licensed personal banker and cross trained teller resume example with 15+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:

Self-motivated professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments.

  • Exceptional customer service
  • Sales expertise
  • Reliable
  • Excellent communication skills
  • Meticulous attention to detail
  • Self-directed
  • Resourceful
  • Business writing
  • Understands grammar
  • Proofreading
  • Customer Interface
  • Greeted customers upon entrance and handled all cash and credit transactions.
  • Assisted customers over the phone regarding their accounts, operations, product, promotions and orders.
  • Product Sales
  • Cross-sold services, upgrading customers to different plans and product packages.
  • Sales
  • Consistently generated additional revenue through skilled sales techniques.
  • Customer Service
  • Researched, calmed and rapidly resolved client conflicts to prevent loss of key accounts.
Licensed Personal Banker and Cross Trained Teller, 05/2011 to Current
Enterprise Bancorp IncDracut, MA,
  • Established new customer accounts including checking, savings, lines of credit and loans.
  • Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
  • Delivered prompt, accurate and excellent customer service.
Relationship Banker, 05/2005 to 04/2011
Branch Banking & TrustCity, STATE,
  • Opened new customer accounts, including checking, savings and lines of credit.
  • Received regional branch recognition award for outstanding customer service.
  • Maintained confidentiality of bank records and client information.
Bachelor of Science: Business Education, Expected in to Shippensburg University - Shippensburg, PA

Degree in Secondary Business Education specializing in Typing, Dictation, Business Math, Business English and Total Information Systems

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Resume Overview

School Attended

  • Shippensburg University

Job Titles Held:

  • Licensed Personal Banker and Cross Trained Teller
  • Relationship Banker


  • Bachelor of Science

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