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Leasing Specialist Resume Example

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LEASING SPECIALIST
Professional Summary

Charming, quick witted, leasing specialist ready to confidently and diligently complete any task presented. Easy to work and get along with, making daily tasks more enjoyable. Self motivated, overcoming many obstacles with an up-beat determined attitude.

Skills
  • Property management
  • Relationship building and retention.
  • Rental collections
  • Lead Generation
  • Lease agreement preparation
  • Telephone and email etiquette
  • Fair housing regulations knowledge
  • Resident issue resolution
  • Knowledgeable in microsoft programs
  • Self motivated and hard working
  • Attention to small detail
  • Appointment scheduling and management
Work History
September 2016-CurrentLeasing Specialist - the Hamptons of Brownstown | Company Name | City, State
  • Pleasantly and cheerfully greeted guests in the office, asked questions and provided assistance where needed.
  • Set appointments for property tours and applications with potential residents and answered all questions truthfully.
  • Followed-up with potential residents and maintained weekly leasing reports.
  • Performed credit and background screenings on applicants.
  • Verified income, employment, and previous landlord of prospective residents during application process
  • Answered phone calls and emails responding to questions promptly and appropriately.
  • Generated property leads and advertising.
  • Collected application fee's, holding deposits, and rental balances.
  • Prepared move in packets, lease agreements and renewals for residents.
  • Informed maintenance staff of any service requests.
  • Relayed any major issues to the property manager for immediate remediation.
  • Scheduled pest control appointments for any and all pest issues.
  • Followed CDC guidelines on Covid-19 to ensure safety of all staff, residents, and guests.
September 2019-September 2020Property Manager - Heritage Square Apartments | Company Name | City, State
  • Collected rent and account balances.
  • Coordinated maintenance staff for repairs and upkeep of property.
  • Improved occupancy from 90% to %100 within a 12 month period.
  • Verified income, credit, background, and previous landlord for each applicant.
  • Reviewed and distributed renewal notices and agreements.
  • Maintained property petty cash.
  • Directed maintenance staff and repair requests for submission to Facilities.
  • Communicated regularly with residents to achieve satisfaction of residency.
  • Resolved resident complaints in a timely and appropriate manner.
  • Completed final move-out walk-throughs with residents to identify any necessary repairs.
  • Introduced prospective residents to styles of homes available and performed tours of Heritage Square.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates and delays.
  • Followed up on delinquent tenants and coordinated collections.
  • Assisted legal in any tenant landlord collections court proceedings.
  • Followed CDC guidelines on Covid-19 to ensure safety of all staff, residents, and guests.
Education
June 2015High School DiplomaHome Schooling/ Private Tutoring,
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Resume Overview

School Attended

  • Home Schooling/ Private Tutoring

Job Titles Held:

  • Leasing Specialist - the Hamptons of Brownstown
  • Property Manager - Heritage Square Apartments

Degrees

  • High School Diploma

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