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Licensed Benefit Advisor resume example with 20+ years of experience

JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in working under pressure and adapting to new situations and challenges.

Skills
  • Needs Analysis
  • Customer Relationship Management
  • Medicare Knowledge
  • Benefits Programs
  • Customer Experience
  • Health Insurance Sales
  • Insurance Knowledge
  • Active Listening Skills
  • Customer Service and Assistance
  • Industry Best Practices
  • Vision and Dental Insurance
  • Building Relationships
  • Inbound Phone Call Management
  • Excellent Communication Talents
Work History
07/2010 to Current Licensed Benefit Advisor Bae Systems | Merrimack, NH,
  • Nationally licensed in Medicare, Health Care Insurance programs.
  • State licensure in 20 states to sell Medicare Health, Prescription Drug Plan and Medicare Supplement Plans
  • Worked in the Market Place with Healthcare.gov selling Health Care Insurance plans to individuals and families
  • Experience in selling auxiliary healthcare products ie: Dental, Vision, Hearing, Hospital Indemnity and other lines of related health care service products.
  • Maintained ethical standards to work in highly regulated industry.
  • Maintained high Voice of the Customer survey skills
  • Maintained high rate of compliant Quality Monitoring of company standards for over 10 years
  • Time management
  • Exceptional Customer Service Skills
  • Exemplary ability to work with clients from all backgrounds
  • Flexibility to transition from one position to another within company to fill in as needed
  • Claims processing
01/2005 to 06/2010 Administrative Assistant Madison County Schools | Flora, MS,
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.
  • Scheduled routine office machine maintenance
  • Purchasing office equipment
  • Organizing mass mailings
  • Hiring and training temporary employees to assist in various projects as needs arose
01/1991 to 06/1996 Special Education Teacher Assistant Bae Systems | Mclean, VA,
  • Supported student learning objectives through personalized and small group assistance.
  • Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
  • Collated classroom materials to help teachers prepare for daily instruction and activities.
  • Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
  • Provided support to help students with special needs learn and grow.
  • Handed out classroom materials, like pencils, paper and crayons.
  • Organized and guided skills practice, research and memorization tasks for students.
  • Provided mobility and personal care support to students with physical limitations.
  • Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.
  • Escorted students to different school locations to provide ongoing assistance.
04/1989 to 04/1991 Administrative Assistant Lynn Woodbury | City, STATE,
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Sorted and distributed office mail and recorded incoming shipments for corporate records.
  • Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
  • Generated reports and typed letters in Word and prepared PowerPoint presentations.
  • Handled client correspondence and tracked records to foster office efficiency.
  • Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
  • Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
  • Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
  • Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
  • Personal Assistant to Lynn Woodbury of Woodbury Corporation, Lead Architect and Project Manager
  • Assisted with job site inspections
  • Learned to review job site and take notes together with Lynn on any constructional concerns or issues
Education
Expected in No Degree | Medical Billing And Coding Salt Lake Community College, Salt Lake City, UT GPA:
Expected in Associate of Arts | Business Administration Bliss Business College, Columbus, OH, GPA:
Certifications

Additional information provided upon request.

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Resume Overview

School Attended

  • Salt Lake Community College
  • Bliss Business College

Job Titles Held:

  • Licensed Benefit Advisor
  • Administrative Assistant
  • Special Education Teacher Assistant
  • Administrative Assistant

Degrees

  • No Degree
  • Associate of Arts

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