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Leave of Absence Case Manager Resume Example

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LEAVE OF ABSENCE CASE MANAGER
Professional Summary
An organized, detailed-oriented, skilled communicator and conscientious self-starter, able to strategize and prioritize effectively with members of diverse groups to accomplish multiple tasks and promote team cohesiveness.
Skills
  • Detail-oriented
  • Trustworthy
  • Respective and assertive
  • Accurate and timely
  • Hard-working
  • Problem-solver


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Work History
Leave of Absence Case Manager02/2008 to 02/2012
Carolinas Healthcare System – Charlotte, NC
  • Maintained all requested FMLA and other company provided leave of absence and ensured accurate and timely documentation is completed.
  • Met with team members regarding their requested leave and the approval or denials of such leaves.
  • Tracked and coded absences for approved leaves.
  • Maintained open communication with team members on approved leave and their return to work status.
  • Responded to and resolved escalated leaves of absence matters. Communicated with Associates regarding leaves; processed all leave denials and responded to rebuttals.
  • Provided Associate leave history, absence trends, etc. to supervisors, managers, and employee relations.
  • Maintained knowledge of all state and federal laws and Carolinas Healthcare Systems personnel policies and procedures and other regulatory standards (HIPPA, JCAHO).
HR Associate07/2004 to 02/2008
Carolinas Healthcare System – Charlotte, NC
  • Supported the development of HR policies and guidelines related to CHS policies.
  • Served as first line of support to employees for human resources administration and day to day activities.
  • Responded to general HR inquiries, including but not limited to employment and benefit and leave programs.
  • Coordinated and tracked all leave of absence activities with FMLA & CHS policies and ensuring compliance with the Department of IRS regulations.
  • Manages communications with employees on Leave of Absence programs and Benefits.
  • Coordinated and communicated with internal supervisors/managers and other business partners on status updates.
HR Assistant05/2003 to 07/2004
Carolinas Healthcare System – Charlotte, NC
  • Assisted managers and employees with questions regarding Leave of Absence and teammate health process and procedures by phone and in person.
  • Scheduled employees for proper appointments.
  • Monitored and worked on HR reporting system and effectively communicated with other departments regarding FMLA while maintaining appropriate levels of confidentiality.
  • Resolved general employee related issues.
Administrative Secretary07/2000 to 04/2002
Mecklenburg County Government – Charlotte, NC
  • Provided administrative duties which included composing letters, memorandums, related correspondence, hearings, and transcribing minutes from Board of Adjustment hearings for city and county officials.
  • Performed data entry and scanned documents.
  • Assisted in resolving any administrative problems.
  • Prepared and modified documents including correspondence, reports, drafts, memos and e-mails.
  • Maintained office supplies for department.
  • Opened, sorted and distributed incoming correspondence.
Education
High School Diploma: 1980South point High School- Belmont, NC
Johnson C. Smith University- Charlotte, NC
Johnson C. Smith University- Charlotte, NC
Accomplishments
  • Certificate of FMLA Administrative Skills - 2006 and 2008
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Resume Overview

Companies Worked For:

  • Carolinas Healthcare System
  • Mecklenburg County Government

School Attended

  • South point High School
  • Johnson C. Smith University

Job Titles Held:

  • Leave of Absence Case Manager
  • HR Associate
  • HR Assistant
  • Administrative Secretary

Degrees

  • High School Diploma : 1980

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