Personable and self-motivated team player with strong attention to detail. Maintains high level of professionalism while providing consistent and quality service. Has an eye for detail and love for organization. Dependable and easy going personality.
Skills
Customer Service
Bookkeeping
Relationship building and management
Physical Strength
Product Expertise
Clear communication
Customer consultation
Sales expertise
Customer Satisfaction
Hard-working
Dependable
Clean and organized
Work History
12/2010 to 10/2020
Licensed CosmetologistSoothe – Delray Beach, FL,
Kept work areas, tools and equipment clean and properly sanitized to minimize risk and cross-contamination.
Answered phone calls and emails to schedule client appointments.
Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
Booked appointments, answered phones, greeted clients, handled payments and created client service tickets for salon.
Shampooed, conditioned, cut, colored and styled hair, following individualized client specifications and product recommendations to increase return customer base.
Consulted with new clients, asking appropriate questions to understand needs and expectations for hair color, style and care.
Researched latest trends in hair and makeup to stay updated on color, style and technique.
Supported reception efficiency by taking phone calls, inputting appointments and collecting payments.
Evaluated client needs and recommended treatments and strategy to achieve desired result, while maintaining hair health.
Sanitized and organized station and tools by washing implements with soap and hot water then sanitized with hospital grade Barbacide.
Offered highly skilled and diverse salon services to customers, including cuts, color services and extensions.
Processed payments by entering sales in register.
Recorded notes for future reference, including customer preferences and services delivered.
Suggested treatments and styles to suit customers' appearance and desired look.
05/2008 to 11/2010
Team MemberMaverik – Riverdale, UT,
Contributed to team success by completing jobs quickly and accurately.
Pursued learning opportunities to adClairece knowledge and take on leadership position.
Maintained order accuracy and customer satisfaction by double-checking packed orders while packaging products.
Lifted, stacked and transported boxes weighing up to 25 pounds.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Created appealing displays for routine arrangements and special promotions.
Developed strong cooperative relationships with coworkers and managers.
Sought out ways to go above and beyond job requirements.
Instructed junior team members on protocols and procedures of each station to maximize contributions.
Kept work areas clean, organized and safe to promote efficiency and team safety.
Maintained productive, efficient approach to all tasks.
Learned all required tasks quickly to maximize performance.
03/2007 to 05/2007
DishwasherMajor Food Group – Dallas, TX,
Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
Stepped into additional roles during busy times to boost coverage of important stations.
Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or large untensils used often by kitchen staff.
Washed and sanitized dirty dishes by hand and by using dishwasher.
Efficiently and quickly cleaned various dishes, silverware and glassware to provide smooth service and reduce wait times.
Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
Communicated with team members to keep operations running smoothly by helping with clearing and cleaning dirty tables.
Kept work area clean, dry and free of debris to prevent incidents and accidents.
Used power sprayer to loosen food residue and enhance cleaning.
Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
Cleared, washed and stacked all plates, dining utensils and trays quickly and without breaking.
Worked with chemicals such as detergent, rinse agents and sanitizers to protect customer health.
06/2004 to 08/2006
File ClerkSouthwest Business Corporation – Bulverde, TX,
Tracked incoming and outgoing files and materials and maintained accurate records for potential discrepancies.
Prepared new files and assigned tracking identification numbers, which resulted in better retrieval efficiency.
Processed correspondence, including post office pick-ups, sorting and distribution to appropriate parties.
Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
Wrote documents outlining file management protocols.
Optimized information gathering and presentations with implementation of practical filing system.
Located missing file materials, which enabled Doctor's to meet project deadlines and avoid lost man-hours.
Examined, categorized and sorted incoming documents.
Upheld confidentiality of all information to avoid potential data breaches and client lawsuits.
Implemented improvements to file systems and procedures.
Maintained physical and computer-based filing systems.
Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
Education
Expected in
Cosmetologist: Cosmetology Crevier's Academy of Cosmetology Arts - Kalispell, MT GPA:
Expected in 06/2009
High School Diploma: Columbia Falls High Schooll - Columbia Falls, MT GPA:
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