Licensed Insurance Producer resume example with 10+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - - -

Hardworking and reliable Insurance producer with strong ability in customer service and to work independently . Offering computer skills, creative problem solving and excellent communication skills. Highly organized, proactive and punctual with team-oriented mentality.

  • Time management
  • Flexible
  • Clerical
  • MS Office
  • Customer service
  • Active listening
  • Communication
  • Work ethic
  • Organization
  • Troubleshooting
01/2019 to Current
Licensed Insurance Producer Meritage Homes Morrisville, NC,
  • Offered policy guidance and management to promote asset protection.
  • Leveraged knowledge of customer and market to sell specific programs and initiatives.
  • Upsold products to policyholders and potential new clients.
  • Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
  • Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
  • Provided quick turnaround time when customers called with questions, usually within 1 hour.
  • Streamlined operational efficiencies by researching problems and delivering speedy issues resolution.
  • Engaged customers and provided high level of service by carefully explaining details about documents.
  • Cultivated professional relations to establish long-term profitable partnerships.
11/2017 to 12/2019
School Aged Childcare Worker Purdue University Winchester, IN,
  • Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
  • Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
  • Delivered direct, supervised care to groups of children between ages 5 and 12 years old.
  • Incorporated music and art activities to encourage creativity and expression.
  • Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
  • Secured indoor and outdoor premises to protect children under care.
  • Recorded information about behavior, food service and medication dispensing.
  • Enforced rules to teach manners and maintain safe environment.
  • Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
  • Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers.
  • Discussed new developments, misbehavior and concerns with parents or guardians.
  • Processed payments and updated accounts to reflect balance changes.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Reviewed operating budget periodically to analyze trends affecting budget needs.
  • Determined and tracked budget expenses with accuracy and transparency.
  • Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
  • Trained employees on additional job positions to maintain coverage of roles at all times.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
11/2011 to 11/2017
Sales Associate Walmart City, STATE,
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Documented messages left by callers and delivered vital information to intended employees.
  • Connected incoming calls quickly using multi-line telephone systems.
  • Utilized paging technology within the organization to get in touch with key people.
  • Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
  • Completed connections between callers, departments and professionals.
09/2010 to 11/2011
Test Proctor Chattanooga State Community College City, STATE,
  • Monitored class size of over 100 students during exams, effectively reducing possibility of cheating.
  • Troubleshot problems with computers used in diverse tests.
  • Kept testing materials secured and confidential to prevent cheating.
  • Kept operations and conduct in compliance with testing policies and standards.
  • Scheduled and confirmed appointments.
  • Provided exceptional customer service through effective telephone communication and follow-ups.
  • Processed payments and updated accounts to reflect balance changes.
  • Sorted incoming mail and directed to correct personnel each day.
  • Obtained scanned records and uploaded into company databases.
  • Reviewed and updated account information in company computer system.
Education and Training
Expected in 05/1992
Red Bank High School - Chattanooga, TN
  • Licensed P&C Insurance producer in Tennessee and Georgia - 2020

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Resume Overview

School Attended

  • Red Bank High School

Job Titles Held:

  • Licensed Insurance Producer
  • School Aged Childcare Worker
  • Sales Associate
  • Test Proctor


  • GED

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