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Legal Assistant Secretary Office Manager resume example with 20+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Professional Summary

Hardworking Legal Assistant, Office Manager with demonstrated clerical and office leadership skills. Experienced in organizing schedules, routing correspondence and stocking supplies for expected needs. Team-oriented and diplomatic in working with people from diverse backgrounds.

Attentive and personable bringing 15 years of administrative support experience in various office environments. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Organized with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills. Analytical Legal Assistant well-versed in legal research and documentation and exhibits professionalism by recognizing and adhering to policies. Offers clear and concise data based on creative and complex research findings. Fosters cooperative and supportive relationships with peers, superiors and clients. Dedicated to maintaining professional standards and ethical work habits to produce quality case content. Excellent technical and organizational skills to excel under deadline and workload pressures. Driven Legal Assistant with 15 years of experience in Criminal law and Family Law. Highly skilled at multitasking and prioritizing tasks to complete projects on time and determine appropriate courses of action. Committed to streamlining processes to facilitate growth in Criminal and Family Law. Legal professional with strong skills in writing, organizing and project managing cases related to Criminal and Family law. Expertly conducts research, collects witness statements and organizes files. Experienced working with diverse populations to optimize representation. Ambitiously driven to provide exceptional administrative support and customer service. Strengths include legal research, time management and trial preparation. Clear knowledge of court processes and legal proceedings. Experienced offering strong attention to detail while reviewing documents, checking sites and searching titles. Well-versed in logistical complexities of trial preparation. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Excellent reputation for resolving problems and improving customer satisfaction.

