Provided direct patient care in the home setting. Duties included wound care, medication administration and teaching, education regarding disease process and management. Provided patients and caregivers with information for resources within the community. Obtained lab specimens as ordered. Reported all clinical findings to RN Case Manager. Maintained contact with RN and physician regarding patient status. Documented all care provided and findings at every visit.
Customer Service Representative duties included all data entry on new patients as well as verification of insurance for billing. Monitored reports weekly for follow up on patients awaiting care. Scheduled patients for initiation of care as well as secondary discipline visits. Communicated with hospital and rehabilitation case managers to facilitate patient admission to home care.
Companies Worked For:
Job Titles Held: