Successful sales associate with more than 5 years of retail
sales experience. Dedicated professional who seeks to understand customer
needs. Successfully assisted customers in understanding product line and
selecting the best product for their need. Trustworthy and reliable when
handling customer payments. Research and evaluate patient insurance, to interpret and analyze explanation of benefits. 1 year of experience processing loans .
Works well under pressure
Loan officer September 2015 to CurrentBlue novis － Gilbert , az
Approve loans within specified limits and refer loans applications outside those limits to managements.
Making outbound/ inbound over 300 calls a day .
Review loan agreements to ensure that they are complete and accurate according to policy.
Work with clients to identify their financial goals to find ways of reaching those goals.
Submit applications to under writing analysts verification to obtain final status.
PSR, Optometrist February 2015 to August 2015Nation Wide Vision center － Tempe , az
Answered a high volume of telephone calls from customers regarding payments, returns and charges to accounts• Assisted customers in the selection of insurance and making appointments• Participated in the transition to electronic medical records including the use of new POS software and the scanning and organization of hard copies of patient records
Maintained contact and followed up on problems that required special handling• Provided marketing support by making outbound sales calls for special promotions• Recognized by customers who appreciated my extra efforts• Researched and responded to customer inquiries and explained transactions to their satisfaction.
Checked patients in/out and scheduled appointmentsPerformed vision tests: Vision Acuity, IOP, Color and Depth perceptionAdministered topical ophthalmic or oral medicationsAssessed refractive conditions of eyes, using retinoscopes Assisted patients to insert or remove contact lenses
Cashier January 2011 to October 2014Wing foot Market place － chandler , AZBalanced cash drawer at the end of the shift• Balanced daily receipts, cash, and prepared bank deposits• Developed knowledge of bank account transactions• Operated a cash register• Processed a high volume of transactions in cash, checks and credit card sales• Replenished cash in registers on a regular basis and totaled out cash balance• greet clients and making them feel welcome
High School Diploma : 2011El Dorado High School － chandler , az, Maricopa