life engagement coordinator resume example with 10+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Experienced Case Manager offering compassionate care. Experienced and passionate about coordinating care based on individual needs. Proactive and resourceful with strong knowledge of community resources. Strong communicator with passion for helping others.

  • Self-motivated professional
  • Dependable employee that strives for quality in all work.
  • Able to coordinate workflow. Can prioritize and complete multiple tasks on a deadline.
  • Experience working with diverse populations and age groups; culturally competent.
  • Positive professional attitude.
  • Can successfully work independently or as a team member.
  • Well-organized; can keep timely and accurate records.
  • Exceptional verbal, written and interpersonal skills demonstrated through one-on-one interaction with clients and group facilitation experience.
  • Commitment to supporting and advocating for clients based on their individual needs.
  • Fully understands and adheres to client privacy and confidentiality standards.
  • Compassionate
  • Flexible & Adaptable
Work History
02/2017 to Current Life Engagement Coordinator Sava Senior Care | Pleasant Prairie, WI,
  • Provides comprehensive case management services to Memory Care residents.
  • Provides support to residents, and families of residents, diagnosed with Alzheimer's disease and dementia.
  • Provides services and support to residents and families faced with social, emotional, and medical stressors.
  • Advocates for residents and plans for unique needs of physically disabled, cognitively disabled, chronically ill, and terminally ill residents.
  • Empowers residents and loved ones to participate in the environment and care planning to their fullest extent possible.
  • Creates activity programs to ensure life enrichment and engagement.
  • Evaluates and determined the skills, abilities, needs, and preferences of each resident, to design a comprehensive activity program to support residents’ interests and enhance their physical, emotional, spiritual, and social well-being.
  • Educates staff on dementia care and behavior management techniques.
  • Creates resident centered care planning, activity programs, and non-pharmacological interventions.
  • Participates and facilitates interdisciplinary team meetings.
  • Organizes and facilitates family care conferences with residents, family, and staff.
  • Administers assessments to track and monitor cognition and mood, as well as psychopharmacological medication use.
  • Assists with end-of-life decisions, advanced directives, and service connection.
09/2015 to 02/2017 In-Home Childcare Provider Lifepoint Hospitals | Henderson, NC,
  • Provided a safe and nurturing environment for young children.
  • Maintained effective schedule balance between rest periods, active play and instruction.
  • Introduced children to educational games and activities to boost learning.
  • Applied positive behavior management techniques to enhance social interactions and emotional development.
  • Met with parents about daily activities, positive developments and issues.
10/2011 to 07/2015 Social Worker Bancroft | Plainsboro, NJ,
  • Provided case management services to short term rehab patients.
  • Provided counseling and mediation for long-range planning and decision-making, crisis intervention, and strengthening support systems.
  • Assessed and advocated for psychosocial needs.
  • Facilitated resident and family access to facility and community services.
  • Coordinated plans of care in facility and through discharge planning by providing education about community resources, options, and assisted in the referral process to ensure appropriate continuity of care.
  • Provided support and options for end of life care and services available including: medical intervention, treatment, palliative care and Hospice services.
  • Assisted residents in exercising and protecting their rights.
  • Collaborated closely with other departments in facility as well as outside facilities and community based services.
  • Created individualized care plans for each resident.
  • Led and participated in resident council meetings and neighborhood meetings.
  • Followed and adhered to HIPPA guidelines.
  • Followed to and adhered to expectations of being a mandated reporter of abuse and/or neglect.
10/2009 to 10/2010 Direct Support Associate Mosaic | City, STATE,

Cared for and assisted adults with developmental disabilities in a residential setting.

Certified and skilled in medication administration.

CPR and First Aid certified.

Provided transportation.

Oversaw and supported behavior plans in accordance with company policy, professional

recommendation, and with respect to self-determination of clients.

Advocated for clients’ needs.

Offered empathetic care and ongoing support which helped develop a positive relationship with clients based on respect and trust.

Expected in 2010 Bachelor of Social Work | Colorado State University, Fort Collins, CO, GPA:

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Resume Overview

School Attended

  • Colorado State University

Job Titles Held:

  • Life Engagement Coordinator
  • In-Home Childcare Provider
  • Social Worker
  • Direct Support Associate


  • Bachelor of Social Work

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