LiveCareer-Resume

leasing manager resume example with 6+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Professional Summary

Dedicated Leasing Manager with expertise in implementing creative strategies to increase revenue. Strengths include performing apartment inspections, collecting market data and analyzing advertising sources for accuracy and effectiveness. Friendly and helpful to work weekends and evenings. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Client Relations
  • Decision Making
  • Repair Planning
  • Dispute Handling
  • Deposits Management
  • Violation Resolution
  • Complaints Investigation
  • Performance Assessment
  • Maintenance Oversight
  • Financial Reporting
  • Local and State Laws
  • Contract Negotiation
  • Spreadsheet Tracking
  • Creative and Adaptable
  • Social Perception
  • Personnel Management
  • Work Planning
  • Employee Motivation and Guidance
  • Critical Thinking
  • Customer Relations
  • Tenant Eligibility Determination
  • Property Showing
  • Complex Problem Solving
  • Microsoft Office
  • Office Staffing
  • Data Entry
  • Clear Communication
  • Relationship Building
  • Schedule Coordination
  • Multitasking and Prioritization
Education
Clarksburg High School Clarksburg, MD Expected in 06/2014 ā€“ ā€“ High School Diploma : - GPA :
Work History
Simpson Housing Lp - Leasing Manager
Grapevine, TX, 11/2021 - Current
  • Collected, completed and processed lease applications.
  • Monitored performance of individual leasing agents and coached on successful strategies.
  • Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet state, local and federal housing requirements.
  • Established key relationships with potential leasers and renters.
  • Created and submitted daily reports on leasing activities.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Explained terms of lease and amounts to be paid to tenants.
  • Worked with property managers to maintain market readiness and facilitate smooth transitions.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Administered operations to handle needs of more than 800 tenants across 242property units.
  • Oversaw monthly collections and maintained high payment rates by building positive relationships with tenants.
Flex - Project Specialist
Austin, TX, 12/2019 - 10/2021
  • Compiled daily field report, detailing all key activities and outlining project progress for stakeholders.
  • Worked with inspectors, workers, and unions, to conduct weekly status updates.
  • Handled scheduling of subcontractors and staff to complete projects within required timeframes.
  • Coordinated on-site construction shutdowns, testing and inspections, reporting details and concerns to designated team supervisors.
  • Participated in project budget and cost control measures, tracking progress and making necessary financial adjustments to meet company goals.
  • Verified quality of deliverables and conformance to specifications before submitting to clients.
  • Recruited and oversaw personnel to achieve performance and quality targets.
  • Built successful project plans covering objectives, resources and staffing to meet schedules.
  • Obtained needed resources by strategically negotiating with stakeholders and outside suppliers.
  • Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts.
  • Tracked project and team member performance closely to quickly intervene in mistakes or delays.
  • Reported regularly to managers on project budget, progress and technical problems.
  • Maintained open communication by presenting regular updates on project status to customers.
SwissPost Solutons - Hospitality Assistant Manager
City, STATE, 04/2015 - 08/2019
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Developed loyal and highly satisfied customer base through proactive management of team customer service strategies.
  • Set and enforced policies focused on increasing team productivity and strengthening operational efficiency.
  • Monitored security and handled incidents calmly.
  • Collaborated with caterers and other hospitality vendors to provide first-rate products and services to employees and guests.
  • Provided courteous and knowledgeable front desk and reception duties, cultivating positive customer relations.
  • Identified and resolved customer complaints concerning food or lodging.
  • Established unique service goals to each venue to provide constant and excellent service.
  • Planned and executed more than 6 special events per year.
  • Tracked, monitored and recorded purchasing, overtime and maintenance expenses.
  • Developed and implemented updates to menus and policies in line with changing preferences and goals.
  • Executed event invoicing and provided follow up in collections department.
  • Monitored revenue decision making-processes to provide support and aid to senior leadership.
  • Cross- trained employees in areas to meet customers' needs and expectations.
  • Maintained exacting standards of quality and performance.

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Resume Overview

School Attended

  • Clarksburg High School

Job Titles Held:

  • Leasing Manager
  • Project Specialist
  • Hospitality Assistant Manager

Degrees

  • High School Diploma

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