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Leasing Specialist Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Organized Leasing Specialist known for easily connecting and engaging residents and new clientele. Smart professional with passion for profitable property management. Known for acting quickly in stressful situations and remaining solutions-oriented under pressure. Focused on bringing consistent results through a tenacious and hardworking approach to managing leasing operations. Well-versed in recordkeeping, reporting and regulatory requirements. Analytical and detail-oriented leader skilled at directing team members and maintaining smooth day-to-day functions. Charming professional with a background meeting monthly leasing targets. A highly visible and driven Leasing Specialist promoting exemplary talents in facility inspection, application processing and building lasting relationships.

Skills
  • YARDI/CRM
  • BLUEMOON
  • RENTCAFE
  • Work Planning
  • Data Entry
  • Computer Proficiency
  • Prioritization and Time Management
  • Data Entry and Database Software
  • Word Processing
  • Positive Attitude
  • Personal Initiative
Education
University of Missouri - Kansas City Kansas City, MO Expected in 05/2013 Bachelor of Arts : Criminal Justice - GPA :
Work History
Essex Property Trust - Leasing Specialist
Orange, CA, 03/2021 - Current
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Marketed property to local businesses through collateral, emails and phone calls.
  • Conducted property tours with potential rental clients and answered all questions truthfully regarding facility.
  • Collected, completed and processed lease applications.
  • Set appointment times for individuals to tour facilities and see available units.
  • Pleasantly greeted visitors to office, asked questions and offered assistance.
  • Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Invited prospects to fill out application upon completion of property tour.
Essex Property Trust - Leasing Specialist
Pasadena, CA, 11/2019 - 01/2021
  • Showed apartments to potential tenants and answered questions regarding community.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Regularly inspected curb appeal of facilities to keep property great shape.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Experienced with new construction, luxury apartment buildings, condominiums and 55+ communities and units.
  • Followed-up with potential accounts and managed daily and weekly marketing and leasing reports.
  • Created and submitted daily reports on leasing activities.
  • Pleasantly greeted visitors to office, asked questions and offered assistance.
  • Set appointment times for individuals to tour facilities and see available units.
  • Monitored performance of individual leasing agents and coached on successful strategies.
  • Marketed property to local businesses through collateral, emails and phone calls.
Essex Property Trust - Leasing Specialist
Playa Vista, CA, 01/2017 - 11/2019
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Performed background checks on over [Number] apartment applicants.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Pleasantly greeted visitors to office, asked questions and offered assistance.
  • Set appointment times for individuals to tour facilities and see available units.
  • Collected, completed and processed lease applications.
  • Conducted property tours with potential rental clients and answered all questions truthfully regarding facility.
  • Distributed and followed up on tenant renewal notices.
  • Answered phone calls and emails and responded to questions from prospects quickly and effectively.
  • Marketed property to local businesses through collateral, emails and phone calls.
B.F. Saul Company Hospitality - Front Desk Agent
Gaithersburg, MD, 04/2016 - 08/2018
  • Used internal software to process reservations, check-ins and check-outs.
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Took reservations over phone, in person and via computer for guests and provided confirmation information.
  • Assisted other hotel personnel in various capacities including overseeing entire front desk when manager was unavailable and handling purchases at gift shop when required.
  • Answered customer telephone calls promptly and appropriately handled needs.
  • Welcomed each new arrival pleasantly and confirmed reservations and identification.
  • Collected room deposits, fees and payments.
  • Issued room keys to guests upon check-in and answered questions regarding proper use.
  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Oversaw fast-paced front desk operations and guests' needs at busy facility.
  • Prepared weekly employee work schedules for team members.

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Resume Overview

School Attended
  • University of Missouri - Kansas City
Job Titles Held:
  • Leasing Specialist
  • Leasing Specialist
  • Leasing Specialist
  • Front Desk Agent
Degrees
  • Bachelor of Arts