Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
Microsoft Word, Excel, Power Point, Mainframe and SD Law. Unwavering commitment to serve the public.
Experience
06/2016 to PresentLegal Assistant IStewart Title Of Minnesota | Franklin, TN,
Review a wide variety of legal documents pertaining to civil and criminal matters to determine accuracy, completeness and conformance with legal requirements for recording, reporting, and filling in the Extraditions Unit.
Prepare, processes, files, and distribute legal documents.
Enter and maintain legal records, including the use of computerized record keeping systems.
Assists officers of the Courts in the preparation and scheduling of appearances and hearings.
Deal with Court officials, officers of the Court, complainants or their representatives, and the public regarding questions that deal with claims, civil judgments, and the status of petitions, indictments, or other legal matters.
Handle requests for legal information and determines appropriateness of its release.
Prepare correspondence.
Maintain daily activity logs, report directly to Extradition Chief.
03/2015 to 04/2016Legal Assistant IStewart Title Of Minnesota | Frisco, TX,
Process investigative, paralegal, legal and post-bar interns and volunteers.
Facilitate security clearance process, monitor timesheet and recruit.
Assist law students with PTLS certification.
Safely store Chief Deputies hiring notes and confidential memos.
Maintain student's interview information secure.
Coordinate mock trials and orientation for all 4 Public Defender Branches in San Diego.
Conduct independent projects in support of the defense of high profile death penalty cases.
Formulate detailed reports of client jail visits and interviews.
Request and track records in mitigation cases.
Conducted interviews and formulated case notes.
Write bio-social reports for attorneys including reports in child abuse cases.
Reports formulated were used by defense attorney's, prosecutors, and public agencies.
Investigated child abuse cases.
Assist in creating resolutions in cases being mitigated, participate in round-table discussions.
Formulate reports and brief team of investigators and attorneys on case progress.
Coordinate with witnesses and clients via phone and in person.
Deliver confidential information to various professionals including mental health providers.
Facilitate communication between supervisors and investigators by forwarding/ transmitting memos.
Research, verify and route correspondence for investigations supervisor.
Compile mileage reports for unit.
Office Spanish translator, translate interviews, letter and/or documents.
File petitions for Prop.47 eligible cases.
Determine eligibility via Mainframe, SD Law and client files.
Distribute eligibility information to attorneys, clients and their family members.
Update minute orders in database.
Process investigative, paralegal, legal and post-bar interns and volunteers.
Facilitate security clearance process, monitor timesheet and recruit.
Assist law students with PTLS certification.
Safely store Chief Deputies hiring notes and confidential memos.
Maintain student's interview information secure.
Coordinate mock trials and orientation for all 4 Public Defender Branches in San Diego.
09/2009 to 10/2010Enrollment CounselorSaint Leo University | Saint Leo, FL,
Distribute accurate program and school policy information.
Determine eligibility for student enrollment.
Maintain pertinent student records and files.
Monitor attendance and ensure graduation requirements are met.
Safely handle sensitive information and secure student documents properly.
Assist students in completing their FAFSA for financial aid.
Maintained the highest student enrollment and retention rate for our unit.
Recognized twice for high number of referrals generated.
Team lead of 4-6 enrollment counselors.
Maintained employee morale and assisted in decision making to ensure weekly goals were met/exceeded.
Worked call center, supported multiple managers and wrote student reports.
Department of Adult Parole Operations/ Heavens Program.
06/2009 to 09/2009Intern/ Community LiaisonPACT | City, STATE,
Provided parolees support to help them complete conditions of parole and successfully integrate into society/ drop recidivism rate.
Accompanied parole officers on home visits that included but where not limited to children welfare checks.
Observed physical conditions, to ensure child safety.
Looked for signs of abuse and/or neglect.
Connected parolees with rehabilitation services such as therapy, anger management, housing and various employment programs.
Tracked parolees in attendance of mandatory meetings and reported findings to agents.
Received and answered inmate's correspondence.
Build business relationships with community leaders and non-profit organizations.
Interviewed Parolee's and accessed their needs.
Worked closely with agents to develop and coordinate bi-monthly meetings.
Facilitated communication between parolees, parole agents and the community.
Filed, answered phones and provided data entry assistance for agency.
01/2002 to 01/2009Lead Trainer and ServerThe Cheesecake Factory | City, STATE,
Shift leader and waitress in the highest volume restaurant in the nation.
Provided extensive corporate training for new management employees and serving staff.
Completed new hire files for H.R and server performance reviews.
Consistently scored 100% on mystery shopper reports.
Interests
Inter of the year for Department of Adult Parole Operations in Escondido. Awarded a State of California recognition for volunteer work, professionalism and dedication to the enhancement of public safety. Recognized by Chief Deputy Randy Mize for good attitude and hard work in relation to Prop. 47 legislation.
Education and Training
Expected in May 2009Bachelor of Science | Criminal JusticeSan Diego State University, San Diego, CA.GPA: Criminal Justice
Languages
Excellent verbal and written communication skills. Fluent in Spanish both spoken and written.
Activities and Honors
Skills
agency, attorney, bi, call center, corporate training, client, clients, data entry, database, decision making, filling, financial, hiring, Team lead, Law, legal, legal documents, notes, Mainframe, meetings, mental health, Excel, Office, Power Point, Microsoft Word, paralegal, performance reviews, processes, profit, progress, record keeping, recording, rehabilitation services, reporting, Research, safety, San, SD, scheduling, security clearance, Fluent in Spanish, Spanish, supervisor, phones, phone, therapy, translator, written, written communication skills
Additional Information
Inter of the year for Department of Adult Parole Operations in Escondido. Awarded a State of California recognition for volunteer work, professionalism and dedication to the enhancement of public safety. Recognized by Chief Deputy Randy Mize for good attitude and hard work in relation to Prop. 47 legislation.
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