Leasing Specialist Resume Example Company Name

LEASING SPECIALIST

Summary

I want to obtain a position that will allow me to maximize my multiple skills in customer service, quality assurance and property management. I will also strive be an asset to your corporation as well as ensure my successfulness and enhance my customer service skills through your company. I am very versatile and effective at being flexible and accommodating to each building, tenant and prospect's unique needs. I am committed to providing quality service in all facets of customer service property management.

Highlights

Strong leadership
Excellent communication skills.
Competent and strong team player.
Fast learner
Personable
Fair housing mandates
Flexible schedule
Sales and marketing
Skilled multi-tasker
Attention to detail

Experience with BlueMoon
Boston Post
Yardi and Yardi Voyager
I also have experience with LIHTC and Conventional properties.

Experience

Leasing Specialist07/2015 to CurrentCompany NameCity, State

Maintained in-depth knowledge of competition through consistent evaluation of market conditions and trends.
Conducted apartment tours for potential tenants and answered any questions.
Collected and kept careful records of rental payments.
Maintained excellent customer relationships by adhering to the “10 Pledges of Customer Service.
Handled customer complaints personally to verify they were properly handled.
Managed all day-to-day activities involving tenants, subcontractors and property management.
Taught, promoted and enforced safe work practices among on-site staff.
Maintained accurate and updated websites and printed materials.
Managed overall tenant relations, including promoting tenant satisfaction and streamlining services delivery.
Monitored common areas for cleanliness and safety.
Worked with the owners to identify, develop and achieve community goals and objectives.
Established and implemented leasing goals while managing an effective lease expiration program.Fully abstracted all leases and entered all pertinent information into the Yardi and Yardi Voyager management system.
Reviewed all leases to guarantee that tenants received the proper level of service.
Updated tenant and unit information to keep current in housing database.
Reviewed completed applications and assessed household information against file history and program regulations.
Maintained tenant relations with regular tenant visits and phone calls.

Leasing Specialist01/2014 to 07/2015Company NameCity, State

ESSENTIAL FUNCTIONS:
*Lease to qualified prospects by showing available apartments. Greet and qualify prospects, follow up on prospective residents and market the community to telephone and internet prospects.
* Timely and accurate processing of all required administrative forms, leases and related information:
1. Leasing applications and processing.
2. Processes and explains leasing paperwork including welcome forms, leases, addendums, and notice to vacate forms.
3. Enters required information into software system including fees, deposits, and new lease information.
4. Walks apartments prior to move-in to ensure all necessary improvements have been made.
5. Performs a move-in inspection at move-in with the resident.
6. Handling resident accounts such as: processing rental payments, setting up payment plans and collecting on delinquency.
* Provide quality customer service and timely response to resident requests and complaints.
Maintain relationships with all apartment locator services and local businesses to provide informational material. Update periodically.
Maintain on-going resident retention program under direction of Community/Leasing Manager.
‘Shop' competitive properties.
Maintain professional appearance of office, amenity areas, model apartments and community.
* Miscellaneous duties as required.

Leasing Specialist04/2011 to 01/2014Company NameCity, State

1. Acts as a liaison between residents or visitors and the Property Managers by doing my best to handle all of their needs and insuring that that are happy with our service as a team!
2. Maintains an acceptable closing ratio on leasing apartment homes.
3. Meets with prospects and provides them info on unit availability
4. Orchestrates any move-in and assists with collection of moneys owed.
5. Making sure that all new move in and recertification's are in and remain in compliance according to Mississippi state law for LIHTC properties.

Service Bartender02/2010 to 02/2011Company NameCity, State

Preparing alcoholic beverages as well as deserts and some non-alcoholic beverages for the main dining area of the restaurant.
Assisting the server staff with running food, busting tables and keeping the restaurant looking presentable.

Cashier, Sales rep, and Stock person 06/2009 to 11/2010Company NameCity, State

Handler, Floater, Dangerous Goods Agent and Forklift Operator 08/2007 to 08/2009Company NameCity, State

Cashier and Steamer 12/2006 to 08/2007Company NameCity, State

Skills

administrative, Cashier, closing, competitive, customer-relations, customer service, delivery, direction, filling, forklift, Forklift Operator, forms, inspection, inventory, law, marketing plan, market, materials, office, Processes, quality, Express, supervision, tables, telephone

Education

High School Diploma2006Ridgeway High SchoolCity, State

2010Lecole Culinary Institute

Resume Overview

School Attended

Ridgeway High School
Lecole Culinary Institute

Job Titles Held:

Leasing Specialist
Service Bartender
Cashier, Sales rep, and Stock person
Handler, Floater, Dangerous Goods Agent and Forklift Operator
Cashier and Steamer

Degrees

High School Diploma 2006
2010

Leasing Specialist Resume Example

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