Compose documents from rough draft, handwritten materials, model documents and/or dictation into proper format, focusing on best practices and firm style.
Compose basic or routine letters/transmittal e-mails.
Enter timekeepers' time entries.
Proofread for content, spelling, punctuation and grammar.
Schedule and calendar appointments, meetings, etc.
Obtain/maintain contact information.
Perform general research for timekeepers.
Monitor e-mail, regular mail and voice mail.
Organize and maintain filings and files; assist timekeepers with organizing projects.
Extensive phone contact including resolving questions or concerns from clients, other attorneys and co-workers.
Prepare correspondence, legal documents, memos and other materials accurately and within expected deadlines.
Proofread all materials for typographical errors, office style conformity, accuracy and inclusion of required information and enclosures.
Handle telephone calls courteously and promptly, forwarding messages in a timely manner.
Coordinate outgoing mail; handle special mailings as necessary.
Maintain current client and/or non-client files and records, following established firm policies and procedures.
Reserve conference rooms for business meetings; attend client signing meetings.
Schedule appointments and maintain calendars.
Make necessary photocopies and scanned copies of documents.
Prepare check requests, docket slips and timesheets.
Helped ease the workloads of overburdened individuals and/or departments.
Offered advanced support in Microsoft Word, Excel, PowerPoint, Visio, Adobe Professional, and PDF Converter for complex projects.
Provided prompt and comprehensive technical support in core applications.
Provided assistance with formatting/software issues, transcription, revisions, scanning and formatting documents, mail merges, outlines, agreements, pleadings, PowerPoint presentations, Excel spreadsheets, tables/charts, photo scanning and editing, and software conversions.
Worked to meet the increasing workload demands of firm and provided a reliable resource for answers to software and formatting questions.
Provided high quality support required for special projects, seasonal crunches and general day-to-day overload.
Supervised, trained, and scheduled part-time staff.
Oversaw daily ticketing operations, including single, group, and subscription tickets by phone, fax, internet and window; worked directly with theater patrons.
Opened and closed box office; created daily reports and performed cash and credit card reconciliations.
Created events utilizing computer ticketing software, maintained subscriber/non-subscriber mailing list database, created weekly/monthly sales reports and box office statements, and maintained ticketing software.
Promoted group and general ticket sales through direct mailings and cold calls.
Demonstrated the ability to balance multiple projects, meet deadlines and communicate effectively in a frequently flexible and fast-paced environment.
Graduated with High Honors
Second Major: English
Minor: Film Studies
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