Enthusiastic and energetic with over five years of experience and looking to further success and fulfillment in the field of property management and real estate. Dynamic leader with expertise in tenant relations, customer service, sales, marketing, and staff management.
Leasing and Marketing Manager07/2011
to 06/2013 Greystar Real Estate Partners – Campus Court Student Apartments
Developed annual marketing budgets, forecasts, sales and marketing
plans, and reconciled marketing and advertising costs to ensure compliance.
Developed and executed weekly marketing plans outlining specific
activities and tasks in order to market the property and keep leasing staff on task.
Developed and organized all advertising efforts used to brand property image
and create a cohesive aesthetic. Also maintained marketing and advertising portfolio to historically
organize all forms of marketing and advertising efforts.
Provided exceptional customer service and established an excellent
rapport with residents and prospects.
Developed personal and team leasing goals and incentives to motivate leasing staff.
Evaluated and recommended changes in rental pricing strategies.
Submitted weekly reports, including weekly market surveys, to upper
management. Provided intricate
details about pre-leased and current leasing figures as well as historical
numbers from years past and crucial information about market conditions and
trends. Also developed daily
tracking report for traffic and leasing activity to reconcile with the weekly
Managed the planning and execution of special events and fund-raisers
for resident retention and community promotions.
Managed and processed all online applications and lease documents
through Online Leasing and Document Management Portal.
Maintained original lease and renewal files for leasing office and performed
file audits if needed, ensuring that leasing numbers reported in management
software were accurately reflective.
Trained and motivated leasing staff and assisted in disciplinary
actions, performance appraisals, hiring, and termination.
Additionally performed all duties associated with the position of
Leasing Professional to exceptional standards in order to provide example for leasing
Assisted the Property Manager in any additional capacities as needed.