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Logistics & Documentation Manager Resume Example

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LOGISTICS & DOCUMENTATION MANAGER
Professional Summary
Have long experience in shipping & logistics industries (mainly in Supply Chain, Operations, Customer Service, Equipment Managements and Trucking)
Highly accomplished professional with diverse experience poised to leadership in Supply Chain, Logistics and product management.
Offer excellent Process Management, outstanding team leadership and training, cross-functional coordination.
Experienced in existing Product driven, Process & Execution/Delivery Improvement as well as mobilizing and scoping new initiatives.
Have high skills in managements, negotiation & Business Development.
Focus on result orientation with proven results. Transportation Logistics Coordinator knowledgeable about logistics analysis, scheduling and inventory management. 
skilled at negotiating and implementing cost saving measures without compromising quality. Adapts quickly to the changing needs of fast-paced and growing organizations.
Skills
  • Supply chain and resource management
  • Warehouse management systems
  • Expense control
  • Materials accountability
  • Procurement specialist
  • Training and development
  • Natural mentor
  • Superior negotiation skills
  • Project management
  • Ocean exports
  • Excellent time management
  • Expense allocation
  • Skilled multi-tasker
  • Microsoft Office
  • Process improvement
  • Deadline-driven
  • Proactive 
Work History
Logistics & Documentation Manager Jul 2009 - Dec 2012
Philadelphia Corp. Amman
  • To manage container movement starting from discharge until export reloading.
  • To follow up on data quality and accuracy on local systems 
  • To manage my team's performance 
  • To improve the documentation process as it was not organized.
  • To arrange Demurrage reports and follow up on charges collection 
  • Process Mapping for several departments Developing tools using my programming skills to help and improve the process, hence saving time and cost. 
  • Translated business needs and priorities into actionable logistics strategies.
  • Gathered, logged and monitored all shipping data.
  • Took corrective action in the case of accidents and delays to minimize extra expenses.
  • Reviewed and analyzed data from companies in non-competing industries to amass strategic insight.
  • Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention.
  • Conducted research on logistics operations, including literature reviews, interviews and site visits.
  • Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements.
Operations, Capacity Executive & Customer Service Assistant Manager Jan 2004 - Jun 2009
Maersk Line W.L.L.
  • Managed container movement starting from discharge until export reloading.
  • Followed up on data quality and accuracy on Maersk local systems To follow up on the longstanding containers and speed up the rotation of equipment.
  • To manage Vessel space allocation and distribute the vessel space among customers based on volume and weight.
  • To arrange the sales of equipments (containers), recovery of payments against lost containers.
  • To pull the required reports and transfer them to concerned parties to arrange evacuation of empties, positioning.
  • In customer service area, my responsibility was to maintain process excellence by applying Six-Sigma and Kaizen methodologies, hence raising customer satisfaction and smoothing the process Following up with customers and receive feedback On the spot troubleshooting, and taking initiatives to solve any issue that confronts me Preparing daily, weekly, monthly & yearly reports along with charts and presentations for The Managing Director.
  • Developing software using my skills in programming to save time and effort for my staff and to maintain the accuracy of our work.
  • Earned management trust by serving as key holder, responsibly opening and closing store.
Operations & HR Assistant Manager Jan 1997 - Jan 2004
International Contracting House
  • To manage all employees' files, including vacations, leaves, and all HR related tasks, ensuring their information on the database is up-to-date.
  • To coordinate with our office in Baghdad to transfer required workers and ensure they arrive safely.
  • Supervise my Team (4 employees) and ensure they complete all their tasks within their deadlines.
  • Manage the filing system of 49 projects around the world.
Education
Bachelor of Science: Computer Science Current
Middle East University Amman - Jordan
Computer Science
Courses & Training
  • Process Excellence (PEX) AKA 6-Sigma 
  • Local Capacity Coordination 
  • Regional Capacity 
  • Dangerous Cargo Coordinator 
  • Facility Safety 
  • Port Operations 
  • Managerial Skills I & II 
  • Initiative thinking
  • Practical Creativity 
  • Productivity Improvement 
  • Performance Planning and Measuring 
  • Leadership I & II 
  • Incoterms
  • Cost Leadership 
  • Cost Leadership – In the depth (Advanced) 
  • The Art of Negotiations 
  • Graphics Design & Editing (Intermediate Level using Adobe Photoshop & Corel Draw)
  • HTML & PHP web design 
  • Software Developing (Microsoft Visual Basic 6.0) (Advanced)
  • Networking Computer Maintenance (Hardware & Software) 
Additional Information
  • Highly Motivated
  • Committed and Productive
  • Has the ability to work under any circumstances as an individual or within a team. 
  • Leading Personality 
  • Blue Ribbon Award Winner (Which is an award for taking initiative to improve the process - 2009 - Maersk Line) 
  • Has a driving license
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Resume Overview

Companies Worked For:

  • Philadelphia Corp.
  • Maersk Line W.L.L.
  • International Contracting House

School Attended

  • Middle East University

Job Titles Held:

  • Logistics & Documentation Manager
  • Operations, Capacity Executive & Customer Service Assistant Manager
  • Operations & HR Assistant Manager

Degrees

  • Bachelor of Science : Computer Science Current

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