Logistics Manager Resume Example

• Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
• Improved customer satisfaction by finding creative solutions to problems.
• Performed site evaluations, customer surveys and team audits.
• Collaborated with others to discuss new safety opportunities.
• Designed training modules implementing strategic business practices and organizational behavior training concepts.
• Identified key skill gaps in logistics department employees and created training classes to effectively educate target individuals.
• Created effective training course objectives, course content and all materials.
• Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
• Effectively trained instructors and supervisors on techniques for managing employees.
• Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
• Led trainings for up to 100 employees on weekly basis.
• Utilized peoplenet to compile data gathered from various sources.
• Created agendas and communication materials for team meetings.

• Performed site evaluations, customer surveys and team audits.
• Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
• Created agendas and communication materials for team meetings.
• Handled all delegated tasks, including implementing regulations and instructional training in fmcsa.
• Recognized by management for providing exceptional customer service.
• Scripted, recorded and uploaded instructional videos for remote learning students.
• Collaborated in development of nmac, dot and audit procedures.
• Provided dot training and hands on instruction/certification in regulations, cdl licensing and enforcement policies.

Scheduled employees, deliveries and special needs for cstores fueling, airports, military bases, chemical and petroleum fueling facilities.

• Collaborated with accounting, maintenance and engineering support teams to promote corporate initiatives.
• Reviewed e-logs systemdata to identify service hours violations, driver speed issues and fleet safety performance problems.
• Directed and coordinated activities of transport personnel responsible for loading, transporting, and offloading of product.
• Conducted internal program reviews to assess compliance with regulatory requirements and company policies.
• Monitored budget and operating metrics to incorporate improvement processes to increase performance.
• Maintained working knowledge of federal, state and local rules and regulations and ensured that all personnel were in compliance with all applicable regulations and internal policies.
• Hired, trained and supervised terminal personnel to meet and exceed customer expectations.
• Communicated with dispatched personnel and drivers to ensure efficiency.
• Supervised worker efficiency and rectified issues with performance.
• Used company database to maintain and oversee company fuel and mobile communications programs.
• Checked web-based monitors for tank levels and generated delivery tickets.
• Reviewed drivers' logs, hours of service and other requirements to ensure compliance with all rules and regulations
• Hired and trained new employees on warehouse safety and company policies.