LiveCareer-Resume

lingerie brand manager resume example with 12+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Professional Summary

Goal-oriented marketing expert with natural talents in developing and implementing successful strategies, driving profits, increasing market shares and strengthening customer dominance. Hardworking, performance-oriented leader offering proven expertise in project development, team supervision and campaign enhancement. Prepared to bring 20+ years of progressive experience and take on challenging position with opportunity to make lasting impact on company and customer success.

Skills
  • Category Growth
  • Training Delivery
  • Marketing Expertise
  • Promotional planning
  • Strategic Planning
  • Marketing and advertising
  • Performance Monitoring
  • Brand-Building Strategies
  • Sales tracking
  • Strategy development
  • Corporate Communications
  • Staff Management
Education
Empire Beauty School Moosic, Expected in 06/2015 Cosmetology Teacher : Cosmetology Education - GPA :
American InterContinental University Schaumburg, IL Expected in 02/2008 Associate of Arts in Business Administration : Business Administration - GPA :
Work History
Belk - Lingerie Brand Manager
Spanish Fort, AL, 05/2016 - Current
  • Motivated team members to continuous improvement in promoting and selling target products.
  • Leveraged industry trends and competitive analysis to improve customer relationship building.
  • Enhanced profitability to achieve marketing objectives and drive productivity and growth from concept to implementation.
  • Aligned activities with corporate objectives by coordinating marketing, sales and IT processes.
  • Mentored local personnel on best practices and protocols to maximize productivity.
  • Evaluated consumer preferences and behaviors, combined with market trends and historical data, to adjust and enhance campaigns.
  • Capitalized on industry and marketplace trends to strategize solutions and enhance business operations.
Cox Auto Inc - Estee Lauder Counter Manager
Fairfield, NJ, 01/2016 - 05/2016
  • Collaborated with District manager to plan and prepare for special events, adjusting employee schedules and inventory to achieve smooth, efficient department operations.
  • Recruited, trained and supported cosmetic counter team members, emphasizing company policies, product knowledge and departmental goals across staff.
  • Circulated cosmetic department to promptly and politely welcome customers and engage in conversation to assess needs.
  • Managed difficult or delicate customer interactions with politeness and professionalism, reaching resolutions promptly and according to store policies.
  • Greeted and assisted customers within1 minute of approaching cosmetic counter.
  • Analyzed sales, wrote sales reports and set sales goals for cosmetics counter at Macy's store.
  • Recruited, hired and trained consultantss in company policies and effective sales techniques to increase revenue for busy cosmetics counter.
  • Gathered and analyzed sales and performance data to set and strategize on monthly departmental goals.
Sephora Inside JCPenney - Senior Product Consultant
City, STATE, 09/2007 - 10/2010
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Managed efficient cash register operations, including scanning items, processing payments and issuing receipts.
  • Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
  • Worked with diligence to regularly meet or exceed special targets, including credit card applications, special donations and specific product promotions.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Drove team revenue totals by bringing in over $Amount in sales.
  • Educated customers on promotions to enhance sales.
  • Assisted customers with locating and choosing merchandise in any store department.
  • Assisted customers with signing up for store loyalty programs and provided details about key benefits.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
  • Opened and closed store independently when needed and prepared nightly bank drop for manager.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
  • Greeted customers and helped with product questions, selections, and purchases including in-store and e-service transactions.
Ability Recovery Services - Collection Administration
City, STATE, 09/2004 - 08/2009
  • Used skip tracing resources to locate debtors and updated information in company system.
  • Recorded all information regarding financial status of customers.
  • Used probing techniques to determine debtors' reasons for delinquency.
  • Negotiated to collect balance in full.
  • Processed payments and contracts on accounts.
  • Reviewed collection reports to determine status of collections and amounts of outstanding balances.
  • Counseled debtors on payment options and arranged installment agreements.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Handled high volume of in-bound calls pertaining to reconciliation of delinquent accounts.
  • Collected documents and made portfolios for collections accounts.
  • Worked in call center environment handling manual and automatically dialed outbound calls.
  • Processed payments and applied to customer balances.
  • Maintained high volume of calls to meet demands of busy group.
  • Monitored accounts for compliance with established payment plans and flagged those in violation.
  • Researched accounts and completed due diligence to resolve collection problems.
  • Created documents for court such as affidavits, modifications and forbearance agreements.
  • Used skip tracing and other techniques to locate debtors.
  • Managed legal invoice processing for litigation by foreclosure attorneys.
  • Managed post-petition payments for bankruptcy cases and worked with legal departments to determine appropriate proceedings.

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Resume Overview

School Attended

  • Empire Beauty School
  • American InterContinental University

Job Titles Held:

  • Lingerie Brand Manager
  • Estee Lauder Counter Manager
  • Senior Product Consultant
  • Collection Administration

Degrees

  • Cosmetology Teacher
  • Associate of Arts in Business Administration

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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