B.S. graduate in paralegal studies.
*Dependable, highly self motivated, and detail oriented paralegal with strong interpersonal, organizational, and administrative skills.
Microsoft Word Excel PowerPoint Outlook
Prevail legal management software
QuickBooks accounting software
Bates Stamp software
Excellent phone voice and client relations skills.
Strong typing, writing, and proofreading skills.
Basic e-filing knowledge and skills.
19 years experience in professional office setting and administration.
LEGAL ASSISTANT/PARALEGAL01/2014 to 01/2015Peddicord & Townsend, LLCKansas City, MO
Drafted and prepared personal injury demand letters and packages to insurance companies to assist attorney in settlement process.
Created detailed and organized medical chronology summaries by interpreting and analyzing client's medical records.
Managed and tracked the ordering of medical records and billings for auto accident and medical malpractice cases; resolved discrepancies with billings and medical records; and constructed provider summaries listing all charges client incurred from healthcare providers resulting from accident.
Assisted attorney in discovery requests, including worked closely with clients to obtain answers and documents; drafted answers; typed and entered responses and objections as requested by attorney; and executed the delivery of discovery for plaintiff to opposing counsel.
Organized and updated client case files, including reviewed and checked docket entries on Missouri's online electronic system, and entered status data into client's pleadings and discovery index.
Generated correspondence letters to clients, insurance companies, defense counsel, and any other entity upon request.
Administered exceptional customer service and client relations skills, including answered phones with a pleasant voice; performed new client interviews, intakes, and scheduled appointments.
Filed and prepared documents with court system.
Electronically filed new court cases, pleadings, and certificate of service notices utilizing e-filing through Missouri's electronic filing system.
LEGAL ASSISTANT/PARALEGAL01/2006 to 01/2014Jennings, Linscott & Cutter, P.C Social Security DisabilityKansas City, MO
Exhibited excellent client relations skills working with various personalities.
Heavy contact with assisting clients throughout duration of disability case by communicating procedural information, answering inquires, providing assistance in completing forms, and performing new client interviews.
Prepared legal documents and court filings including briefs, motions to the court, appeals, and business correspondence letters for operation of firm for two attorneys.
Organized and managed large volume of client case files utilizing Prevail case management software, including written communication into database of any and all relevant information to keep attorney informed about development in client's claim.
Coordinated two attorneys' calendars, including tracked court filing deadlines, scheduled client appointments, travel arrangements, and appointments.
Strong attention to detail in preparing, proofreading, and submitting all necessary documents to court and administrative agencies throughout client's Social Security Disability claim.
Demonstrated initiative by writing an on-the-record request to the Office of Adjudication and Review for a client meeting a Social Security disability listing; drafted a request for good cause to reopen a notice of award decision utilizing IRAC method; and assisted attorney in winning a hearing by performing medical research revealing a correlation between two separate medical conditions.
Entrusted to manage accounts payable and receivable system; record business expense transactions into QuickBooks accounting software; distribute payments when due; invoice clients; and prepare bank deposits.
OFFICE MANAGER01/1996 to 01/2006Ladco Inspection Services, IncKansas City, MO
Manager of home inspection and rental property business for ten years.
Performed general bookkeeping utilizing QuickBooks accounting software; prepared quarterly employee payroll and business tax returns; drafted rental property agreements and court documents for delinquent rent; authored all business correspondence letters; increased sales by cultivating relationships with real estate agents and by advocating our product to new clients; entrusted with petty cash and deposits, generated financial statements upon request; and assisted in creating marketing fliers using Microsoft Publisher.
Education and Training
Bachelor of Science: Paralegal StudiesMay 2015National American UniversityKansas City, MO.Paralegal Studies
Paralegal Classes, Principles of Accounting ClassWilliam Jewell CollegeLiberty, MO.
Accounting, accounts payable and receivable, administrative, attention to detail, attorney, Basic, billings, bookkeeping, business correspondence, case management, client, clients, client relations, customer service, database, delivery, filing, financial statements, forms, inspection, insurance, legal, legal documents, letters, marketing, Excel, Office, Outlook, PowerPoint, Microsoft Publisher, Microsoft Word, Paralegal, payroll, proofreading, QuickBooks accounting, real estate, research, sales, tax returns, phones, phone, travel arrangements, typing, written communication