close
  • Dashboard
  • Resumes
  • Cover Letters
  • Resumes
    • Resumes
    • Resume Builder
    • Resume Examples
      • Resume Examples
      • Nursing
      • Customer Service
      • Education
      • Sales
      • Manager
      • View All
    • Resume Search
    • Resume Templates
      • Resume Templates
      • Microsoft Word
      • Professional
      • Modern
      • Traditional
      • Creative
      • View All
    • Resume Services
    • Resume Formats
      • Resume Formats
      • Chronological
      • Functional
      • Combination
    • Resume Review
    • How to Write a Resume
      • How to Write a Resume
      • Summary
      • Experience
      • Education
      • Skills
        • Skills
        • Hard Skills
        • Soft Skills
    • Resume Objectives
  • CV
    • CV
    • CV Examples
    • CV Formats
    • CV Templates
    • How to Write a CV
  • Cover Letters
    • Cover Letters
    • Cover Letter Builder
    • Cover Letter Examples
      • Cover Letter Examples
      • Customer Service
      • Marketing
      • Sales
      • Education
      • Accounting
      • View All
    • Cover Letter Services
    • Cover Letter Templates
    • Cover Letter Formats
    • How to Write a Cover Letter
  • Questions
  • Resources
  • About
    • About
    • Reviews
  • Contact
  • jane
    • Settings
    • Help & Support
    • Sign Out
  • Sign In
Member Login
  • LiveCareer
  • Resume Search
  • Legal Coordinator
Please provide a type of job or location to search!
SEARCH

Legal Coordinator Resume Example

Love this resume?Build Your Own Now
LEGAL COORDINATOR
Summary

Astute Collections Manager successful at helping customers develop effective payment plans using persuasive communication skills and knowledge of financial options. Offering more than 11 years of collections, sales and customer service experience.

Skills
  • Persuasion strategies
  • Investigation due diligence
  • Billing and collections best practices
  • Collections process improvement
  • Self-motivated
  • Superior time management
  • Hands-on contributor
  • Superior negotiation skills
  • Complex problem solving
Experience
Legal Coordinator|Axis Capital Holdings - Alpharetta , GA|02/2019 - Current
  • Produced well-researched and articulate legal briefs, pleadings and statements.
  • Mitigated project gaps by training staff on legal best practices and protocols.
  • Researched cases and attained affidavits to support supervisors and case needs.
  • Consulted with clients, witnesses and legal professionals to define and document case details.
  • Drafted correspondence, documentation and submitted all materials to appropriate parties.
  • Organized exhibits for trial, preparing materials and supporting documentation for easy display and admittance.
  • Responded quickly to client calls and inquiries, asking open-ended questions to deliver applicable information.
  • Filed pleadings and required paperwork with court clerk according to strict deadlines.
  • Coordinated with multiple departments regarding responsive documents and document retention.
  • Drafted motions, briefs and other legal documents associated with litigation process.
  • Organized and prepared case exhibits and evidence for trial.
  • Observed strict privacy laws to prevent information breaches and protect client data.
Collections Specialist|Asbury Automotive - Palm Harbor , FL|02/2018 - 02/2019
  • Honored the customers trust and rapport by making their best interest my first priority.
  • Managed accounting operations, account reporting and reconciliations.
  • Analyzed financial statements and income statements to review the company's financial performance.
  • Addressed and resolved non-routine, complex and unexpected discrepancies.
  • Utilized and created friendly prescribed scripts, but firm attitude with full knowledge of contractual requirements and legal remedies.
  • Contacted customers in person at personal and business locations to collect payments directly.
  • Determined which accounts should be targeted for repossession.
  • Completed skip tracing to locate individuals responsible for past due balances.
  • Collected payments over the telephone, established repayment plans.
  • Worked in the field to track down and take possession of assets.
  • Submitted up-to-date activity and production logs to agency management for review.
  • Presented account proposals in a professional and timely manner.
  • Evaluated open accounts to look for past-due balances and pursue collection strategies.
  • Investigated billing discrepancies and implemented effective solutions to resolve concerns and prevent future problems.
  • Routinely contacted account holders with balances past due to resolve delinquencies.
  • Tagged, organized and stored physical files.
  • Greeted visitors and appropriately directed to designated areas; answered phone calls quickly and efficiently.
Customer Service Associate|Aramark Corp. - Denton , TX|06/2017 - 02/2018
  • Supported customer service goals and enhanced relations through friendly, knowledgeable and positive communication.
  • Diminished work-flow downtime and troubleshoot customer sales, support and software issues.
  • Greeted customers with enthusiasm and offered immediate and friendly service.
  • Contributed to the growth of the business by ensuring that customers were satisfied with service and quality.
  • Educated customers on product and service offerings.
  • Offered exceptional customer service to differentiate and promote the company brand.
  • Responded promptly to general inquiries from members, staff and clients via mail, e-mail and fax.
  • Recommended and helped customers select merchandise based on their needs.
  • Answered customers' questions and addressed problems and complaints.
Collections Officer|State Of North Dakota - Cando , ND|01/2012 - 01/2017
  • Suggested key operational changes to improve performance, extracting financial data from various reporting systems.
  • Implemented new training and process materials for effective trouble shooting and methods and
    procedures.
  • Investigate accounts that are deadline-oriented, managing profitability,
    audit, analyzing information and reporting research results.
  • Monitors and review accounts for accuracy and completeness.
  • Supports financial decision-making information by collecting, analyzing, investigating and reporting data.
  • Managed clerical needs of company employees, including copying, faxing and file management.
  • Oversaw the organization, filing and retrieval of records.
  • Helped less experienced staff manage daily assignments.
  • Negotiated with banks for disputing Chargebacks by providing screenshots to Chase, Amex, and Discover.
  • Performed other duties and responsibilities as assigned.
  • Sold the value of Comcast to the customer by getting them to retain their bad debt.
  • Persistently looked for ways to up sale to expand by offering Auto Pay and Eco bill.
  • Kept calm, stayed professional and provided exceptional service on all calls.
  • Overcame objections by applying advanced training and persuasion techniques.
  • Managed manual and automatically dialed outbound calls in a call center environment.
Education and Training
Layton High School||City, State|2006High School Diploma
Build Your Own Now

DISCLAIMER

Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.

How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

90Good
Resume Strength
  • Word choice
  • Typos

Resume Overview

School Attended

  • Layton High School

Job Titles Held:

  • Legal Coordinator
  • Collections Specialist
  • Customer Service Associate
  • Collections Officer

Degrees

  • High School Diploma

Create a job alert for [job role title] at [location].

×

Advertisement

Similar Resumes

View All
Office-Manager/Legal-Assistant/Staging-Consultant/Transaction-Coordinator-resume-sample

Office Manager/Legal Assistant/Staging Consultant/Transaction Coordinator

Tetra Tech, Inc.

Los Alamos , NM

Legal-Coordinator-resume-sample

Legal Coordinator

Constellation Brands

Columbus , OH

Legal-Coordinator-resume-sample

Legal Coordinator

Constellation Brands

Columbia , SC

  • About Us
  • Privacy Policy
  • Terms of Use
  • Sitemap
  • Work Here
  • Contact Us
  • FAQs
  • Accessibility
  • EN
  • UK
  • ES
  • FR
  • IT
  • DE
  • NL
  • PT
  • PL
customerservice@livecareer.com
800-652-8430 Mon- Fri 8am - 8pm CST
Sat 8am - 5pm CST, Sun 10am - 6pm CST
  • Stay in touch with us
Site jabber winner award

© 2022, Bold Limited. All rights reserved.