Licensed Benefit Advisor resume example with 20+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skilled in working under pressure and adapting to new situations and challenges.
Skills
Needs Analysis
Customer Relationship Management
Medicare Knowledge
Benefits Programs
Customer Experience
Health Insurance Sales
Insurance Knowledge
Active Listening Skills
Customer Service and Assistance
Industry Best Practices
Vision and Dental Insurance
Building Relationships
Inbound Phone Call Management
Excellent Communication Talents
Work History
07/2010 to CurrentLicensed Benefit AdvisorBae Systems | Merrimack, NH,
Nationally licensed in Medicare, Health Care Insurance programs.
State licensure in 20 states to sell Medicare Health, Prescription Drug Plan and Medicare Supplement Plans
Worked in the Market Place with Healthcare.gov selling Health Care Insurance plans to individuals and families
Experience in selling auxiliary healthcare products ie: Dental, Vision, Hearing, Hospital Indemnity and other lines of related health care service products.
Maintained ethical standards to work in highly regulated industry.
Maintained high Voice of the Customer survey skills
Maintained high rate of compliant Quality Monitoring of company standards for over 10 years
Time management
Exceptional Customer Service Skills
Exemplary ability to work with clients from all backgrounds
Flexibility to transition from one position to another within company to fill in as needed
Claims processing
01/2005 to 06/2010Administrative AssistantMadison County Schools | Flora, MS,
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Restocked supplies and placed purchase orders to maintain adequate stock levels.
Scheduled routine office machine maintenance
Purchasing office equipment
Organizing mass mailings
Hiring and training temporary employees to assist in various projects as needs arose
01/1991 to 06/1996Special Education Teacher AssistantBae Systems | Mclean, VA,
Supported student learning objectives through personalized and small group assistance.
Used behavior modeling and specialized teaching techniques to share and reinforce social skills.
Collated classroom materials to help teachers prepare for daily instruction and activities.
Kept classrooms clean, neat and properly sanitized for student health and classroom efficiency.
Oversaw students in classroom and common areas to monitor, enforce rules and support lead teacher.
Provided support to help students with special needs learn and grow.
Handed out classroom materials, like pencils, paper and crayons.
Organized and guided skills practice, research and memorization tasks for students.
Provided mobility and personal care support to students with physical limitations.
Monitored student actions and applied established interventions to redirect behavior and resolve conflicts.
Escorted students to different school locations to provide ongoing assistance.
04/1989 to 04/1991Administrative AssistantLynn Woodbury | City, STATE,
Executed record filing system to improve document organization and management.
Scheduled office meetings and client appointments for staff teams.
Sorted and distributed office mail and recorded incoming shipments for corporate records.
Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Generated reports and typed letters in Word and prepared PowerPoint presentations.
Handled client correspondence and tracked records to foster office efficiency.
Monitored supervisor's work calendar and scheduled appointments, meetings and travel.
Developed and updated spreadsheets and databases to track, analyze and report on performance and sales data.
Supported efficient meetings by organizing spaces and materials, documenting discussions and distributing meeting notes.
Edited subcontractor proposals, project punch lists, transmittals and memorandums for organizational support.
Personal Assistant to Lynn Woodbury of Woodbury Corporation, Lead Architect and Project Manager
Assisted with job site inspections
Learned to review job site and take notes together with Lynn on any constructional concerns or issues
Education
Expected in No Degree | Medical Billing And CodingSalt Lake Community College, Salt Lake City, UTGPA:
Expected in Associate of Arts | Business AdministrationBliss Business College, Columbus, OH, GPA:
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