leasing specialist resume example with 5+ years of experience

(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Professional Summary

Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions.


Active Listening: The ability to focus on a speaker, understand their message and effectively comprehend the information fully to respond thoughtfully.

Communication: It is super important for me, Assuring all information is passed to needed parties so that the work at hand is taken care of and the work loads run smoothly also to assure any issues or complaints come to a solution.

Management and Team Work: The ability to lead effectively, being self taught and still succeeding. I have held this leasing office up with no training for 7 months and developed great skills to help me grow within this field. The ability to work as a team and be of assistance happily to any one in need I strongly believe in the power of a great team.

DVC Concord, CA, Expected in 2023 Associate of Arts : Social Work And Behavioral Science - GPA :
Pinole Valley High School Pinole, CA Expected in 05/2010 High School Diploma : - GPA :
Work History
J.F. Shea - Leasing Specialist
Los Angeles, CA, 12/2021 - Current
  • Remained the main source of contact to resolve issues with 95% of the property, effective with communication and assuring needs are met.
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Regularly inspected curb appeal of facilities to keep property great shape.
  • Performed background checks on over numerous apartment applicants.
  • Collected, completed and processed lease applications.
  • Reviewed aged vacancies, market-ready apartments, and models and completed and updated market surveys.
  • Trained leasing professionals on regulatory requirements, company policies and office procedures.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
  • Created and submitted daily reports on leasing activities.
  • Created proposals, lease offers, and documents for incoming and current tenancies.
  • Escalated major issues to property manager for immediate remediation.
  • Experience with Rental and Bank deposits monthly.
  • Opening and closing out maintenance request as well as assuring they are fulfilled.
  • Entering and filing for increases, renewals and move-outs.
Matson Inc - Dispatch Supervisor
Tacoma, WA, 06/2019 - 10/2021
  • Managed 100+ drivers while leading and delegating job assignments, tracking project status, resolving issues to maximize productivity.
  • Modernized communications systems to improve productivity, reliability and efficiency.
  • Supervised team of 100+ employees and provided training focused on maximizing overall performance.
  • Maintained meticulous employee records to accurately track attendance and productivity.
  • Effectively assisted with on road and delivery issues to assure 100% delivery rate
  • 6 month streak on being top delivery company for DSF6 station.
  • Directed dispatching, routing and tracking of fleet vehicles.
  • Trained numerous new employees in various procedures and gave feedback on daily work performance to increase productivity and caller satisfaction by 80%.
  • Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures and goals in which resulting in a great turn around as your team is a product of their environment.
  • Increased area coverage by90% through effective scheduling and detailed location monitoring, paying attention and getting to know your staff and their strong suits you're able to set them up for success.
P.T Gaming - Third Party Proposition Player
City, STATE, 03/2017 - 08/2019
  • Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
  • Reset and refilled card tables with money.
  • Explained game instructions and rules to customers.
  • Monitored customers and searched for violations of gaming regulations and casino policies.
  • Took customer bets, paid out winnings and collected losing bets.
  • Informed security personnel and supervisors of problems, violations or irregularities.
  • Interacted with casino customers by answering questions, addressing concerns and handling escalations.
  • Maintained familiarity with games and with strategies or tricks used by cheaters.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Scheduling staff to assure there is always needed coverage.
  • Effectively communicated expectations, feed back to employees and also allowed input to see what works best for staff that also would benefit the work environment as appreciation goes a long ways.
Spanish :
Native or Bilingual
Negotiated :

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Resume Overview

School Attended

  • DVC
  • Pinole Valley High School

Job Titles Held:

  • Leasing Specialist
  • Dispatch Supervisor
  • Third Party Proposition Player


  • Associate of Arts
  • High School Diploma

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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