- Montgomery Street, San Francisco, CA 94105
- (555) 432-1000
- resumesample@example.com
I
want to obtain a position that will allow me to maximize my multiple skills in
customer service, quality assurance and
property management. I will also strive be an asset to
your corporation as well as ensure my successfulness and enhance my
customer service skills through your company. I am very
versatile and effective at being flexible and accommodating to
each building, tenant and prospect's unique needs. I am
committed to providing quality service in all facets of customer service property
management.
|
|
Twg Development – Brooks, CA,
- Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
- Conducted apartment tours for potential tenants and answered any questions.
- Collected and kept careful records of rental payments.
- Maintained excellent customer relationships by adhering to the “10 Pledges of Customer Service.
- Handled customer complaints personally to verify they were properly handled.
- Managed all day-to-day activities involving tenants, subcontractors and property management.
- Taught, promoted and enforced safe work practices among on-site staff.
- Maintained accurate and updated websites and printed materials.
- Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
- Monitored common areas for cleanliness and safety.
- Worked with the owners to identify, develop and achieve community goals and objectives.
- Established and implemented leasing goals while managing an effective lease expiration program.Fully abstracted all leases and entered all pertinent information into the Yardi and Yardi Voyager management system.
- Reviewed all leases to guarantee that tenants received the proper level of service.
- Updated tenant and unit information to keep current in housing database.
- Reviewed completed applications and assessed household information against file history and program regulations.
- Maintained tenant relations with regular tenant visits and phone calls.
Twg Development – City, STATE,
- ESSENTIAL FUNCTIONS:
- *Lease to qualified prospects by showing available apartments. Greet and qualify prospects, follow up on prospective residents and market the community to telephone and internet prospects.
- * Timely and accurate processing of all required administrative forms, leases and related information:
- 1. Leasing applications and processing.
- 2. Processes and explains leasing paperwork including welcome forms, leases, addendums, and notice to vacate forms.
- 3. Enters required information into software system including fees, deposits, and new lease information.
- 4. Walks apartments prior to move-in to ensure all necessary improvements have been made.
- 5. Performs a move-in inspection at move-in with the resident.
- 6. Handling resident accounts such as: processing rental payments, setting up payment plans and collecting on delinquency.
- * Provide quality customer service and timely response to resident requests and complaints.
- Maintain relationships with all apartment locator services and local businesses to provide informational material. Update periodically.
- Maintain on-going resident retention program under direction of Community/Leasing Manager.
- ‘Shop’ competitive properties.
- Maintain professional appearance of office, amenity areas, model apartments and community.
- * Miscellaneous duties as required.
Twg Development – City, STATE,
- 1. Acts as a liaison between residents or visitors and the Property Managers by doing my best to handle all of their needs and insuring that that are happy with our service as a team!
- 2. Maintains an acceptable closing ratio on leasing apartment homes.
- 3. Meets with prospects and provides them info on unit availability
- 4. Orchestrates any move-in and assists with collection of moneys owed.
- 5. Making sure that all new move in and recertification’s are in and remain in compliance according to Mississippi state law for LIHTC properties.
Cache Creek Casino Resort – City, STATE,
- Preparing alcoholic beverages as well as deserts and some non-alcoholic beverages for the main dining area of the restaurant.
- Assisting the server staff with running food, busting tables and keeping the restaurant looking presentable.
Walgreen's – City, State,
Federal Express – City, State,
Taco Bell – City, State,
administrative, Cashier, closing, competitive, customer-relations, customer service, delivery, direction, filling, forklift, Forklift Operator, forms, inspection, inventory, law, marketing plan, market, materials, office, Processes, quality, Express, supervision, tables, telephone
Ridgeway High School - Memphis, TN
Lecole Culinary Institute - ,
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
Disclaimer
Resumes, and other information uploaded or provided by the user, are considered User Content governed by our Terms & Conditions. As such, it is not owned by us, and it is the user who retains ownership over such content.
How this resume score
could be improved?
Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:
resume Strength
- Personalization
- Target Job
Resume Overview
School Attended
- Ridgeway High School
- Lecole Culinary Institute
Job Titles Held:
- Leasing Specialist
- Leasing Specialist
- Leasing Specialist
- Service Bartender
- Cashier, Sales rep, and Stock person
- Handler, Floater, Dangerous Goods Agent and Forklift Operator
- Cashier and Steamer
Degrees
- High School Diploma
By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy
