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light rail operator resume example with 15+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
Professional Summary

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Customer Service
  • Microsoft Office
  • Pre- and post-trip inspections
  • Safe driving skills
  • FCC communication protocols
  • Defect and issue reporting
  • Electrical troubleshooting
  • Passenger safety management
  • Written Communication
  • Good listening skills
  • Conflict resolution
  • Leadership
  • Adaptability
  • Planning and Coordination
  • Collaboration
  • Commercial Drivers License (CDL)
Work History
Light Rail Operator, 12/2013 to 02/2018
Allied UniversalAllentown, PA,
  • Completed reports for each finished shift and noted all incidents, accidents and other pertinent information for supervisors.
  • Reported vehicle issues and malfunctions to maintenance department to schedule repair and minimize downtime.
  • Adhered to FCC regulations when operating streetcar communication systems to announce stops and special circumstances to riders.
  • Operated controls to open and close transit vehicle doors.
  • Operated streetcar safely by carefully observing city, state and federal laws.
  • Answered questions and addressed concerns from riders regarding fares and streetcar schedules.
  • Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Moved riders to safety by directing emergency evacuation procedures during crisis situations.
  • Maximized equipment performance and passenger safety by following company inspection and maintenance protocols and procedures.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Drove and controlled rail-guided public transportation such as subways, elevated trains and electric-powered streetcars to transport passengers.
  • Monitored lights indicating obstructions or other trains ahead and watched for car and truck traffic at crossings to stay alert to potential hazards.
Commercial Driver, 06/2010 to 08/2015
Victory PackagingZelienople, PA,
  • Demonstrated safe driving by following all regulations and safety procedures, resulting in zero accidents.
  • Operated with safety and skill to avoid accidents and delays.
  • Clearly communicated with dispatchers, giving updated information, including estimated times of arrival and latest road conditions.
  • Established long-term customer relationships through prompt and courteous service.
  • Pick-up and drop-off passengers to and from their locations.
Motor Coach Operator, 02/2005 to 03/2009
Hawaiian Airlines IncBoston, MA,
  • Assisted passengers with disabilities and other physical issues in boarding and exiting bus to promote passenger safety.
  • Transported passengers safely along prescribed routes according to tight schedules.
  • Followed established routes with aid from maps and GPS-equipped devices to safely navigate high-traffic areas and adhere to preset schedules.
  • Reported vehicle traffic violations, vehicle damage and accidents to management to comply with legal and insurance obligations.
  • Inspected emergency equipment and verified safe working order for student and driver use.
  • Obeyed federal, PA and local traffic laws and regulations to enable safe transportation outcomes for participants.
  • Complied with personal grooming and conduct guidelines and regulations to promote high standard of professionalism.
  • Conducted pre-trip inspections of bus for safe operation.
  • Operated bus and navigation equipment in alignment with company safety, DOT and local traffic standards and regulations.
  • Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
  • Completed daily reports covering trip details, vehicle maintenance actions and any reportable incidents.
  • Checked vehicle daily for maintenance needs, personally handled common upkeep and reported any serious concerns to supervisor.
  • Maintained positive passenger relations with orderly bus environments and clear announcements for each stop.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Offered friendly and efficient service to all customers, handled challenging situations with ease.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
Airport Ramp Agent, 01/2001 to 03/2009
British AirwaysCity, STATE,
  • Communicated closely with ground crew, flight crew, and tow person via headset radio to maintain loading and unloading safety and efficiency.
  • Safely operated various types of equipment such as conveyor belts, push-back tractors and tugs.
  • Loaded and unloaded all cargo, including luggage and freight, and assisted crew and travelers with bags for over 2 daily flights.
  • Positioned and towed aircraft from remote locations of airport to designated areas for operation.
  • Coordinated with ramp agents to verify baggage was placed on correct outgoing flight.
  • Connected electrical power unit and hoses to aircraft.
  • Handled daily customer service aspects, including maintaining positive and ongoing relationships with external customers and freight partners.
  • Strapped items down over protective padding to secure throughout transportation.
  • Operated equipment while observing standard safety procedures.
  • Drove vehicles to deliver products and picked-up rejected or defective materials for return.
Education
High School Diploma: , Expected in 06/2000
Penn Wood High School - Lansdowne, PA
GPA:

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Resume Overview

School Attended

  • Penn Wood High School

Job Titles Held:

  • Light Rail Operator
  • Commercial Driver
  • Motor Coach Operator
  • Airport Ramp Agent

Degrees

  • High School Diploma

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