Livecareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Summary

Strategic Nursing Home Administrator offering 13 years of healthcare administration success. Well-versed in leading initiatives to streamline daily operations and prioritizing resident care quality. Collaborative and communicative with an aptitude for liaising with leadership and internal personnel to develop business strategy. Committed to effectively navigating complex changes regarding assisted living and long-term care.

I am highly motivated and passionate about facilitating excellent patient care. Our industry should be viewed with confidence and respect. I am committed to making our facilities a "home" for our aging population.

Enthusiastic Registered Nurse offering over 20 years of experience in nursing. Highly effective regarding patient education and personnel management. Polished, a hard worker and willing to go the extra mile to complete any task.

Skills
  • Accreditation support
  • Patient relations
  • Hospital coordination
  • Process improvements
  • Personnel management
  • Census goals
  • Performance metrics
  • Regulatory requirements
  • Quality assurance controls
  • Acute and rehabilitative care
  • Facility oversight
  • Healthcare delivery
Experience
Licensed Nursing Home Administrator, 09/2012 - Current
Trio Healthcare Gleedsville, VA,
  • Directed budget administration for facility with more than $2 million in yearly expenses, including AP/AR and claims processing.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Participated in meetings with department heads to discuss census information, admissions and discharges for residents.
  • Maintained strict adherence to governing requirements for submitted documents.
  • Directed daily operations at facility caring for more than 60-72 residents and 85 employees.
  • Recruited well-qualified candidates to fill vacancies and offer residents unparalleled care.
  • Added more than $800,000 in net revenue between 2016 and 2019.
  • Supervised administrative staff delivering consistent coaching and mentoring to improve job efficiency.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
  • Communicated with patients with compassion while keeping medical information private.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Promoted capital components of various rates by identifying and initiating strategies to improve current residential facilities.
Director of Nursing, 10/2007 - 09/2012
Brightspring Health Services Lithonia, GA,
  • Implemented changes needed to correct deficiencies found during government inspections.
  • Reviewed incident reports for accuracy and proper notification to family, physicians and other agencies as required by regulations.
  • Administered executive supervision, exercising independent judgment to select proper course of action in policies and procedures.
  • Monitored development, implementation and updates of individualized care plans.
  • Restructured patient satisfaction surveys to cover every step of patient journey to understand what matters most to every patient.
  • Coordinated medical and health services in compliance with government regulations and policies set by board of trustees.
  • Oversaw new nursing employee orientation process, including explanation of personnel policies and individual duties.
  • Reduced overtime of nursing staff by 50%, increasing productivity and generating positive reflection on management.
  • Assessed competency of clinical staff to promote quality, continuity and safety.
  • Reviewed daily documentation of dispensing of controlled substances, immediately noting any discrepancies from shift to shift.
  • Implemented new hire training to further develop skills and initiate discussions on task prioritization.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
  • Recruited and hired intelligent clinical and administrative staff to bolster skills set of already talented team.
  • Coordinated delivery of exceptional patient care by evaluating workflows and facilitating positive changes.
  • Developed policies to align procedures with nursing home strategic initiatives and complied with statutory, regulatory, state and federal guidelines.
  • Created and maintained facility documents and records, maintaining accuracy while managing sensitive data.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Communicated with patients with compassion while keeping medical information private.
Surgical Registered Nurse, 06/2005 - 09/2007
Common Spirit Little Falls, MN,
  • Accessed patient medical history, current medications and pre-procedure instructions to confirm adherence and respond to questions.
  • Informed patients, family members and caregivers of physician instructions for post-operative at-home care.
  • Observed surgical procedures to closely monitor patient and quickly assist physician with potential complications or additional needs.
  • Recorded patient outcomes, new post-operative prescriptions and other information in patient charts.
  • Reported issues or unusual occurrences to charge personnel to act as patient advocate.
  • Supported successful administration of care plans by communicating with cross-functional teams.
  • Communicated with patients and recorded vitals after surgical procedures to evaluate current health status.
  • Monitored unexpected patient events, interactions or outcomes and recorded incident report in certain situations.
  • Maintained aseptic environment to prevent patient infections or other unwanted outcomes.
  • Sterilized and arranged operating equipment and instruments to prepare room for surgery.
  • Performed venipuncture to collect blood and submitted to lab for pre-operative testing.
  • Trained personnel on proper HCM technique.
  • Attended to patients with surgical drains, nasogastric tubes, ileostomies, colostomy bags, peg tubes and tracheostomy tubes.
  • Transported patients to holding area to prepare for operating procedures.
  • Conducted training on correct HCM techniques and procedures.
  • Built relationships with pre- and post-surgical patients through compassionate approach and positive attitude.
  • Assisted with patient surgery preparation by administering proper medication, monitoring patients' conditions and charting abnormalities.
Education and Training
Associate of Science: General Studies, Expected in 05/1997
-
Mid Plains Community College - North Platte NE,
GPA:
Associate of Applied Science: Practical Nursing, Expected in 08/1999
-
Mid Plains Community College - North Platte NE,
GPA:
Associate Degree Nursing: Registered Nursing, Expected in 05/2001
-
Community College of Denver - Denver, CO
GPA:

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School Attended

  • Mid Plains Community College
  • Mid Plains Community College
  • Community College of Denver

Job Titles Held:

  • Licensed Nursing Home Administrator
  • Director of Nursing
  • Surgical Registered Nurse

Degrees

  • Associate of Science
  • Associate of Applied Science
  • Associate Degree Nursing

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