To obtain employment with an innovative company which will afford me the opportunity to apply my knowledge and scholastic background in business, real estate, property management, and marketing while allowing me to utilize my extensive organizational and personal skills such as being an enthusiastic team player with a can-do attitude.
Word Information Systems, Excel, Power Point, Publisher, Quick Books, Quicken, OneSite, Bluemoon, Yieldstar, OPS, and AMSI
Maintained accurate resident account ledgers of 492 unit property while striving to consistently achieve delinquency and bad debt goals Daily collected and posted rents, deposits, and misc fee Actively pursued recovery of delinquent monies Filed evictions and monitored legal process when necessary Reported unpaid accounts promptly to collections Provided quality customer service to residents and prospects with concerns Completed all tasks and reports necessary for month end close out Provided reports as needed Issued appropriate notices to residents when needed Assisted in maintaining monthly renewal retention percentage of over 50% while implementing Yieldstar revenue management increasing renewals an average of $60.
Gross potential rent increased from $350,000 to $450,000 within 3 years.
Supervised leasing staff and implementation of all company leasing/marketing programs Updated on a daily basis all rents, deposits, and application fees received from residents Issued appropriate notices for late payments, evictions, and returned check Actively pursued recovery of delinquent monies achieving under 1% delinquency 4 out of 6 months.
Transferred to larger property after 6th month.
Ensured proper handling and scheduling of evictions and skipped units Lease preparation and verifying prospective resident applications for approval Maintained high closing ratio Organization of prospective resident marketing tools Organization of resident appreciation/ marketing functions Prepared extensive monthly market analysis Walked vacants and show units to ensure they are market ready Administrative and Sales training of leasing staff Conducted weekly leasing staff meeting Created goal, bonus, and recognition programs in order to motivate employees increasing occupancy from 89% to 95% within 2 months.
Realtor/ Licensed Provisional Broker NC/SC01/2005 to Current Mathers Realty.comMatthews, NC
Real Estate Agent of the Month, Mathers Realty.com- July & Dec.
2007 Assist clients in the process of buying and selling real estate Act as a liaison between attorneys, lenders, agents, and clients to ensure a smooth transaction from contract to closing Prospecting/ Marketing for new and past clients Preparation of Comparative Market Analysis to determine the value of properties Projections of expenses for buyer and seller clients Personal Budgeting/ Book keeping/ Accounting as an independent contractor.
Assistant Property Manager01/2006 to 01/2007 Platinum RealtyCharlotte, NC
Posting of monthly rents and preparation of monthly and weekly reports Tenant Violation Notices, Late Rent Notices, and Evictions Prospective resident application approvals Resident retention methods Organization of resident appreciation functions.
Executive Administrative Assistant Managing Partner/Developer01/2004 to 01/2005 Mountaineer Land GroupCharlotte, NC
Assisted in Land Acquisitions.
Contract/ LOI Preparation.
Key contact person of 1200+ acre project for CPA's, attorneys, investors, Real Estate Agents/Brokers, and related associates answering directly to Managing Partner providing an exceptional level of organizational support.
Assistant Property Manager01/2003 to 01/2004 Davis DevelopmentCharlotte, NC
Posting of monthly rents and preparation of monthly and weekly reports Tenant Violation Notices, Late Rent Notices, and Evictions Maintained excellent delinquency numbers Prospective resident application approvals Interviewing of prospective employees and employee work scheduling Resident retention methods Organization of resident appreciation functions Organization of prospective resident marketing tools Awarded Leasing Agent of the Year.
GCAA/NAA Charlotte, NC
Certified Apartment Manager2013Mingle School of Real EstateCharlotte, NCLicensed Broker NC/SC
Bachelors of Science: Business Administration- Marketing2001University of North CarolinaCharlotte, NCBusiness Administration- Marketing
Accounting, Acquisitions, Administrative, AMSI, Book keeping, Budgeting, closing, com, SC, CPA, clients, customer service, Dec, Information Systems, legal, Managing, Market Analysis, marketing, market, Excel, Power Point, Publisher, Word, month end close, Notary Public, organizational, quality, Quick Books, Quicken, Real Estate, selling, Sales training, scheduling