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legal office assistant resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary

Personable, empathetic and caring professional. Highly skilled in medical records retrieval, scheduling and time management. Experienced in a corporate law office working for a well known insurance company, Liberty Mutual, is an analytical Legal Office Assistant adept at problem solving and focusing on viable solutions. Proactive leader with strengths in communication and collaboration. Proficient in customer service, and adept at managing concurrent objectives to promote efficiency and influence positive outcomes. Long experience with data entry and scheduling, fulfilling records requests, records posting, file, and inventory management. Well versed in stocking and maintaining supply levels.

Skills
  • Customer service
  • Communication and organization skills
  • Records documentation, reporting, posting
  • Records retrieval management
  • Process improvement and expedition
  • Inventory management
  • Request fulfillment
  • Stocking and supply management
  • Computer data entry
  • Administrative support
Education and Training
Northwest High School House Springs, MO, Expected in High School Diploma : - GPA :
  • Completed coursework in Advanced Biology, Advanced Botany, Psychology, Concert Music.
Jefferson College Hillsboro, MO Expected in : - GPA :
  • Completed 1 year coursework in Biology and Psychology.
Experience
State Of Washington - Legal Office Assistant
Olympia, WA, 01/1993 - 03/2020
  • Received and screened high volume of internal and external communications, provided good customer service.
  • Greeted visitors, clients or callers daily to handle inquiries or direct to appropriate persons.
  • Processed legal paperwork efficiently to support smooth office procedures.
  • Retrieved, filed and scanned medical and legal court records and documents to support business needs and boost team productivity.
  • Requested medical records from medical office and hospital providers.
  • Supported clerical needs of more than ten attorneys, including taking messages, scanning documents and routing business correspondence.
  • Utilized computer letter templates to create reminder letters, request for information letters, court letters for mailing to clients, providers and vendors.
  • Maintained office files and business records by updating customer information.
  • Revised and maintained master calendar for attorney court appointments and depositions, client appointments.
  • Acted as liaison between clients, vendors and attorneys.
  • Updated financial, medical, customer and business records with accurate information each day, preventing data loss and keeping files current.
  • Organized and maintained files, faxed reports and scanned documents.
  • Received, processed and distributed incoming office mail to correct office personnel. Packaged and processed outgoing mail.
  • Inventoried office files and verified against computer data.
  • Inventoried, stocked and ordered office supplies and office equipment supplies.
  • Shipped closed office files to offsite storage facilities.
Moog Inc. - Shipping and Receiving Supervisor
Everett, WA, -
  • Managed department priorities and provided leadership for on-time delivery production.
  • Maintained accurate order and shipment forms and inventory documentation to facilitate timely material flow.
  • Managed vendor relationships to support supply chain and maintain product quality.
  • Managed day-to-day shipping and receiving, typically overseeing more than 2000 wallpaper sample books in 24-hour period.
  • Trained staff on material handling processes to reduce shipping times.
  • Tracked inventory, conducted cycle counts and audits and resolved issues to maintain accurate records.
  • Examined incoming shipments to verify quality and quantity and returned unacceptable items to suppliers for refund or replacement.
  • Operated computer, pallet jack, forklift, binding equipment.
Brightspring Health Services - Lead Pharmacy Technician
San Jose, CA, -
  • Worked with insurance companies to process claims, resolve problems and obtain payment.
  • Consulted with customers via telephone or in-person to assist with navigating pharmacy systems and completing requests.
  • Managed medication stocks, including conducting counts, labeling products and maintaining controls.
  • Established and updated patient profiles, including lists of medications and insurance details.
  • Assisted pharmacist with clearing high volume of problem prescriptions and customer questions to maintain optimal team efficiency.
  • Verified and filled prescriptions in busy hometown pharmacy setting.
  • Efficiently processed cash register transactions for new and refilled prescription orders.
  • Bonded keyholder and afterhours liaison for store security officers.
International Institute Of New England - Manager of Operations
Lowell, MA, -
  • Managed team of 10 employees in all operations including sales, marketing, product ordering and inventory.
  • Managed, reconciled daily cash flow and bank deposits.
  • Monitored inventory levels and supplies and placed new orders for merchandise to keep supply well-stocked.
  • Operated cash register, hand truck/dolly, hand tools.

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Resume Overview

School Attended

  • Northwest High School
  • Jefferson College

Job Titles Held:

  • Legal Office Assistant
  • Shipping and Receiving Supervisor
  • Lead Pharmacy Technician
  • Manager of Operations

Degrees

  • High School Diploma

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