Organized and dependable Loan Processor with ten years of customer service experience. Works effectively on teams, as well as independently, in fast-paced environment.
California Notary Public since 2006
Initially hired for Loan Documentation File Clerk and worked my way up to being a Team Lead. Loan Servicing experience consists of filing dealer and legal files, dealer boarding, consumer and commercial payments, consumer and commercial paid outs, DMV, certifications, commercial advances and etc.
Oversee the DMV, Consumer Payments, Consumer and Commercial Paid Out functions. Responsible for coverage of each desk and ensuring each task is completed daily. Call back work from each area to ensure accuracy,train new employees, schedule vacations and cover each area when needed. Work closely with Supervisor and Manager to ensure my team follows all bank policies and provide excellent customer service.
Provided customer service to customers, bagged groceries, helped with fundraisers and various work detail assignments.
Provided customer service, processed purchases, balanced drawer, inventory, nightly accounting of sales, decorated store front and various work detail assignments. Worked in a competitive sales environment.
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