leasing associate resume example with 9+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

I am looking for dynamic, richly diverse working environments that stimulate, and challenges growth potential and wellbeing. A career where I can utilize my talents in business in a truly progressive way to not only for personal rewards, but for the greater good in being part of team and being able to make a difference in the community. Ability to handle a myriad of job duties and execute each one of it with efficiency and a desired level of excellence in the outputs. Excellent team building, conflict resolution, resource management and team building skills. 2 years' experience ensuring probability and developing strong tenant relationships. Accomplished leader repeatedly recognized for outstanding performance, exceeding goals and generating new revenues through analytical thinking as well as financial management. Highly skilled in mediation and negotiation.

Motivated sales professional with 5+ years sales representative experience.

Sales Consultant skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.

Customer service and sales expert who identifies customer needs and delivers solutions to problems.

Sales Consultant driven to exceed sales goals and build long-term relationships with customers. Creates a positive shopping experience through high-quality customer care.

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.


Windows XP, Word, Excel, Outlook, Yardi, LRO, ARW, Onsite and typing 70wpm.

Established track record of exceptional sales results

Excellent communication skills

Bilingual in SpanishCompelling leadership skills

Cross-cultural sales background

Superior communication skills

MS Office proficient

Cheerful and energetic


Dependable and reliable



  • Surpassed all sales goals by 25% for Southwest region.

  • Gifted the Dale Carnegie Course for Leadership and Planning for Success
  • Can negotiate skillfully in competitive situations.
  • Creating innovated ways in which to build business from individual accounts.
  • Great in business networking
  • Analyzing market activity and trends
  • Accurately assessing a customer's needs and requirements
  • Identifying and exploring business opportunities with both new and existing customers.
Leasing Associate, 05/2013 - Current
The Richman Group Of Companies Greenwich, CT,

Participated in various incentive programs and contests designed to support achievement of production goals.

Developed tool to track and monitor personal sales opportunities, deals in progress and finished contracts.

Planned and executed national sales department improvements, updating the company's approach to marketing, cost analysis, presentations and territory establishment.

Generated lists of properties that were compatible with buyers' needs and financial resources.

Maintained high referral rates and exceptional feedback from previous clients.

Developed close relationships with area realtors and promoted builders to boost referral network.

Educated clients on the current real estate market and answered any questions they had.

Organized charity and public events to bring awareness to the neighborhood, generating lead flow.

Developed an excellent rapport with custom builders to expand opportunities for growth.

Coordinated appointments with prospective renters to showcase apartments and new developments.

Wrote contract documents, purchase agreements and closing statements.

Actively follow-up with prospects and hot leads.

Followed up with prospects throughout the sales process.

Created and maintained a large client base by meeting needs and providing exceptional customer service.

Gathered, distributed and maintained all the materials for marketing plans.

Researched the current market in Arizona to stay informed and give superior sales presentations.

Showed residential properties and explained the features, value and benefits of available apartments.

Reimbursement Specialist, 08/2012 - 05/2013
Change Healthcare Inc. Murrells Inlet, SC,

Fielded an average of 60 customer service calls per day.

Exercises sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.

Processed up to 75 benefit investigation reports per day.

Requested scripts from doctors and verified insurance and coding.

Developed and maintained effective relationships through effective and timely communication.

Evaluated and reported the current equipment inventory to appropriate sources.

Verified type of radiology procedure prior to exams using the HIPAA guidelines for two identifiers.

Recorded patient histories and filed supporting clinical data and diagnosis.

Recorded patient histories and filed supporting clinical data and diagnosis.

Claims Representative, 02/2012 - 06/2012
C&S Family Of Companies , ,

Interviewed prospective clients to learn about their financial needs and to discuss any existing coverage.

Processed applications, payments, corrections, endorsements and cancellations.

Called 55 warm leads each week to expand client base.Promoted agency products to customers in person, on the telephone and in writing.

Compiled coverage and rating information in an accessible format.

Prepared necessary paperwork to process insurance sales and renewals.

Submitted up-to-date activity and production logs to agency management for review.

Pursued continuing education and training programs to continue professional development.

Presented and clearly explained insurance policy options to clients based on their needs and goals.

Coded claims forms and mediated disputes between carriers and clients.

Promoted client retention through high-quality service and follow through.

Intern, 03/2011 - 05/2011
Lumen , ,
  • 2 years as a volunteer at the El Paso Women's shelter.
  • Completed and submitted clinical documentation in accordance with agency guidelines.
  • Observed and documented patient status and reported patient complaints to the case manager.
  • Directed patients in prescribed range of motion exercises and in the use of braces or artificial limbs.
  • Performed household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Assisted with transferring residents in and out of wheelchairs and adaptive equipment.
  • Tended to patients with chronic illnesses.
  • Maintained a clean, orderly and well-stocked environment.
Associate of Science: Psychology, Expected in 06/2012
University of Texas - El Paso,
Status -


High School Diploma: , Expected in 07/2008
Franklin High School - ,
Status -
Languages- English and Spanish

Strong communication skills, English, Excel, Outlook, Windows XP, Word, Spanish, typing 70wpm

Highly motivated self-starter with the ability to successfully maneuver within both corporate and entrepreneurial environment.

Strong work ethic and great ability to work in a team

Ability to read and understand lease documents.

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Resume Overview

School Attended

  • University of Texas
  • Franklin High School

Job Titles Held:

  • Leasing Associate
  • Reimbursement Specialist
  • Claims Representative
  • Intern


  • Associate of Science
  • High School Diploma

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