Jessica Claire
  • , , 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

I am seeking a career opportunity where I can apply and grow my Secretarial and Administrative skills within a growing company in San Diego.

  • Back-up, Travel arrangements
  • Billing, Type
  • Book, Verbal communication skills
  • Call center, Written
  • Clerical
  • CMS
  • Coach
  • Conflict Resolution
  • Contracts
  • Controller
  • Creativity
  • Customer relations
  • Clients
  • Client
  • Customer Service
  • Database
  • Email
  • Faxes
  • Forms
  • Law enforcement
  • Legal
  • Letters
  • Director
  • Mainframe
  • Meetings
  • Access
  • Mail
  • Microsoft Office
  • Office
  • Office equipment
  • Camera
  • Proof reading
  • Quality
  • Quality control
  • Reception
  • Scanning
  • Statistics
  • Supervisory
  • Telephone
  • Phone
Legal Support Assistant III, 01/2006 - Current
County Of San Diego/District Attorney Office City, STATE,
  • Provide clerical support to DDA’s and update dispositions for all cases which includes scan and upload calendar worksheets into system.
  • Pull and process the daily calendars, GMS reports, DA16 and Special Unit List.
  • Prepare and process e-Discovery for defense attorneys to include paginating, scanning and uploading media.
  • Transcribe 911 and Body Worn Camera calls which include reviewing and finalizing the transcriptions.
  • Process all Iron Mountain and Corodata file request, data records entry into Access and Offsite database tracking system.
  • Prepare and process all incoming In Custody, Out of Custody, Rejected and Redirected cases.
  • Answer, screen and direct calls by providing the highest quality telephone, office and email etiquette with the public and all law enforcement agencies.
  • Prepare and process Marcy letters, No Action Letters in person, via phone and email utilizing SDLaw and responding by legal correspondences with written and verbal communication skills.
  • Perform quality control and archive files as needed.
  • Process all Forensics and Probation request.
  • Prepare, submit witness claim forms for processing and assist with travel arrangements for witnesses.
  • Process, prepare and retrieve Motions and pull court dockets.
  • Prepare and process CR-110', CR160’s, CR161’s and subpoenas.
  • Generate, issue and file felony PAF Referrals, Complaints, Motions, Notice of hearings and Declaration of Service.
  • Coordinate coverage with the courts for all upcoming hearings.
  • Reserve conference rooms, set up conference calls and meetings for assigned attorneys.
  • Process and prepare monthly statistics and CMS maintenance.
  • Prepare and distribute a variety of unit monthly staff rotational schedules, train new clerical staff.
  • Provide back-up coverage to the LSS, reception, mail run, order office supplies and perform other miscellaneous projects as needed.
Accounts Receivable Clerk /Reservations Specialist, 01/2001 - 01/2006
Hyatt Hotel & Resorts/Manchester Grand Hyatt City, STATE,
  • Evaluated and prepared group, client checks, billing statements, contracts, resumes, receipts.
  • Researched and assessed pending and outstanding claims for Manager and Controller.
  • Prepared and processed invoices, reimbursement and adjustment claims.
  • Utilized in-house mainframe system which included maintaining and updating files.
  • Prepared and printed periodic audit reports, to be reviewed, resolved balanced and closedout.
  • Followed up with customers and clients regarding invoices, statements and submissionof claims and resolutions which includes: Copied, faxed and scanned necessary documents and receipts.
  • Researched and prepared refunds and made account adjustments daily which included balancing all Account Receivable Accounts Assisted with all phone duties and customer relations disputes.
  • As a Reservation Specialist handled all complex assigned duties in an extreme high volume call center.
Legal Administrative Secretary, 08/1998 - 11/2000
IKON Office Solutions City, STATE,
  • Prepared, processed and filed Briefs, Proceedings, Pleadings, Contracts, Ordinances, Orders, Complaints, Declaration of Service, CPO’s, TRO’s and Restitution Orders.
  • Transcribing accurately 911 calls which includes preparing rough drafts and proof reading.
  • Maintained appointment calendars for attorneys and paralegals, scheduled depositions, meetings, conference calls, respond to, prepare and type any memos and all legal correspondences.
  • Set up and updated, maintained files, records, indexes, reports, legal reference guides and court rules.
  • Screened phone calls and provided critical information to opposing counsel, public, outside agencies.
  • Prepared massive and diminutive printing projects for attorneys and paralegals.
  • Handled and maintained the confidentiality of all information pertaining to legal issues.
  • Researched, collected, prepared and compiled citations and supporting information substantiating documents from other sources.
  • Received, sort, distribute and assisted with all incoming and outgoing in-house sensitive mail, legal letters, documents, faxes and reports.
  • Operated all office equipment, ordered and restocked office supplies and issued visitors badges.
Education and Training
DAU Leader Within/Journey Level/Certificate: , Expected in 2019
- ,
Director’s Check Book/Award: , Expected in 2018
- ,
Completed a 1-year Occupational Training and awarded with a Certificate of Completion: Retail Marketing and Cashiering, Expected in 2018
Hemet Unified School District- ROP - Hemet, CA
NLS Tools for Creativity/Effective Meetings/Completion of Course: , Expected in 2017
- ,
NLS Conflict Resolution/Diversity & Inclusion/Completion of Course: , Expected in 2017
- ,
DAU Leader Within/Certificate: , Expected in 2015
- ,
DAU Foundations for Management/Certificate: , Expected in 2014
- ,
Certificate of Attendance/Certificate: , Expected in 2012
- ,
NLS Practical Coach/Customer Service Excellence/Completion of Course: , Expected in 2011
County of San Diego - San Diego, CA
Service Award/Award
Certificate of Appreciation/Award: , Expected in 2011
- ,
DAU Supervisory Certification/Certificate: , Expected in 2010
- ,
DAU Working Smarter/Certificate: , Expected in 2010
- ,
Microsoft Office Completed 6-month training course and earned a Certificate of Completion: , Expected in
Montgomery Adult Center - San Diego, CA
High School Diploma: General Education, Expected in
San Jacinto High School - San Jacinto, CA
earned and awarded for completing 12 years of General Ed.

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School Attended

  • Hemet Unified School District- ROP
  • County of San Diego
  • Montgomery Adult Center
  • San Jacinto High School

Job Titles Held:

  • Legal Support Assistant III
  • Accounts Receivable Clerk /Reservations Specialist
  • Legal Administrative Secretary


  • DAU Leader Within/Journey Level/Certificate
  • Director’s Check Book/Award
  • Completed a 1-year Occupational Training and awarded with a Certificate of Completion
  • NLS Tools for Creativity/Effective Meetings/Completion of Course
  • NLS Conflict Resolution/Diversity & Inclusion/Completion of Course
  • DAU Leader Within/Certificate
  • DAU Foundations for Management/Certificate
  • Certificate of Attendance/Certificate
  • NLS Practical Coach/Customer Service Excellence/Completion of Course
  • Certificate of Appreciation/Award
  • DAU Supervisory Certification/Certificate
  • DAU Working Smarter/Certificate
  • Microsoft Office Completed 6-month training course and earned a Certificate of Completion
  • High School Diploma

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