Hardworking and reliable employee with background in operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Skills
Safety training
Facilities maintenance
Event planning
Activity coordination
Problem resolution
Flexible
Friendly, positive attitude
Active listening
Work ethic
Planning
Organization
People skills
Teambuilding
Cash counting machine operations
Issue resolution
Security monitoring
Cash register operation
Loss prevention
Merchandise restocking
Cash drawer balancing
Staff mentoring
Customer assistance
Credit and cash transactions
Returns and exchanges
Training and mentoring
Coin counting
Experience
09/2022 to Current
Line CookMartin Resortsqqhrm – Pismo Beach, CA,
Carried pans and trays of food to and from work stations, stove and refrigerator.
Kept stations stocked and ready for use to maximize productivity.
Followed proper food handling methods and maintained correct food temperature for high scores on health inspections.
Restocked food items throughout shift to prepare necessary ingredients for cooking and timely service.
Cooked multiple orders simultaneously during busy periods.
Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
Prepped garnishes to reduce wait times during lunch and dinner rush.
Assisted in preparation of menu items ranging from burgers to sandwiches.
Retained consistent quality and high accuracy when preparing identical dishes every day.
04/2021 to Current
Parks and Recreation WorkerBartell Drugs – Newcastle, WA,
Gathered, prepared, operated and maintained all equipment and supplies necessary for planned activities.
Helped participants enjoy activities while ensuring adherence to protocol.
Maintained facilities, grounds and equipment to ensure community safety and attract attention.
Oversaw event calendar and planning for Bayfield-area projects.
09/2021 to 04/2022
Window ServerThai Kitchen – City, STATE,
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Completed final preparations of dishes and quickly delivered items to customers.
Calculated charges, issued table checks and collected payments from customers.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Stocked server areas with supplies before, during and after shifts.
06/2017 to 04/2021
CashierThe Home Depot Inc – City, STATE,
Operated cash register, collected payments and provided accurate change.
Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Helped customers find specific products, answered questions and offered product advice.
Worked closely with front-end staff to assist customers.
Processed all sales transactions promptly to prevent long customer wait times.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by processing cash, credit, debit and voucher program payments for customers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Assisted with purchases, locating items and signing up for rewards programs.
Maximized sales potential by preparing, storing, rotating and merchandising products at point-of-sale.
Learned roles of other departments to provide coverage and keep store operational.
Inspected items for damage and obtained replacements for customers.
Answered customer quests, provided store information and escorted to desired store areas.
Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved customer complaints and escalated worsening concerns for remediation.
Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Increased sales by suggesting specific complementary items to customers.
Education and Training
Expected in 05/2019 to to
High School Diploma: Durango High School - Durango, CO GPA:
Expected in 04/2023 to to
: Biology Fort Lewis College - Durango, CO GPA:
Accomplishments
Saved company money on consistent basis by working with loss prevention to monitor high-risk areas.
Won “Cashier of the Month” at The Home Depot in 2021.
Received multiple "Homer awards" for going above and beyond expectation.
Led team to achieve recognition from upper management and financial reward.
Consistently maintained high customer satisfaction ratings.
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