- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
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Seasoned Nursing Home Administrator and Registered Nurse offering 13 years of experience in healthcare administration. Proven success in leading initiatives to improve day-to-day business functions and resident quality of life. Accomplished in working with resident families, community leaders, department heads and internal teams to establish multi-year strategies and navigating complex changes governing Assisted Living and Long-Term Care setting.
- Operations management
- Training and development
- Staff Management
| - Multidisciplinary team collaboration
- Training and mentoring
- Relationship building and retention
|
Licensed Nursing Home Administrator, 09/2008 - Current
Touchstone Communities – Corpus Christi, TX, - Followed up with Medicare and Medicaid intermediaries to verify cost report submissions.
- Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability.
- Discussed resident census data and admissions and discharges information in department-head meetings.
- Generated and reviewed incident reports, including employee write-ups, actualizing appropriate corrective action plans to mitigate ongoing and potential situations.
- Controlled accounts payable, accounts receivable, billing and claims processes to obtain maximum reimbursement from Medicare, Medicaid and other insurance providers.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Verified cost reports by following up with Medicare and Medicaid intermediaries.
- Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations.
- Implemented corrective action plans and solutions for employee write-ups and incident reports.
- Maintained compliance with Centers for Medicare and Medicaid Services (CMS) requirements, submitting payroll-based journal (PBJ) reports and re-evaluation reports for continued participation in Medicare and Medicaid programs.
- Oversaw all financial transactions and management functions, strategically managing an operating budget.
- Maintained compliance with statutory, regulatory, state and federal guidelines for benefits and developed appropriate procedures to meet nursing home objectives.
- Guided and mentored 76-82 employees in 83-bed facility while overseeing daily administrative tasks.
- Delivered financial reports such as income documents, balance sheets and cash flow statement to organization's board.
- Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents.
- Complied with statutory, regulatory, state and federal guidelines in terms of benefits and developed appropriate procedures to meet strategic initiatives for nursing home.
- Devised and introduced initiatives and projects to maintain or improve existing facilities, allowing for maximization of capital component of Medicaid's per diem rate.
- Handled employee write-up documentation and incident reports to actualize corrective action plans and deliver solutions.
- Managed operations at 83-bed facility.
Surgical Services Registered Nurse, 05/2004 - 09/2008
Providence St. Joseph's Health – Factoria, WA, - Created warm, supportive atmosphere to keep patients feeling safe and comfortable immediately before and after surgery.
- Maintained sterile surgical environment and secured confidential data to protect patients' health and privacy.
- Communicated medical information, including discharge instructions to patients and their families to reduce return visits.
- Assisted families by answering questions, supplying general information and providing frequent updates on patient progress.
- Explained course of care and medications, including side effects to patients and caregivers in easy-to-understand terms.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
- Promoted patient and family comfort during challenging recoveries to enhance healing and eliminate non-compliance problems.
- Provided complete care to home health patients, including physical assessments, medication and chronic disease management.
- Participated in education activities, including evidence-based practice project implementation, nursing competency development and nursing simulation activities.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process and management and lifestyle options.
- Communicated with healthcare team members to plan, implement and enhance treatment strategies.
- Administered medications and treatment to patients and monitored responses while working with healthcare teams to adjust care plans.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
- Accurately documented all elements of nursing assessment, including treatment, medications and IVs administered, discharge instructions and follow-up care.
- Implemented interventions, including medication and IV administration, catheter insertion and airway management.
Director of Nursing Services, 01/2005 - 11/2007
Columbia County Health System – Dayton, WA, - Performed rounds to observe care and interview staff, residents and families.
- Prepared and reviewed infection control surveillance reports to identify trends and develop effective actions to control and prevent infections.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Collaborated with staff, management and external groups to coordinate patient care.
- Offered patients and patrons information on various immunizations including flu, DTaP and HPV vaccines.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
- Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility.
ICU Staff Nurse, 05/2003 - 03/2004
St. Joseph Health – Mission Viejo, CA, - Monitored patients' respiratory status and ventilator operation and made adjustments to promote stabilization.
- Recorded patients' medical status and treatment details in electronic charts to accurately document medical care.
- Observed patients' vital signs and administered physician-prescribed medications and treatments.
- Followed all HCA ethical values and principles and adhered to HIPAA medical record regulations to promote patients' privacy.
- Developed and implemented patient care plans based on physicians' instructions and generally accepted nursing practices.
- Triaged patients and delegated treatment needs to qualified staff and specialized departments.
- Oversaw various aspects of telemetry by administering PA catheters and arterials, vasoactive drugs, titration, thrombolytic therapy, dysrhythmia interpretation and chest tubes.
- Assessed and managed various patient treatments for numerous patient diagnoses from sepsis to acute respiratory distress.
- Conducted patient assessments, recorded vitals and analyzed records and charts to define care requirements.
Associate of Science: Nursing, Expected in 05/2002
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Community College of Denver - Denver, CO
GPA:
Associate of Applied Science: Nursing- Licensed Practical Nurse, Expected in 08/1999
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Mid Plains Community College - North Platte NE,
GPA:
Associate of Arts: General Studies, Expected in 08/1997
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Mid Plains Community College - North Platte NE,
GPA:
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