Receptionist/ Dental Hygiene assistant05/2012 to 12/2014
Leading Edge Medical Diagnostics – 333 Broadway, Newburgh NY 12550
Answer and direct all phone calls accordingly
Schedule patients appointments, clarify all questions, assist attorneys with requested information, forward
records and results to referring offices
Collaborate with the billing department to obtain authorizations, records request, proper billing information, and
MRI film request
Fax, file, enter all info into the EMR system, collect copays, make bank deposits for the business accounts, and
mail MRI discs to attorneys
Assist with translating test results to Physicians and patients. Precisely completed appropriate claims paperwork, documentation and system entry. Meticulously identified and rectified inconsistencies, deficiencies and discrepancies in medical documentation. Perform all duties of the front desk in a professional, timely manner. Manage a schedule for a 4 doctor practice while keeping it full at all times, keeping patient flow under a close
eye and reschedule all missed appointments.Assist hygiene with breaking down rooms, taking digital x-rays, assist with perio charting, and sterilizing
equipment. Inventory control and place orders when running low on supplies. Politely answered phones and scheduled or confirmed office appointments and surgeries. Set up examination room and dental trays in preparation for examinations and procedures. Completed patient paperwork and scanned into Dentrix system. Alerted other staff when patients arrived and prepared records for dentist review. Confirmed patient insurance benefits and checked claim statuses.
Receptionist/ Hygiene Assistant10/2010 to 05/2012
Dr. Michael Rothstein D.D.S – 16 Squadron Blvd, New City NY 10954
Perform all duties of the front desk in a professional, timely manner. Manage a schedule for a 4 doctor practice while keeping it full at all times, keeping patient flow under a close
eye and reschedule all missed appointments.Assist hygiene with breaking down rooms, taking digital x-rays, assist with perio charting, and sterilizing
equipment. Inventory control and place orders when running low on supplies. Politely answered phones and scheduled or confirmed office appointments and surgeries. Set up examination room and dental trays in preparation for examinations and procedures. Completed patient paperwork and scanned into Dentrix system. Alerted other staff when patients arrived and prepared records for dentist review.Confirmed patient insurance benefits and checked claim statuses.
