I am seeking a career opportunity where I can apply and grow my Secretarial and Administrative skills within a growing company in San Diego.
Skills
Back-up, Travel arrangements
Billing, Type
Book, Verbal communication skills
Call center, Written
Clerical
CMS
Coach
Conflict Resolution
Contracts
Controller
Creativity
Customer relations
Clients
Client
Customer Service
Database
Email
Faxes
Forms
Law enforcement
Legal
Letters
Director
Mainframe
Meetings
Access
Mail
Microsoft Office
Office
Office equipment
Camera
Proof reading
Quality
Quality control
Reception
Scanning
Statistics
Supervisory
Telephone
Phone
Experience
Legal Support Assistant III, 01/2006 - Current County Of San Diego/District Attorney Office – City, STATE,
Provide clerical support to DDA’s and update dispositions for all cases which includes scan and
upload calendar worksheets into system.
Pull and process the daily calendars, GMS reports, DA16 and Special Unit List.
Prepare and process e-Discovery for defense attorneys to include paginating, scanning and uploading media.
Transcribe 911 and Body Worn Camera calls which include reviewing and finalizing the transcriptions.
Process all Iron Mountain and Corodata file request, data records entry into Access and Offsite database tracking system.
Prepare and process all incoming In Custody, Out of Custody, Rejected and Redirected cases.
Answer, screen and direct calls by providing the highest quality telephone, office and email etiquette with the public and all law enforcement agencies.
Prepare and process Marcy letters, No Action Letters in person, via phone and email utilizing SDLaw and responding by legal correspondences with written and verbal communication skills.
Perform quality control and archive files as needed.
Process all Forensics and Probation request.
Prepare, submit witness claim forms for processing and assist with travel arrangements for witnesses.
Process, prepare and retrieve Motions and pull court dockets.
Prepare and process CR-110', CR160’s, CR161’s and subpoenas.
Generate, issue and file felony PAF Referrals, Complaints, Motions, Notice of hearings and Declaration of Service.
Coordinate coverage with the courts for all upcoming hearings.
Reserve conference rooms, set up conference calls and meetings for assigned attorneys.
Process and prepare monthly statistics and CMS maintenance.
Prepare and distribute a variety of unit monthly staff rotational schedules, train new clerical staff.
Provide back-up coverage to the LSS, reception, mail run, order office supplies and perform other miscellaneous projects as needed.
Accounts Receivable Clerk /Reservations Specialist, 01/2001 - 01/2006 Hyatt Hotel & Resorts/Manchester Grand Hyatt – City, STATE,
Researched and assessed pending and outstanding claims for Manager and Controller.
Prepared and processed invoices, reimbursement and adjustment claims.
Utilized in-house mainframe system which included maintaining and updating files.
Prepared and printed periodic audit reports, to be reviewed, resolved balanced and closedout.
Followed up with customers and clients regarding invoices, statements and submissionof claims and resolutions which includes: Copied, faxed and scanned necessary documents and receipts.
Researched and prepared refunds and made account adjustments daily which included balancing all Account Receivable Accounts Assisted with all phone duties and customer relations disputes.
As a Reservation Specialist handled all complex assigned duties in an extreme high volume call center.
Prepared, processed and filed Briefs, Proceedings, Pleadings, Contracts, Ordinances, Orders,
Complaints, Declaration of Service, CPO’s, TRO’s and Restitution Orders.
Transcribing accurately 911 calls which includes preparing rough drafts and proof reading.
Maintained appointment calendars for attorneys and paralegals, scheduled depositions, meetings, conference calls, respond to, prepare and type any memos and all legal correspondences.
Set up and updated, maintained files, records, indexes, reports, legal reference guides and court rules.
Screened phone calls and provided critical information to opposing counsel, public, outside agencies.
Prepared massive and diminutive printing projects for attorneys and paralegals.
Handled and maintained the confidentiality of all information pertaining to legal issues.
Researched, collected, prepared and compiled citations and supporting information substantiating documents from other sources.
Received, sort, distribute and assisted with all incoming and outgoing in-house sensitive mail, legal letters, documents, faxes and reports.
Operated all office equipment, ordered and restocked office supplies and issued visitors badges.
Education and Training
DAU Leader Within/Journey Level/Certificate: , Expected in 2019 - - , GPA:
Completed a 1-year Occupational Training and awarded with a Certificate of Completion: Retail Marketing and Cashiering, Expected in 2018 - Hemet Unified School District- ROP - Hemet, CA GPA:
NLS Tools for Creativity/Effective Meetings/Completion of Course: , Expected in 2017 - - , GPA:
NLS Conflict Resolution/Diversity & Inclusion/Completion of Course: , Expected in 2017 - - , GPA:
DAU Leader Within/Certificate: , Expected in 2015 - - , GPA:
DAU Foundations for Management/Certificate: , Expected in 2014 - - , GPA:
Certificate of Attendance/Certificate: , Expected in 2012 - - , GPA:
NLS Practical Coach/Customer Service Excellence/Completion of Course: , Expected in 2011 - County of San Diego - San Diego, CA GPA: Service Award/Award
Certificate of Appreciation/Award: , Expected in 2011 - - , GPA:
DAU Supervisory Certification/Certificate: , Expected in 2010 - - , GPA:
DAU Working Smarter/Certificate: , Expected in 2010 - - , GPA:
Microsoft Office
Completed 6-month training course and earned a Certificate of Completion: , Expected in - Montgomery Adult Center - San Diego, CA GPA:
High School Diploma: General Education, Expected in - San Jacinto High School - San Jacinto, CA GPA: earned and awarded for completing 12 years of General Ed.
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