07/2011 to CurrentLocalization Project ManagerTranslations.com – New York City, NY
Managed project scope, budget, milestones, deadlines and QA tasks for multiple localization projects with over 2 million words localized.
Oversaw and managed 15+ localization projects simultaneously, displaying an
extremely high level of organization and multi-tasking ability.
Identified a critical quality/consistency issue and implemented a QA process working close to the Production, Engineering Team and language service providers.
Served as contact internally and externally for Client Services, DTP and Engineering
Departments, Client Reviewers and Copy Writers of clients including VW, Bank of America, Princess Cruise Holdings (Oceania) and Merck.
Appointed to manage two high-profile client accounts (Bank of America and VW).
Coordinated teams of approximately 8 specialists and managed pool of 20
internal
and contract employees.
Established and maintained favorable relationships with language service
providers,
clients and contractors by providing knowledge and solutions to
localization issues.
08/2009 to 07/2011Spanish Language Project ManagerTranslations.com – Barcelona, Spain
Efficiently managed and executed complex multi-lingual localization
projects.
Responsible for planning, budgeting, resource management, project
tracking, QA and risk assessment and strategic planning of activities to
minimize potential issues.
Actively contributed to development of pricing strategies and
implemented them in projects.
Proactively identified resources needed (internal and external) to
ensure that deliverables are completely compliant with the client's
instructions while conforming to ISO standards to minimize company's exposure
and risk in production process.
Responsible for on-time delivery to meet client's expectations while
achieving targeted levels of profitability.
Project management throughout the launch and post launch
phases
Consistent, clear and decisive daily communication with
both vendors and product teams.
