Have long experience in shipping & logistics industries (mainly in Supply Chain, Operations, Customer Service, Equipment Managements and Trucking) Highly accomplished professional with diverse experience poised to leadership in Supply Chain, Logistics and product management. Offer excellent Process Management, outstanding team leadership and training, cross-functional coordination. Experienced in existing Product driven, Process & Execution/Delivery Improvement as well as mobilizing and scoping new initiatives. Have high skills in managements, negotiation & Business Development. Focus on result orientation with proven results. Transportation Logistics Coordinator knowledgeable about logistics analysis, scheduling and inventory management. skilled at negotiating and implementing cost saving measures without compromising quality. Adapts quickly to the changing needs of fast-paced and growing organizations.
Supply chain and resource management
Warehouse management systems
Training and development
Superior negotiation skills
Excellent time management
Logistics & Documentation ManagerJul 2009 - Dec 2012 Philadelphia Corp.Amman
To manage container
movement starting from discharge until export reloading.
To follow up on data
quality and accuracy on local systems
To manage my team's
To improve the
documentation process as it was not organized.
To arrange Demurrage
reports and follow up on charges collection
Process Mapping for several
Developing tools using my programming skills to help
and improve the process, hence saving time and cost.
Translated business needs and priorities into actionable logistics strategies.
Gathered, logged and monitored all shipping data.
Took corrective action in the case of accidents and delays to minimize extra expenses.
Reviewed and analyzed data from companies in non-competing industries to amass strategic insight.
Cultivated a positive rapport with fellow employees to boost company morale and promote employee retention.
Conducted research on logistics operations, including literature reviews, interviews and site visits.
Wrote reports and gave oral presentations to keep employees up-to-date on company goals and achievements.
Operations, Capacity Executive & Customer Service Assistant ManagerJan 2004 - Jun 2009 Maersk Line W.L.L.
Managed container movement starting from discharge until export reloading.
Followed up on data quality and accuracy on Maersk local systems To follow up on the longstanding containers and speed up the rotation of equipment.
To manage Vessel space allocation and distribute the vessel space among customers based on volume and weight.
To arrange the sales of equipments (containers), recovery of payments against lost containers.
To pull the required reports and transfer them to concerned parties to arrange evacuation of empties, positioning.
In customer service area, my responsibility was to maintain process excellence by applying Six-Sigma and Kaizen methodologies, hence raising customer satisfaction and smoothing the process Following up with customers and receive feedback On the spot troubleshooting, and taking initiatives to solve any issue that confronts me Preparing daily, weekly, monthly & yearly reports along with charts and presentations for The Managing Director.
Developing software using my skills in programming to save time and effort for my staff and to maintain the accuracy of our work.
Earned management trust by serving as key holder, responsibly opening and closing store.
Operations & HR Assistant ManagerJan 1997 - Jan 2004 International Contracting House
To manage all employees' files, including vacations, leaves, and all HR related tasks, ensuring their information on the database is up-to-date.
To coordinate with our office in Baghdad to transfer required workers and ensure they arrive safely.
Supervise my Team (4 employees) and ensure they complete all their tasks within their deadlines.
Manage the filing system of 49 projects around the world.
Bachelor of Science: Computer ScienceCurrent Middle East UniversityAmman - Jordan Computer Science