Detail-oriented human resources professional who excels under tight deadlines, while anticipating and averting potential problems by proactively streamlining processes.
Participated in union contract negotiations that led to a five-year agreement prior to contract expiration. Devised a successful recruiting plan for new call centers, which resulted in 800 new employees in three-months.
ADA, ADP Payroll, Advertising, AS400, benefits, benefits administration, billing, budgeting, budget, Coaching, competitive, computer experience, content, Counseling, Database, employee relations, forms, Microsoft FrontPage, graphs, hiring, Human Resource, Human Resources, insurance, Law, legal, Microsoft Access, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word, organizational development, Payroll, People Soft, Personnel, Personnel Management, Policies, Presentations, quality, Recruiting, recruitment, sound, strategy, strategic, Time Management, training programs
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