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legal aide resume example with 14+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Organized legal team member versed in legal practices and procedures relevant to Family law. Skilled at keeping documentation and records updated, cases organized and calendars accurate. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Hardworking and reliable employee with strong ability in time management. Offering idea's in the application of options in problem solving and time management. Highly organized, proactive and punctual with team-oriented mentality. Ambitious, career-focused job seeker, anxious to obtain an entry-level Legal-Aid position to help launch career while achieving company goals. Motivated professional offering Life and Profession experience in multiple area's pertaining to my adult working life which includes my medical/dental experience for 30 plus years to the management of offices in a variety of fields. I hope to add valuable knowledge to any organization in need of great collaboration, interpersonal and multitasking abilities.

Skills
  • Office Management
  • Travel and Event Coordination
  • Family Law Familiarity
  • Order and Request Filing
  • Case Summaries
  • Microsoft Office
  • Calendar Management
  • Legal Correspondence
  • Database Searching
  • Conflict Resolution
  • Complex Problem Solving
  • Document Management
  • Information Confidentiality
  • Correspondence and Legal Forms Drafting
  • Legal Terminology
  • Summary Writing
  • Legal Research
  • Verbal and Written Communication
  • Critical Thinking
  • Filing System Organization
  • Relationship Building
  • Legal Research and Writing
  • Document Control Support
  • Conflict Mediation
  • Customer Relationship Management
  • Risk Management
  • Troubleshooting Complex Problems
  • Project Management
  • Case Management
Experience
07/2008 to Current Legal Aide Methodist Health System | Allen, TX,
  • Mailed and arranged for delivery of legal correspondence to clients, witnesses and court officials.
  • Managed office scheduling and kept accurate notes on deadlines, motions and other dates.
  • Filed pleadings and paperwork with court clerk to meet strict deadlines.
  • Filed clients' legal documents in relevant courts for processing.
  • Drafted legal complaints, summonses and interrogatories.
  • Redacted confidential information from legal documents on case-by-case basis.
  • Conducted research and analyzed documents to prepare findings and formulate alternatives.
  • Responded to client calls and inquiries to deliver applicable information.
  • Drafted motions, briefs and other legal documents.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Created and updated case management and client account databases.
  • Performed extensive research to prepare for court cases and gathered pertinent case information.
  • Knowledgeable dealing with pleadings, affidavits, motions and exhibit preparation.
  • Processed closing documents and transactional documents for legal review.
  • Organized and prepared case exhibits and evidence for trial.
  • Analyzed legal statutes, codes and previous court decisions to determine optimal course of action.
  • Filed pleadings and appeals with court clerks to expedite trial proceedings.
  • Organized exhibits and arguments to present evidence on behalf of clients.
  • Drafted witness declarations and pretrial statements.
  • Called witnesses to give testimonies during court hearings.
07/2016 to 09/2019 Office Manager Enterprise Bank | National City, CA,
  • Monitored payments due from clients and promptly contacted clients with past due payments.
  • Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
  • Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
  • Reviewed files and records to obtain information and respond to requests.
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Handled scheduling and managed timely and effective allocation of resources and calendars.
  • Used judgment and initiative in handling confidential matters and requests.
  • Coded and entered daily invoices with in-house accounting software.
  • Implemented and maintained company protocols to facilitate smooth daily activities.
  • Elevated customer satisfaction ratings by promptly resolving client and case issues.
  • Automated office operations for managing client correspondence, payment schedules and data communications.
08/2015 to 12/2016 Collections Specialist 5G Mesh LLC | City, STATE,
  • Notified customers of delinquent accounts with attempt to collect outstanding amounts.
  • Remained calm, stayed professional and provided exceptional service on calls, even when interacting with difficult individuals.
  • Arranged for debt repayment and established repayment schedule based on customer finances.
  • Processed payments over phone and set up recurring drafts.
  • Received payment and posted to appropriate customer accounts.
  • Recorded and updated customer personal accounts with accurate contact information.
  • Reviewed accounts to determine payment plan compliance.
  • Developed collection methods to achieve or exceed company financial goals.
  • Recorded information about customers' financial status and collections status efforts.
  • Negotiated credit extensions to assist customers in paying overdue accounts.
  • Met demands of busy collections group by performing high volume of daily calls.
  • Located and notified customers of delinquent accounts by mail, telephone or personal visits to solicit payment.
  • Negotiated rates with customers and entered payments into accounting system.
  • Liaised with management to identify issues attributing to account delinquency and discuss solutions to bring in revenue.
Education and Training
Expected in 05/2006 to to Bachelor of Arts | Social Psychology Wayne State University, Detroit, MI GPA:

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Resume Overview

School Attended

  • Wayne State University

Job Titles Held:

  • Legal Aide
  • Office Manager
  • Collections Specialist

Degrees

  • Bachelor of Arts

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