Legal Assistant Paralegal resume example with 5+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Focused and dedicated Legal Assistant with exceptional work ethic and proven strengths in case management support. Strong multitasker skilled at managing high-volume caseloads while consistently meeting deadlines. Persistent and resourceful problem-solver with excellent research and communication skills. Ambitious, adaptable and career driven, with strong work ethic and motivation to thrive in team-based or individually motivated settings.

  • Office management
  • Team coordination
  • Organization
  • People skills
  • Analytical
  • Time management
  • Active listening
  • Problem resolution
02/2020 to Current Legal Assistant/Paralegal Kamehameha Schools | Honolulu, HI,
  • Prioritize and manage multiple tasks and competing priorities in servicing requests from senior managers.
  • Support front office staff by providing word processing of correspondence and reports.
  • Filed and retrieved documents, introducing more efficient filing system adopted by company.
  • Schedule meetings and assist in making travel arrangements.
  • Work on special projects, taking the lead on important project initiatives.
  • Work on client immigration cases by collecting information and filling out and mailing out forms such as the I-130, I-485, I-360 among others.
  • Mail and arrange for delivery of legal correspondence to clients, witnesses and court officials.
  • Keep track of case status by reviewing relevant records and reporting back to clients.
  • Correspond daily with clients, insurance adjusters, doctors and attorneys.
  • Participate in client interviews, observe questioning process and documented information.
  • File pleadings and paperwork with court clerk to meet strict deadlines.
  • Provide administrative support and conducted research to assist attorneys in civil litigation preparation.
  • Draft legal complaints, summons and interrogatories.
  • Redact confidential information from legal documents on case-by-case basis.
  • Produce well-researched and articulate legal briefs, pleadings and statements.
  • Draft motions, briefs and other legal documents.
  • Exceeded team goals and resolved time-sensitive issues by partnering with staff to share and implement project initiatives.
04/2016 to 01/2020 Sales Associate/Sales Lead Southcoast Health System | Dartmouth, MA,
  • Increased revenue by developing customer relationships, leading to substantial sales growth.
  • Set high bar for customer service and trained staff in consultative sales techniques.
  • Delegated work and assignments, giving clear direction and verifying execution.
  • Assisted in training of new sales consultants, including methods for building and managing sales pipeline.
  • Resolved customer complaints and made sure customers received needed services from company.
  • Monitored store to assess current needs and delegated assignments to sales staff.
  • Processed payments and returned accurately receipts, cash, coin and cards to customers.
  • Checked store shelves and restocked products from inventory in back room.
  • Greeted patrons warmly at store entrance and offered assistance with finding needed items.
  • Delivered quality customer service while cultivating client satisfaction and loyalty.
  • Created eye-catching merchandise displays to entice customers into store.
  • Monitored performance of sales team and implemented improved methods to close gaps.
  • Received shipments, signed off on packages and documented incoming items in computer system.
05/2016 to 05/2017 Administrative Intern New York City Council | City, STATE,
  • Worked on special projects, taking the lead on important project initiatives.
  • Developed procedures and policies by devising strategies, consistently improving processes and supporting organizational goals.
  • Communicated regularly with external and internal customers to understand and meet their needs.
  • Set up workshops for our constituents through which we enable them to lay out their grievances and vote on projects that they will like to see in their communities.
  • Compiled projects and executed on these projects through the Council's one million dollars participatory budgeting initiative.
  • The renovation of the Mariner's Harbor playground was a part of this initiative.
  • Cultivated learning and mutually productive relationships across organization and earned outstanding evaluations at internship completion.
  • Produced and distributed memos, newsletters, email updates and other forms of communication.
  • Conducted research using various media sources to obtain relevant data for staff requirements.
  • Provided help to mail room staff by sorting incoming mail and distributing to appropriate employees.
  • Researched and compiled information for presentations and special projects.
  • Contributed to smooth office operations by maintaining files, coordinating deliveries and answering telephone calls.
Education and Training
Expected in 05/2017 Bachelor of Arts | Political Science College of Staten Island of The City University of New York, Staten Island, NY GPA:
Expected in 05/2017 Bachelor of Arts | Philosophy, Legal Studies Minor CUNY College of Staten Island, Staten Island, NY, GPA:

GPA: 3.2

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Resume Overview

School Attended

  • College of Staten Island of The City University of New York
  • CUNY College of Staten Island

Job Titles Held:

  • Legal Assistant/Paralegal
  • Sales Associate/Sales Lead
  • Administrative Intern


  • Bachelor of Arts
  • Bachelor of Arts

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