.
Terminal Manager, 01/2010 - 01/2011
Coastal Petroleum City, STATE,

Scheduled employees, deliveries and special needs for cstores fueling, airports, military bases, chemical and petroleum fueling facilities.

  • Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
  • Reviewed e-logs systemdata to identify service hours violations, driver speed issues and fleet safety performance problems.
  • Directed and coordinated activities of transport personnel responsible for loading, transporting, and offloading of product.
  • Conducted internal program reviews to assess compliance with regulatory requirements and company policies.
  • Monitored budget and operating metrics to incorporate improvement processes to increase performance.
  • Maintained working knowledge of federal, state and local rules and regulations and ensured that all personnel were in compliance with all applicable regulations and internal policies.
  • Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
  • Communicated with dispatched personnel and drivers to ensure efficiency.
  • Supervised worker efficiency and rectified issues with performance.
  • Used company database to maintain and oversee company fuel and mobile communications programs.
  • Checked web-based monitors for tank levels and generated delivery tickets.
  • Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
  • Hired and trained new employees on warehouse safety and company policies.
Education and Training
Associate of Arts: Business And Economics, Expected in 06/2015
Santa Fe Community College - Santa Fe, NM
Status -
Associate of Arts: General Studies, Expected in 06/2015
Santa Fe Community College - Santa Fe, NM
Status -
Bachelor of Arts: Sociology, Expected in 06/2017
New Mexico State University - Dona Ana Community College - Las Cruces, NM
Status -

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Resume Overview

School Attended

  • Santa Fe Community College
  • Santa Fe Community College
  • New Mexico State University - Dona Ana Community College

Job Titles Held:

  • Logistics Manager
  • Safety and Compliance Operations Manager
  • NMPED Transportation
  • Terminal Manager


  • Associate of Arts
  • Associate of Arts
  • Bachelor of Arts

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