Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
  • Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
  • Effectively meet front-end needs with skilled merchandising, customer support and register management. Proficient in processing purchases and returns with high accuracy and diligent attention to important details. Sales expert promotes products and plans to boost store profits. Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
  • Energetic Drive-Thru Cashier with 2-year background serving guest needs with speed. Skillful in processing accurate payments, bagging orders and delivering exceptional customer service. In-depth knowledge of POS system operations and job-related cooking equipment such as fryers.
  • Hardworking and dependable retail professional offering solid background in payment processing, merchandising, and sales support. Knowledgeable about grocery and deli products and provides friendly support to every customer. Over 2 years of front-end retail experience.

Skills
  • POS systems operation
  • Food assembly
  • Credit and cash transactions
  • Cash register operation
  • Cash management
  • Liquor regulations and compliance
  • Customer assistance
  • Bank deposits
  • Payment processing
  • ID verification
  • Merchandise restocking
  • Product recommendations
  • Effective customer upselling
  • Training and mentoring
  • Returns and exchanges
  • Safe food handling
Experience
09/2008 to Current Liquor Store Manager Coborn's | Willmar, MN,
  • Reviewed driver's licenses and other forms of ID to ensure proof-of-age, refusing sales to anyone under 21.
  • Cleaned and restocked aisles through shifts to maintain customer-ready store.
  • Took payment for purchases by cash, credit, debit and personal check and provided correct change.
  • Complied with strict liquor sales laws to control store liability and protect minors from access to alcohol.
  • Answered questions from callers and in-store guests to offer information and promote products.
  • Maintained thorough and current knowledge of available brands and lines to give customers expert advice.
  • Inspired customers to try new items by educating on wines and store promotions.
  • Minimized product loss with proper rotation and handling of bottles, cans and cases.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
  • Obtained highest rating from county health department year over year.
08/2017 to 10/2019 Cashier Specialist Job Corps | Limestone, ME,
  • Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Verified customer identification for alcohol or tobacco purchases.
  • Offered every customer immediate and targeted attention to meet needs and promote [Product or Service] offerings.
  • Worked closely with front-end staff to assist customers.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
06/2016 to 07/2017 Drive-Thru Cashier Wyndham Worldwide | Odessa, TX,
  • Kept drive-thru station well-stocked and organized to meet all customer needs.
  • Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
  • Prepared drinks, ice cream and other special items to complete prepared food orders.
  • Capitalized on slow periods to restock supplies, clean counters and remove trash.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Processed customer payments quickly and returned exact change and receipts.
  • Processed efficient and accurate cash, check, debit, and credit card payments using Point-of-Sale system.
  • Assisted customers to find appropriate products, answered product questions and provided product solutions.
  • Stayed up to date on current item discounts to support promotions.
02/2014 to 12/2015 Restaurant Busser Bella Napoli - Italian Restaurant | City, STATE,
  • Swept, mopped and removed debris from dining room floors.
  • Maintained table setting by removing courses as completed and replenishing utensils.
  • Cleared, cleaned and sanitized booth and chair cushions and tables.
  • Supported wait staff by setting up and replenishing condiment stands, trash containers liners and bus stations.
  • Transported filled bus tubs to kitchen dishwashing area.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages.
  • Cleared tables to maintain high turnover rate and minimize wait times.
  • Carried food, dishes, trays or silverware from kitchens or supply departments to serving counters.
  • Wiped down and cleaned chairs, booths and highchairs.
  • Maintained highest standards of cleanliness while efficiently meeting dining room needs in fast-paced environment.
  • Collected trash from receptacles and returned trays to kitchen for cleaning and reuse.
  • Collected dishes and utensils at moment's notice, maintaining customer satisfaction and dining room cleanliness.
  • Established methods for prompt dish collection and upkeep of healthy dining room.
Education and Training
Expected in 06/2022 Bachelor of Science | Information Systems University of Maryland - Baltimore County, Baltimore, MD, GPA:
  • Began studies here in Fall 2020 from Transfer admission from AACC
  • 3.0 GPA
  • Major in Information Systems B.S.
  • Completed coursework in IS 300 and IS 310
  • Participated in a transfer student seminar
Expected in 06/2020 Associate of Science | Computer Information Systems Anne Arundel Community College, Arnold, MD GPA:
  • Dean's List Honoree [Fall 2018]
  • Major in [Information Systems]
  • 3.411 GPA - Spring 2020 and Adjusted Cumulative GPA is 3.032.
  • Completed coursework in Computer Information Systems for Associate of Science

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Resume Overview

School Attended

  • University of Maryland - Baltimore County
  • Anne Arundel Community College

Job Titles Held:

  • Liquor Store Manager
  • Cashier Specialist
  • Drive-Thru Cashier
  • Restaurant Busser

Degrees

  • Bachelor of Science
  • Associate of Science

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