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Loan Services Team Lead Resume Example

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JC
Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Summary

Organized and dependable Loan Processor with ten years of customer service experience. Works effectively on teams, as well as independently, in fast-paced environment.

Highlights
  • Strong work ethic
  • Team player
  • Organized
  • Approachable

  • Reliable
  • Excellent communication skills
  • Strong sense of banking ethics
  • Exceptional customer service

Accomplishments

Notary Public

California Notary Public since 2006

Experience
04/2003 to Current Loan Services Team Lead Pcc Natural Markets | Kirkland, WA,

Initially hired for Loan Documentation File Clerk and worked my way up to being a Team Lead. Loan Servicing experience consists of filing dealer and legal files, dealer boarding, consumer and commercial payments, consumer and commercial paid outs, DMV, certifications, commercial advances and etc.

Oversee the DMV, Consumer Payments, Consumer and Commercial Paid Out functions. Responsible for coverage of each desk and ensuring each task is completed daily. Call back work from each area to ensure accuracy,train new employees, schedule vacations and cover each area when needed. Work closely with Supervisor and Manager to ensure my team follows all bank policies and provide excellent customer service.

09/2002 to 02/2003 Courtesy Clerk Sage Intacct | San Jose, CA,

Provided customer service to customers, bagged groceries, helped with fundraisers and various work detail assignments.

06/2001 to 2002 Sales Associate Splash | City, STATE,

Provided customer service, processed purchases, balanced drawer, inventory, nightly accounting of sales, decorated store front and various work detail assignments. Worked in a competitive sales environment.

Education
Expected in 2001 High School Diploma | George Washington High School, Mangilao, Gu GPA:

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80Good

Resume Strength

  • Length
  • Personalization
  • Strong Summary
  • Target Job
  • Typos

Resume Overview

School Attended
  • George Washington High School
Job Titles Held:
  • Loan Services Team Lead
  • Courtesy Clerk
  • Sales Associate
Degrees
  • High School Diploma

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