Data-driven student and well-organized team player offering excellent communication and multitasking abilities. Experience managing and coordinating multiple projects and activities, self-directing and making use of resources to meet deadlines with minimal supervision. Diligent, detail-oriented and reliable worker enthusiastic about supporting success.
Skills
Healthcare knowledge
Effective written and verbal communication
Advanced anatomy knowledge
Medical Terminology
Patient scheduling
Data entry
Microsoft Office
Multitasking
Sensitive material handling
Patient Education of therapeutic exercises for Lower & Upper Cross syndrome
Ability to maintain a calm demeanor when working in high pressure situations
Technologically savvy
Experience
09/2021 to 11/2021
Legal AssistantProgressive – Hunt Valley, MD,
Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
Handled telephone calls, meeting plans and conference organization requirements.
Provided administrative support and conducted research to assist attorneys in civil litigation preparation.
Responded to client calls and inquiries to deliver applicable information.
Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
Organized and prepared case exhibits for hearings.
Scheduled, adjusted and changed appointments for attorney.
Arranged meetings, conferences, phone, & zoom calls for law firm.
07/2019 to 04/2020
BaristaThe Tides Inn – Irvington, VA,
Prepared and served coffee, espresso drinks, blended coffees and teas.
Operated cash register, collected payments and provided accurate change.
Greeted guests with pleasant smile and superior customer service.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Educated customers on beverage menu items and provided samples of daily brews.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Merchandised display cases and promoted prepared foods.
Monitored cafe for seating availability, safety and wellbeing of guests.
Managed inventory by establishing and adjusting ordering parameters, accurate forecasting and monitoring waste.
11/2017 to 06/2019
Kickboxing Instructor9Round Fitness – Elk Grove, CA,
Adjusted instructional techniques and class routines to meet diverse fitness levels.
Developed and deepened relationships with students in each class.
Lead as many as 7 classes each week.
Adhered to facility standards, compliance requirements and instructional best practices.
Built and maintained positive personal relationships with students and families, served as role model and character educator and prioritized safety by supervising classes closely.
Demonstrated proper martial arts techniques and helped students practice and master techniques and embrace individual learning needs and realistic goals for advancement.
Guided students through proper breathing, stance and fighting forms.
Assessed participants' progress, corrected problems and advised on better methods.
Managed administration duties
Managed social media calender
Planned client parties and appreciation events
09/2017 to 12/2017
Dillards Sales AssociateHyatt – Tucson, AZ,
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Sold various products by explaining unique features and educating customers on proper application.
Built and maintained relationships with peers and upper management to drive team success.
Answered incoming telephone calls to provide store, products and services information.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Built trusting relationships with customers by making personal connections.
Met merchandise processing standards and maintained organized and accessible work area.
Processed orders through company system and coordinated product deliveries.
03/2017 to 09/2017
ManagerThe Tides Inn – Irvington, VA,
Greeted and encouraged feedback from customers to implement in-store operational changes.
Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Prepared and served coffee, espresso drinks, blended coffees and teas.
Trained new employees in operational procedures and modeled duties for front and back house positions.
Checked temperatures of freezers, refrigerators and heating equipment.
Consistently maintained high levels of cleanliness, organization, storage, and sanitation of food and beverage products to ensure quality.
Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques and guest interactions.
Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
09/2016 to 01/2017
BaristaMonarch Casino Black Hawk – Black Hawk, CO,
Prepared and served coffee, espresso drinks, blended coffees and teas.
Operated cash register, collected payments and provided accurate change.
Greeted guests with pleasant smile and superior customer service.
Maintained calm demeanor during high-volume periods and special events.
Maintained clean and organized workspace, enabling coworkers to locate resources and product.
Memorized official and off-menu coffee and tea preparations.
Described menu items to customers and suggested products based on stated preferences.
Received and accurately processed customer payments.
Maintained highest standards of conduct and service to support company reputation.
Educated customers on beverage menu items and provided samples of daily brews.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Merchandised display cases and promoted prepared foods.
Developed creative and appealing latte art techniques and instructed coworkers in method.
10/2015 to 03/2016
WaitressBig Earl's Galley Cafe – City, STATE,
Stocked server areas with supplies before, during and after shifts.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Prepared salads, appetizers and garnishes to assist kitchen staff.
Cleared table and bussed dishes to allow for quick setups.
Set up dining room to meet hospitality and service standards.
Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
Greeted newly seated guests promptly and filled water glasses.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Education and Training
Expected in 05/2020 to to
Associate of Arts: Arts Tarrant County College - Arlington, TX, GPA:
Expected in 06/2016 to to
High School Diploma: Pittsburg High School - Pittsburg, TX GPA:
Expected in to to
: Northeast Texas Community College - Mount Pleasant, TX GPA:
Expected in 09/2018 to to
X-Ray NCT License : X-Ray X-Ray Academy of Texas - Arlington, TX, GPA:
Expected in to to
: Science Education Tarrant County College District - Fort Worth, TX GPA:
Volunteer experience in a Chiropractic office:
Patient Education of therapeutic exercises for Lower & Upper Cross syndrome
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