licensed practical nurse customer service representative resume example with 4+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
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Professional Summary
Licensed Practical Nurse with 8 years of experience providing care in an acute care setting to diverse populations.
  • Hospice and palliative care experience
  • Culturally competent care
  • Intravenous therapy comprehension
  • Professional bedside manner
  • Works well under pressure
  • Strong clinical judgment
  • Accurate and detailed
  • Professional and mature
  • Flexible
  • Maintains confidentiality
Work History
Licensed Practical Nurse/ Customer Service Representative, 2014 to 04/2015
Life Care Centers Of AmericaHendersonville, NC,

Provided direct patient care in the home setting. Duties included wound care, medication administration and teaching, education regarding disease process and management. Provided patients and caregivers with information for resources within the community. Obtained lab specimens as ordered. Reported all clinical findings to RN Case Manager. Maintained contact with RN and physician regarding patient status. Documented all care provided and findings at every visit.  

Customer Service Representative duties included all data entry on new patients as well as verification of insurance for billing. Monitored reports weekly for follow up on patients awaiting care. Scheduled patients for initiation of care as well as secondary discipline visits. Communicated with hospital and rehabilitation case managers to facilitate patient admission to home care.

Licensed Practical Nurse, 05/2011 to 2013
Life Care Centers Of AmericaHilo, HI,
Responsible for care of 20 long term care residents and 10 rehabilitation patients. Monitored all patients and residents for changes in status. Administered medication as ordered. Provided wound care and skin assessments. Communicated with physician regarding changes in patient status and to obtain new orders. Ordered refills for medications. Collected data on newly admitted patients. Delegated appropriate tasks to CNA's.
Licensed Practical Nurse, 04/2009 to 11/2010
Nursing By DemandCity, STATE,
Provided one on one care for patients receiving end of life care with hospice services. Assisted patient with all activities of daily living. Monitored patient status and updated RN Case Manager as appropriate. Administered medication as ordered to provide symptom relief. Offered support for patients and families and provided education on the end of life process. 
Certificate of Completion: Licensed Practical Nursing, Expected in 2008 to Miami Valley Career Technology Center - Clayton, Ohio

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Resume Overview

School Attended

  • Miami Valley Career Technology Center

Job Titles Held:

  • Licensed Practical Nurse/ Customer Service Representative
  • Licensed Practical Nurse
  • Licensed Practical Nurse


  • Certificate of Completion

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