Organized Virtual Assistant dedicated to improving accuracy and efficiency by maintaining and developing administrative and procedural processes. Focused and communicative individual possessing superb data entry, time management and customer service skills. Offering 4 years of experience providing quality administrative support to clients.
Skills
Calibration and adjustments
Specifications reading
Quality control
Equipment inspections
Machine adjustment
Item packaging
Shipment loading
Supervision
Project Organization
Organization
Team Management
Process Improvement
First Aid/CPR
Work History
Line Operator, 10/2019 to Current The Kraft Heinz Company – Fresno, CA,
Inspected finished products for quality and adherence to customer specifications.
Used tools such as calipers, micrometers and protractors in alignment with best practices.
Adjusted machine feed and speed to correct machine malfunctions.
Checked inventory supply and stock bins to maintain proper stock levels.
Calibrated and adjusted equipment to achieve quality production.
Followed best manufacturing practices for operation of production equipment.
Followed job order for product specifications, dimensions, tolerances and sequence of operations.
Sorted, graded, weighed and inspected products and actively monitored production line completing numerious items per hour.
Maintained optimal equipment performance by carrying out simple hourly maintenance on machines, including changing film and changing labbles
Reported malfunctions and errors to supervising staff, addressed concerns and supported other machine operators completing challenging workloads under tight schedules.
Stocked and sorted packaging and replenished supplies, including wrapping paper, plastic sheets, boxes, cartons, ink, glue and labels to achieve consistent productivity levels.
Regulated machine flow, speed, and temperature and stopped and reset machine to address malfunctions.
Sorted and weighed products after packaging to assess quality, identify defects and grade resulting items.
Observed machine operations to verify quality and conformity of packaged products, stepping in to resolve issues promptly and avoid costly production errors.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.
Monitored social media and online sources for industry trends.
Led line team in delivery of a pallet project, resulting in a finished pallet.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Increased customer satisfaction by resolving issues.2
Handled numerious calls per hr to address customer inquiries and concerns.
Maintained excellent attendance record, consistently arriving to work on time.
Saved $ 100 by implementing cost-saving initiatives that addressed long-standing problems.
Drove operational improvements which resulted in savings and improved profit margins.
Developed team communications and information for team meetings.
Resolved line problems, improved operations and provided exceptional client support.
Transported raw /frozen to customer locations fast .
Warehouse Associate, 01/2018 to 12/2019 Fooji, Inc. – Los Angeles, CA,
Kept warehouse clean and organized to maximize team efficiency and productivity.
Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
Transferred inventory to and from target destinations using forklifts and other transportation vehicles.
Prepared orders for shipment by systematically picking, packing and labeling merchandise.
Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
Maintained accurate inventory records to provide data for use in audits and completion of order requests
Ensured warehouse accessibility and safety for customer traffic.
Simplified shipping and receiving processes, which boosted productivity 10%.
Checked packages and merchandise for damage and quickly notified vendors to request replacements.
Cashier/Cooking Assistant, 09/2016 to 11/2018 Lil Caesars – City, STATE,
Worked with customers to understand needs and provide good service.
Handled numerious calls per hr address customer inquiries and concerns.
Maintained excellent attendance record, consistently arriving to work on time.
Counted cash in register drawer at beginning and end of shift.
Answered questions about store policies and concerns to support positive customer experiences.
Assisted customers by answering questions and fulfilling requests.
Education
High School Diploma: , Expected in 03/2018 Emerald High School - Greenwood, SC GPA:
Continuing education in occupational thearpy
Received Hope scholarship
Member of the 2018 vollball team for Emerald highschool
Graduated with 3.0GPA
Awarded a Cord in Medical Terminology
: Occupational Therapy, Expected in PTC - Greenwood, SC, GPA:
Accomplishments
Used Microsoft Excel to develop inventory tracking spreadsheets.
Supervised team of 6 staff members.
Collaborated with team of 6 in the development of sveral pallets.
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