Skills
  • Accounts Payable and Accounts Receivable
  • Report Preparation and Analysis
  • Office Supplies and Inventory
  • Proposal Writing
  • Office Management
  • Clerical Support
  • Setting Up Appointments
  • Schedule Preparation
  • Business Correspondence
  • Correspondence Writing
  • Managing Deadlines
  • Intuit QuickBooks
  • Mail and Package Distribution
  • Safe Work Practices
  • Office Equipment Management
  • Adaptable and Resilient
  • Confidence and Drive
  • Diligent Follow Through
  • Intake Interview
  • Postage Meter
  • Printing Materials
  • Payroll Administration
  • Friendly and Relatable
  • Documentation
  • Delegation and Work Assignment
  • Research and Analysis
  • Meeting Coordination and Support
  • Administration and Operations
  • Database Maintenance
  • Remote Work Coordination
  • Restocking Supplies
  • Employee Paperwork
  • Polishing Skills
  • Policy and Procedure Modification
  • Microsoft Software
Work History
02/2019 to Current
Legal Assistant/Secretary/Office Manager Kaufman Dolowich Voluck Philadelphia, PA,
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Recorded expenses and maintained accounting records.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Authored clear and professional business documents.
  • Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Coordinated board and committee meetings, schedules, information preparation and distribution.
  • Produced highly accurate internal and external letters and memoranda.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Scheduled appointments, court appearances and depositions for busy law firm.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.
  • Completed electronic filings, initiated billing statements and managed firm administrative matters.
  • Completed document revisions, court document filings, travel arrangements and client billing.
  • Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Organized key evidence exhibits to prepare for trials.
  • Interviewed and prepared intake sheets for clients in English.
  • Prepared case summaries for mediation conferences.
  • Analyzed client balance sheets for auditing purposes.
03/2011 to 01/2019
Legal Assistant/Secretary/Office Manager Hei Hotels & Resorts Houston, TX,
  • Kept front office clean and well-organized to keep areas presentable for guests and maximize professional appeal.
  • Recorded expenses and maintained accounting records.
  • Created and updated physical records and digital files to maintain current, accurate and compliant documentation.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Transferred and directed phone calls, guests and mail to correct staff members.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Sorted, opened and routed incoming correspondence and deliveries to help senior leaders respond quickly to business and customer requirements.
  • Authored clear and professional business documents.
  • Established workflow processes, monitored daily productivity and implemented modifications to improve overall performance of personnel.
  • Optimized office schedule to balance team workloads, group productivity and financial targets.
  • Managed accurate and fully compliant AP/AR operations by documenting expenses, reconciling accounts and correcting discrepancies.
  • Drafted agendas, recorded minutes and created documents for meetings.
  • Monitored and evaluated personnel performance to complete annual reviews, recommend advancement or address productivity concerns.
  • Coordinated board and committee meetings, schedules, information preparation and distribution.
  • Produced highly accurate internal and external letters and memoranda.
  • Communicated corporate objectives across divisions through regular correspondence and scheduled status updates.
  • Conducted thorough research using diverse resources to assist professional staff with routine and special project tasks.
  • Handled office scheduling and made notes for deadlines, motions and other important dates.
  • Filed court documents and legal pleadings with court clerk on behalf of attorneys.
  • Scheduled appointments, court appearances and depositions for busy law firm.
  • Worked alongside attorneys, administrative assistants and fellow legal assistants on complex cases and legal processes.
  • Managed accounts and client records of clients, observing confidentiality and extreme discretion.
  • Developed positive working relationship with courts, clients, law enforcement members and attorneys.
  • Completed electronic filings, initiated billing statements and managed firm administrative matters.
  • Completed document revisions, court document filings, travel arrangements and client billing.
  • Reviewed, edited and proofread legislation drafts for proper grammar, spelling, punctuation and formatting.
  • Prepared for trials, conducting legal research and drafting pleadings.
  • Organized key evidence exhibits to prepare for trials.
  • Interviewed and prepared intake sheets for clients in English.
  • Prepared case summaries for mediation conferences.
  • Analyzed client balance sheets for auditing purposes.
05/2008 to 01/2011
Legal Assistant/Secretary Darrell B. Cayton, Jr. City, STATE,
  • Organized files for court proceedings.
  • Prepared legal correspondence and wrote professional letters for legal assistants and attorneys.
  • Received and placed telephone calls to clients and prospective clients.
  • Screened telephone calls and forwarded to appropriate departments.
  • Transcribed legal documents and phone conversations.
  • Obtained signatures from attorneys for legal documents.
  • Scheduled and made appointments for [Number] attorneys.
  • Diligently edited legal correspondence for grammar and spelling.
  • Created, indexed and maintained client binders.
  • Arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Entered new cases into company database.
  • Developed and maintained filing and retrieval systems.
  • Filed documents with courts on behalf of attorney.
  • Scheduled all appointments, appearances and briefings.
  • Assisted attorneys in collecting employment, medical and other records.
  • Answered and directed calls using multi-line switchboard.
  • Processed appeals, motions and pretrial agreements.
  • Maintained calendar and tickler system for managing partner, associate attorney and senior paralegal.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.
  • Completed accident reports, trial and courtroom requests and applications for clients.
04/1997 to 04/2005
Assistant Front Office Manager Smith's Food Pride City, STATE,
  • Interacted with customers by phone, email or in-person to provide information.
  • Trained new-hires on procedures to better service customers.
  • Supervised payroll corrections for accuracy and duplications.
  • Completed daily, monthly and quarterly reports for senior management.
  • Encouraged and mentored employees to boost performance and remove process inefficiencies.
  • Drafted employee work schedules to fill coverage gaps.
  • Served as floating manager-on-duty, MOD, to cover shift shortage.
  • Acted as point of contact for vendor collaboration for contracted services.
  • Protected staff and customers and minimized legal issues by quickly resolving safety issues.
  • Delivered clerical support by handling range of routine and special requirements.
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs.
  • Implemented new training programs for administrative personnel on office operations and latest technologies.
  • Created training modules in partnership with HR for new hires.
  • Addressed and corrected issues by providing exceptional support and working to handle advanced concerns.
  • Used pivot tables to create detailed accounting reports to explain cost expenses.
Education
Expected in
GED:
Beaufort County Community College - Washington, NC
GPA:
Certifications

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Resume Overview

School Attended

  • Beaufort County Community College

Job Titles Held:

  • Legal Assistant/Secretary/Office Manager
  • Legal Assistant/Secretary/Office Manager
  • Legal Assistant/Secretary
  • Assistant Front Office Manager

Degrees

  • GED

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