Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary
An organized, detailed-oriented, skilled communicator and conscientious self-starter, able to strategize and prioritize effectively with members of diverse groups to accomplish multiple tasks and promote team cohesiveness.
  • Detail-oriented
  • Trustworthy
  • Respective and assertive
  • Accurate and timely
  • Hard-working
  • Problem-solver

Work History
Leave of Absence Case Manager, 02/2008 - 02/2012
Doordash West Babylon, NY,
  • Maintained all requested FMLA and other company provided leave of absence and ensured accurate and timely documentation is completed.
  • Met with team members regarding their requested leave and the approval or denials of such leaves.
  • Tracked and coded absences for approved leaves.
  • Maintained open communication with team members on approved leave and their return to work status.
  • Responded to and resolved escalated leaves of absence matters. Communicated with Associates regarding leaves; processed all leave denials and responded to rebuttals.
  • Provided Associate leave history, absence trends, etc. to supervisors, managers, and employee relations.
  • Maintained knowledge of all state and federal laws and Carolinas Healthcare Systems personnel policies and procedures and other regulatory standards (HIPPA, JCAHO).
HR Associate, 07/2004 - 02/2008
Rwj Barnabas Clifton, NE,
  • Supported the development of HR policies and guidelines related to CHS policies.
  • Served as first line of support to employees for human resources administration and day to day activities.
  • Responded to general HR inquiries, including but not limited to employment and benefit and leave programs.
  • Coordinated and tracked all leave of absence activities with FMLA & CHS policies and ensuring compliance with the Department of IRS regulations.
  • Manages communications with employees on Leave of Absence programs and Benefits.
  • Coordinated and communicated with internal supervisors/managers and other business partners on status updates.
HR Assistant, 05/2003 - 07/2004
Catholic Health Initiative Iowa City, IA,
  • Assisted managers and employees with questions regarding Leave of Absence and teammate health process and procedures by phone and in person.
  • Scheduled employees for proper appointments.
  • Monitored and worked on HR reporting system and effectively communicated with other departments regarding FMLA while maintaining appropriate levels of confidentiality.
  • Resolved general employee related issues.
Administrative Secretary, 07/2000 - 04/2002
Valley Health Mount Jackson, VA,
  • Provided administrative duties which included composing letters, memorandums, related correspondence, hearings, and transcribing minutes from Board of Adjustment hearings for city and county officials.
  • Performed data entry and scanned documents.
  • Assisted in resolving any administrative problems.
  • Prepared and modified documents including correspondence, reports, drafts, memos and e-mails.
  • Maintained office supplies for department.
  • Opened, sorted and distributed incoming correspondence.
High School Diploma: , Expected in 1980
South point High School - Belmont, NC
: , Expected in
Johnson C. Smith University - Charlotte, NC
: , Expected in
Johnson C. Smith University - Charlotte, NC
  • Certificate of FMLA Administrative Skills - 2006 and 2008

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Resume Overview

School Attended

  • South point High School
  • Johnson C. Smith University
  • Johnson C. Smith University

Job Titles Held:

  • Leave of Absence Case Manager
  • HR Associate
  • HR Assistant
  • Administrative Secretary


  • High School Diploma

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