Licensed Insurance Producer Resume Example
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LICENSED INSURANCE PRODUCER
Summary
Hardworking and reliable Insurance producer with strong ability in customer service and to work independently . Offering computer skills, creative problem solving and excellent communication skills. Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
Licensed Insurance Producer|Meritage Homes - Morrisville , NC|01/2019 - Current
- Offered policy guidance and management to promote asset protection.
- Leveraged knowledge of customer and market to sell specific programs and initiatives.
- Upsold products to policyholders and potential new clients.
- Interviewed prospective clients to gather information on financial needs and discuss any existing coverage.
- Skillfully and patiently explained coverage options to potential policyholders, answering any questions or concerns.
- Provided quick turnaround time when customers called with questions, usually within 1 hour.
- Streamlined operational efficiencies by researching problems and delivering speedy issues resolution.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Cultivated professional relations to establish long-term profitable partnerships.
School Aged Childcare Worker|Purdue University - Winchester , IN|11/2017 - 12/2019
- Used techniques such as positive reinforcement and behavior modeling to instill discipline in children.
- Promoted physical, emotional, intellectual and social development through well-planned classroom lessons, games and outside activities.
- Delivered direct, supervised care to groups of children between ages 5 and 12 years old.
- Incorporated music and art activities to encourage creativity and expression.
- Helped prepare meals, snacks and refreshments for children, accounting for individual dietary needs and restrictions.
- Secured indoor and outdoor premises to protect children under care.
- Recorded information about behavior, food service and medication dispensing.
- Enforced rules to teach manners and maintain safe environment.
- Organized and planned age-appropriate lessons involving reading, crafts, music and movement.
- Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers.
- Discussed new developments, misbehavior and concerns with parents or guardians.
- Processed payments and updated accounts to reflect balance changes.
- Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
- Reviewed operating budget periodically to analyze trends affecting budget needs.
- Determined and tracked budget expenses with accuracy and transparency.
- Promoted employee safety awareness based on understanding of regulatory mandates and organizational best practices.
- Trained employees on additional job positions to maintain coverage of roles at all times.
- Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Sales Associate|Walmart - City , STATE|11/2011 - 11/2017
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Documented messages left by callers and delivered vital information to intended employees.
- Connected incoming calls quickly using multi-line telephone systems.
- Utilized paging technology within the organization to get in touch with key people.
- Answered calls in pleasant, calm voice and asked appropriate questions to direct callers to proper individuals.
- Completed connections between callers, departments and professionals.
Test Proctor|Chattanooga State Community College - City , STATE|09/2010 - 11/2011
- Monitored class size of over 100 students during exams, effectively reducing possibility of cheating.
- Troubleshot problems with computers used in diverse tests.
- Kept testing materials secured and confidential to prevent cheating.
- Kept operations and conduct in compliance with testing policies and standards.
- Scheduled and confirmed appointments.
- Provided exceptional customer service through effective telephone communication and follow-ups.
- Processed payments and updated accounts to reflect balance changes.
- Sorted incoming mail and directed to correct personnel each day.
- Obtained scanned records and uploaded into company databases.
- Reviewed and updated account information in company computer system.
Education and Training
Red Bank High School|City, State|05/1992GED
Certifications
- Licensed P&C Insurance producer in Tennessee and Georgia - 2020
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Resume Overview
School Attended
- Red Bank High School
Job Titles Held:
- Licensed Insurance Producer
- School Aged Childcare Worker
- Sales Associate
- Test Proctor
Degrees
- GED
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