Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Self-motivated professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.
- Exceptional customer service
- Sales expertise
- Reliable
- Excellent communication skills
| - Meticulous attention to detail
- Self-directed
- Resourceful
- Business writing
- Understands grammar
- Proofreading
|
- Customer Interface
- Greeted customers upon entrance and handled all cash and credit transactions.
- Assisted customers over the phone regarding their accounts, operations, product, promotions and orders.
- Product Sales
- Cross-sold services, upgrading customers to different plans and product packages.
- Sales
- Consistently generated additional revenue through skilled sales techniques.
- Customer Service
- Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
05/2011 to Current Licensed Personal Banker and Cross Trained Teller Enterprise Bancorp Inc – Dracut, MA,
- Established new customer accounts including checking, savings, lines of credit and loans.
- Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
- Delivered prompt, accurate and excellent customer service.
05/2005 to 04/2011 Relationship Banker Branch Banking & Trust – City, STATE,
- Opened new customer accounts, including checking, savings and lines of credit.
- Received regional branch recognition award for outstanding customer service.
- Maintained confidentiality of bank records and client information.
Expected in Bachelor of Science: Business Education
Shippensburg University - Shippensburg, PA
GPA:
Degree in Secondary Business Education specializing in Typing, Dictation, Business Math, Business English and Total Information Systems
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