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Logistics And Warehouse Manager Resume Example

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JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Professional Objective To apply my knowledge and experience in a management capacity, to develop and execute business plans that meet or exceed customer expectations while promoting a cohesive, synergistic work environment. Design and implementation of management systems, administrative policies, and operational procedures. Hiring/termination, supervising, scheduling, training, evaluating, and motivation of staff and co-workers, experience developing or facilitating Employee Involvement. Troubleshooting actual and potential problem areas, and implementing viable solutions that are both profitable and efficient. Extensive knowledge of financial systems and procedures including profit and loss, budgeting and EBITAR. Exceptional interpersonal, customer service, liaison and follow through skills. Presentation of a positive and professional image Strive to develop and maintain relationships with customers, stakeholders, peers and partners. Involved in developing, improving and maintaining standard processes and procedures with self and staff.

Skills
  • Customer Service
  • Relationship Building
  • Logistics Planning
  • Regulations Compliance
  • Logistics and Supply Chain Software
  • Problem Solving
  • Verbal and Written Communication
  • Complex Problem Solving
  • Service Provider Communication
  • Time Management
  • Task Prioritization
Work History
12/2019 to Current Logistics and Warehouse Manager Idex Corporation | Carlsbad, CA,
  • Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
  • Met environmentally controlled warehouse operational needs through smooth staffing and resource allocation.
  • Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
  • Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
  • Kept corporate departments and customers updated on critical shipments.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Maintained strong vendor connections by arranging pricing and delivery structures and managing specific shipment or paperwork concerns.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization and optimize processes.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations and replacements.
  • Improved delivery plans with strong scheduling knowledge, organizational skills and route development expertise.
  • Formed strategic partnerships, established metrics and participated in complex negotiations.
10/2017 to 03/2019 General Manager Hand & Stone | Kirkland, WA,
  • Accountability for the operation of a business containing (Nearly 30 employees) ensuring delivery on our Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention) being sales driven, but profit smart.
  • By doing this, in 2017 Mt Pleasant had gone from and F restaurant to and A restaurant, by Lowering critical item usage, Increasing retention, Beating sales plan and increasing profits from prior year! This is the first time in the history of the restaurants that it was finally seeing results!.
  • Mobilizes the entire management team to oversee the financial controls, operations, and people development, customer service and compliance within the business across all shifts.
  • Assumes accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results.
03/2014 to 10/2017 General Manager Hand & Stone | Manahawkin, NJ,
  • Accountability for the operation of a business containing (Nearly 30 employees) ensuring delivery on our Customer Promise (The Perfect Box), and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention) being sales driven, but profit smart.
  • By doing this, in 2015 Mt Pleasant had it first profitable months in the 5 years the restaurant has been open.
  • Big Kahuna franchise winner for 2015, by motivating and coaching crew members to exceed customer expectations with fast, accurate, friendly service in clean surroundings, exceeding corporate standards.
  • Mobilizes the entire management team to oversee the financial controls, operations, people development, customer service and compliance within the business across all shifts.
  • Assumes accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results.
  • Achieved the most improved OPS award for 2015 by taking a triple red score to a triple gold!.
  • Achieved the best market force performance for 2015 averaging a 97.4% total in mystery shops.
04/2012 to 03/2014 Senior Manager Qiagen N.V | Frederick, MD,
  • Manage (75-145 employees) ensuring delivery on the Customer Promise, and ensuring desired restaurant outcomes (increased sales, profitability, and employee retention).
  • Motivates and directs team members to exceed customer expectations with fast, accurate, friendly service in clean surroundings.
  • Assumes accountability for the restaurant profit and loss management by implementing marketing strategies; following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reporting to enhance restaurant results.
Education
Expected in 1998 bachelors degree | business management Dabney S. Lancaster (ODU), Clifton Forge, VA GPA:
Completed three years successfully in Nursing with a, GPA: 3.2, is to acquire a

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Resume Overview

School Attended
  • Dabney S. Lancaster (ODU)
Job Titles Held:
  • Logistics and Warehouse Manager
  • General Manager
  • General Manager
  • Senior Manager
Degrees
  • bachelors degree

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