I am currently relocating to Indianapolis to be near family and seeking a full time position where my years of experience in the retail and hospitality industry can be fully utilized. I offer a wealth of knowledge of fine wines from around the world having crafted wine lists at Chicago dining establishments including Carlucci Restaurants, Mike Ditka's and Green Dolphin Street.
My customer service skills have been enhanced from my years of service in various capacities from Bartender, Server to Manager and Wine and Liquor Sales Clerk. I operate well under pressure, am punctual, considerate and reliable.
Organized and efficient
Strong customer service background
Open to new ideas and suggestions
Able to multitask
Greeted customers in a timely fashion while quickly determining their needs.
Recommended wines, spirits and beers based on their needs and preferences.
Maintained knowledge of new products, current sales and promotions.
Assisted in the ordering, stocking, receiving and promotion of all department merchandise and inventory.
Assisted in the scheduling, training and management of fellow team members per company standards.
Monitored and assisted in the maintenance and organization of displays, coolers and overall appearance of the department.
Communicated and followed up on customer comments, requests, special orders and deliveries with the appropriate parties.
Fine Dining Server in downtown Chicago Steakhouse featuring in house dry-aged prime beef, classic cocktails and an award winning wine list of over 800 entries.
Responsible for setting and maintaining standards of service in a fine dining/nightclub/banquet establishment in Chicago's Bucktown area.
Crafting and maintaining a wine list of well over 1000 bottles.
Ordering and inventory maintenance of liquor, beer and wine for the dining room, bar, nightclub and banquet functions.
Mariano's Ambassador of the Week
Wine Spectator Wine List Achievement Awards at Carlucci Resturant, Mike Ditka's and Green Dolphin
During my tenure at Mariano's, our Wine and Beverage Department led the chain in sales grossing over $5 million in 2015.
Professional and Personal References:
Ms. Geri Foley, Owner, Broadway Cellars, (773) 794-3392
Mr. Matt Robinson, Mariano's Liquor Department, (773) 771-1556
Mr. Bob Martin, Assistant Manager, Smith & Wollensky, (312) 670-9900
Dr. Catherine May, Professor, DePaul University, (773) 979-1028
Ms. Sharon Bubp, Retired, (260) 726-4405
Ms. Julie Hummel, Teacher, (317) 775-2005
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