leasing specialist resume example with 6+ years of experience

Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,
Professional Summary

Performance-driven leasing management professional with an in-depth understanding of the rental market and good people skills. Positive and upbeat team player with a relationship-focused style.

Skilled Clerical professional methodical about managing administrative, promotional and customer service functions to support team and improve group productivity. Prioritize and multitask to handle every need with well-qualified assistance. Diligently pursue every chance to capture new business by monitoring properties, organizing lead data and maintaining efficient schedules.

Precise and organized with extensive knowledge Committed to quality organization and office management with solutions-oriented problem-solving capabilities. Proven history of modernizing offices and enhancing overall productivity.

Attentive and personable Leasing Specialist bringing 3 years of administrative support experience in dynamic office environments. Strong work history in document management, process improvement and regulatory compliance. Commended for cultivating positive work culture by cheerfully interacting with staff and customers.

  • Appointment Scheduling
  • Training and mentoring
  • Question response
  • Showing and leasing of units
  • Application process proficiency
  • Telephone and email etiquette
  • Fair housing policies
  • Team Building
  • Record Keeping
  • Common area maintenance
  • Guest complaint resolution
Work History
10/2018 to Current Leasing Specialist Mastec Inc. | Wausau, WI,
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Collected, completed and processed lease applications.
  • Validated rental eligibility by using Enterprise Property Management's verification process.
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Invited prospects to fill out application upon completion of property tour.
  • Regularly inspected curb appeal of facilities to keep property great shape.
  • Distributed and followed up on tenant renewal notices.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Escalated major issues to property manager for immediate remediation.
  • Conducted property tours with potential rental clients and answered all questions truthfully regarding facility.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Trained leasing professionals on regulatory requirements, company policies and office procedures.
  • Set appointment times for individuals to tour facilities and see available units.
  • Kept meticulous records of correspondence between management and tenants.
  • Pleasantly greeted visitors to office, asked questions and offered assistance.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
09/2016 to 09/2018 Quality Assurance Analyst Auto Plus Pep Boys | Dallas, TX,
  • Monitored process checks for proper completion and correct frequency.
  • Created and achieved product quality objectives and met product specifications.
  • Fixed identified issues to increase productivity and boost workflows.
  • Supported company in maintaining work environment focused on quality, communication, collaboration, integration and teamwork.
  • Oversaw onsite testing for customers to meet project specifications.
  • Reported problems and concerns to management.
  • Monitored testing procedures and verified performance of tests according to established item specifications and protocol.
  • Adhered to safety and clean area procedures to comply with agency and regulatory mandates.
  • Completed supporting documentation for testing procedures, data capture forms, equipment logbooks and inventory forms.
  • Reviewed and validated quality requirements for manufacturing planning, supplier purchase orders and engineering specifications to meet contract compliance regulations.
10/2014 to 08/2018 Warehouse Associate Cellular Sales | Columbia, MO,
  • Wrapped pallets in shrink wrap prior to loading.
  • Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
  • Shipped material and performed boxing, packing, labeling and preparation of related documents.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Placed incoming inventory in optimal storage locations to promote continued accuracy and easy retrieval.
  • Performed inventory control, such as counting and stocking merchandise.
  • Operated forklifts to transfer inventory to and from target destinations.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel.
  • Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
  • Volunteered to assist warehouse manager with varies warehouse projects, demonstrating willingness to learn new tasks and increase skill levels.
Expected in 05/2010 | Center Hill High School, Olive Branch, MS GPA:
Expected in Associate Degree In Nursing | Nursing Northwest Community College , Southaven, MS, GPA:
Additional Information

An Alumni of an organization called People to People Student Ambassadors. Promoted education and understanding of international cultures through international travel and first hand experience.

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Resume Overview

School Attended

  • Center Hill High School
  • Northwest Community College

Job Titles Held:

  • Leasing Specialist
  • Quality Assurance Analyst
  • Warehouse Associate


  • Associate Degree In Nursing

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