To contribute to a superior project with administrative management skills and experience in leadership skills interacting with other agencies, the public and families in the community.
Functional with MS Word, Power-Point & Excel
*Leadership Certificate from the City of Camden
12/2013 to Current
Li-Heap ClerkCADC － Camden, AR
Processing customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Entering customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintaining data entry requirements by following data program techniques and procedures.
Verifying the input of customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data.
Maintaining customer confidence and protects operations by keeping information confidential while handling outgoing mail, answering phone calls & documentation.
Contributing to team & proficient customer relations effort by accomplishing related results as needed.
02/2013 to Current
Substitute TeacherSub Teach USA － Paragould, AR
Filling in for absent teachers in emergency and on short and medium term assignments.
Following teaching programs set by regular teachers and prepared outlines when necessary.
Liaising effectively with colleagues in team teaching assignments.
Integrating lessons into long-term curriculum plan to ensure continuity of education objectives.
Setting and correcting homework assignments and projects.
Fostering safe, positive and supportive learning environment.
Ensuring good order and behavior in and out of class.
Facilitating meetings with students & parents addressing academic decisions & improvements.
Maintaining attendance and achievement records in accordance with the Board of Education policies.
Completing appropriate report forms for subject teachers/academic supervisors.
Respecting confidentiality of personal information.
Adhering to non-discriminatory policies and guidelines.
Participating in general school duties as requested.
09/2004 to 11/2011
Office Associate III AdministrativeHampton-Newport News Community Services Board － Newport News, VA
Written Communication: (7) years of approving & overseeing Individual Services Plans (ISP) for MR Wavier Services, interacted with peers in a team approach with ensuring that treatment plans accurately reflected individual's needs & disability.
Collaborated professionally & knowledgeable in regards to the DBHDS regulations with other professionals, Case Managers and agencies.
Ensured that any discrepancies or conflicts between programmatic, medical or vocational aspect of the individual's assessment were quickly rectified.
Provided administrative/secretarial support for the department/division such as: answering multi-line(s) telephone, assisting families, providers, state officials' and resolving a range of administrative problems and inquiries.
Computer Proficient: by keeping information confidential and composed and edited correspondence(s) and memoranda from dictation, verbal direction & knowledge.
Created agendas and minutes of meetings according to policies & procedures.
05/2003 to 09/2004
Office Associate II AdministrativeHeadway Corporate Resources － Hampton, VA
Proficiently ran a fast-paced, large office encompassing and structure maintenance, scheduled the machine/equipment service and repairs, and ordered and stocked office supplies.
Composed and distributed inter-departmental memorandums (e-mail, documentary and voice) ensured timely delivery and receipt of important information while maintaining confidentiality.
Maintained detailed scheduled calendar appointments for business meetings, conferences, domestic travel arrangements and special events and scheduled training's for all employees.
Bachelor of Science: Leadership & OrganizationRegent University － Virginia Beach, VALeadership & Organization
Chamber of Commerce Leadership of Camden
Academic, administrative, approach, Communication Skills, conferences, customer relations, Customer Service, data entry, delivery, dictation, direction, documentation, e-mail, special events, fast, Filling, forms, Functional, ISP, keyboard, Leadership, team leader, meetings, Excel, mail, office, Power-Point, MS Word, policies, Public Speaking, Purchasing, repairs, scanner, Scheduling, secretarial, teaching, telephone, phone, travel arrangements, treatment plans, Written Communication