Dependable Dispatcher highly effective at maintaining tight delivery schedules and keeping customers satisfied. Enthusiastic about driving improvements to business operations. Offering 7 years' of experience.
Dedicated Moving dispatching leader with good team management and complex problem-solving skills. Resourceful multitasker with proven skills in scheduling deliveries, optimizing routes and prioritizing jobs. Capable of opening, delegating and closing tickets with speed and accuracy.
Skilled Dispatcher with 7 years of experience. Adept at coordinating schedules and field personnel to provide efficient service to customers. Well-versed in shipping and emergency policies, delivery requirements and driver practices.
Hardworking and reliable dispatcher/warehouse with strong ability in scheduling employees, managing amount of jobs handeled, keeping track of times and equipment used dailey/monthly. Offering warehouse forklift, pallet jack electric and manual, cheery picker. Highly organized, proactive and punctual with team-oriented mentality.
Driver, Warehouse Orders seasoned in transporting freight, stock and materials for delivery. Effectively facilitates safety protocols and physical handling techniques to maintain safe working conditions. Possesses excellent time management,
Enthusiastic individual with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to begin new challenge with successful team.
- Delegating work
- Delivery procedures
- Database maintenance
- Monitoring field personnel
- Processing orders
- Adjusting routes
- Improving operations
- Customer relationship management
- Warehouse operations
- Pallet jacks
- Forklifts
- Manual dock chain pulling
- Microsoft Excel
- Microsoft Outlook
- Able to lift and carry 75 lbs.
- Microsoft Word
- Time management
- Dependable and reliable
- Adaptive team player
- Freight operations
- Stockroom procedures
- Facilities maintenance
Miami, FL, 04/2017 - Current
- Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards.
- Supervised driver dispatching, route planning and vehicle tracking for over 7 drivers 20 helpers and 5-7 jobs dailey
- Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
- Trained over 20 employees on accurate triaging and dispatching procedures while personally handling numerous daily calls.
- Maintained current knowledge of all personnel in field and all completed deliveries or delays.
- Deliver household goods to customer locations.
- Answered 10-20 calls per 10 hour day to answer customer questions.
- Earned reputation for good attendance and hard work.
- Handled all delegated tasks, including dispatching crews, setting schedule for employees, over seeing warehouse work and production, getting as many jobs that we can handle on the books each day.
City, STATE, 06/2014 - 04/2017
- Devised and implemented work plans for subordinate employees to check quality and consistency of work against organizational standards.
- Supervised driver dispatching, route planning and vehicle tracking for over 5 drivers and jobs a day
- Set schedules, implemented new policies and worked with managers to optimize operational procedures and establish clear objectives.
- Improved profit margins by streamlining operations and workflow and negotiating competitive vendor contracts.
- Recognized by management for providing exceptional customer service.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Earned reputation for good attendance and hard work.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
City, STATE, 01/2014 - 06/2014
- Documented survey findings and prepared detailed reports and plats.
City, STATE, 04/2004 - 01/2014
- Palletized boxes for easy movement and shipment.
- Braced, padded and supported shipments to prevent shifting and damage.
- Followed customer instructions about placement of items and special considerations for handling.
- Protected furniture by disassembling easily damaged parts, detaching headboards from bed frames and securing loose or unstable components.
- Protected items by wrapping in cling film, padded moving blankets and tape.
- Sorted cargo for accurate shipment to target locations, preventing unnecessary delays and promoting productivity.
- Walked through customer sites with checklists to verify job completion.
- Moved over 300 customer boxes, household goods weighing up to 20000 lbs from home to truck and to their next loacation
- Secured items in truck by strapping over protective padding.
- Transported furniture and boxes using hand truck.
- Received payments with up to 5000$ for services and kept detailed documentation.
- Cleaned job sites and properties of packing material after loading trucks with boxes and furniture weighing up to 20000 pounds.
- Drove truck safely to deliver items in original condition to destination.
- Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
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School Attended
- Thomas Dale High School
Job Titles Held:
- Local Dispatcher
- Local Dispatcher
- Surveyor
- Driver Mover Crew Leader
Degrees
- GED
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