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Leasing Agent Resume Example

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Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Hardworking, determined, motivated and always ready to learn.

Skills
  • Bilingual
  • Fair Housing Training - 2 Years
  • Leasing Training - 2 Years
  • Maintenance Training - 1 Year
  • Able to communicate with all walks of life
  • Team Player
  • Organized
  • Time Management
  • Forklift Certified
  • Effectively set and reach goals with team
  • Self Aware
Education and Training
Western Oregon University Monmouth, OR Expected in 06/2023 : Criminal Justice, Sociology - GPA :
Culver High School Culver, Expected in 06/2019 High School Diploma : - GPA :
Experience
Tarantino Properties - Warehouse Worker
Hampton, VA, 09/2021 - Current
  • Used pallet jacks to move items to and from warehouse locations.
  • Recognized defective material and reported issues to management.
  • Staged and sorted multiple types of products for loading.
  • Moved large and bulky items manually or with pallet jacks or forklifts.
  • Picked and prepared numerous daily shipments in controlled atmosphere warehouse environment.
  • Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets.
  • Assisted coworkers with special projects to learn new tasks while gaining additional responsibilities.
  • Identified defective, incorrect or missing merchandise and promptly reported to supervisor.
  • Prepared inventory for shipment by attaching tags and labels.
  • Transported stock, freight and materials to production and storage areas using RC equipment.
  • Palletized boxes to increase movement and shipment efficiency.
Core Health And Fitness - Leasing Agent
Lexington, KY, 04/2019 - 09/2021
  • Attracted prospects with fresh and creative promotions and advertising.
  • In charge of marketing property availability throughout multiple platforms.
  • Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
  • Organized both move-in and lease renewal rental agreements.
  • Emailed/made appointments for all lease renewals.
  • Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
  • Created "Balance Reminder" notices as needed.
  • Created "Notice of Violation" notices as needed.
  • Created "Non-Compliance" notices as needed.
  • Posted and mailed all/any notices as needed.
  • Completed move-out accounting for all residents moving out.
  • Kept resident's balconies/patios in compliance with rental agreement.
  • Kept resident's renter's insurance in compliance with rental agreement.
  • Collected and entered resident's rent.
  • Collected and entered invoices from vendors.
  • Worked with vendors and maintenance to keep properties and grounds up to modern standards.
  • Organized events to engage residents and build a strong sense of community (Easter, Earth Day, 4th ff July, etc).
  • Received and mailed incoming mail, packages, and deliveries.
  • Kept great communication between team members, customers and vendors to keep operations efficient and successful.
  • Remained aware of all construction and maintenance projects and notified appropriate individuals of project updates, delays and schedule changes.
  • Provided each resident, vendor, and prospect great service and answered any questions.
  • Scheduled vendors as needed.
  • Organized supplies.
  • Ordered supplied as needed.
  • Remained aware of all housing laws including those changing throughout COVID-19.
  • Helped manager improve area operations by sharing customer feedback and contributing new ideas.
Marriott International - Order Fulfillment Associate/Head Cashier
City, STATE, 11/2020 - 08/2021

OFA Duties

  • Reviewed production schedule and customer orders and requisitions to determine items to be moved, gathered or distributed to needed positions.
  • Operated heavy equipment and machinery safely, including forklifts and reach.
  • Inventoried and unloaded shipments from delivery trucks daily.
  • Conducted routine cycle counts and reconciled problems found.
  • Assisted in training new employees.
  • Created, pulled, and staged customer's orders efficiently and quickly to meet team goals.
  • Provided great customer service to all customers.
  • Familiarized myself with Home Depot stock by reviewing stock levels and shelves and pulled new inventory from the overheads to replenish floor.

Head Cashier Duties

  • Trained new team members in cash register operation and customer service.
  • Maintained high productivity by maintaining the whole store with cash including my main cash drawer.
  • Assisted with purchases, locating items and signing up for rewards programs.
  • Authorized discounts and special actions to resolve customer disputes and maintain satisfaction.
  • Learned roles of other departments (Hardware, Paint, Tool Rental, Service Desk and. Lumber) to provide coverage and keep store operational.
  • Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
  • Maintained professional store appearance by inspecting checkout areas and directing team members in cleaning, trash removal and other actions.
  • Oversaw work of cashiers to identify strengths and weaknesses in customer service, payment processing or merchandising plans and maximize performance.
Mi Casa Mexican Authentic Restaurant - Videographer
City, State, 09/2019 - 11/2019

Seasonal job for the football season.

  • Configured shots based on daily needs, weather and lighting conditions and available equipment.
  • Made sure all equipment was set up and ready to go every morning for practice.
  • Made sure all equipment was set up for home games.
  • Stood through practices and games shooting different angles and plays.
  • Took initiative in order to problem solve in any upcoming situation.
  • Safely transported equipment back to Football Athletic office after use.
Company Name - Waitress
City, State, 08/2017 - 08/2019
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Ordered an appropriate supply of cash each day as needed.
  • Seat, take correct orders, serve finished food to the table, keep checking up on the table, take bills, and cash out customers.
  • Restock supplies as needed.
  • Engaged customers in friendly conversation to build connections and increase satisfactions.
  • Promoted specials, desserts, appetizers and high-profit beverages to drive up ticket totals.
  • Performed side work duties, such as cleaning, cleaning kitchen, washing dishes as needed, and cleaned restroom throughout the day as needed.
  • Prepared certain appetizers and garnishes to assist kitchen staff.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.

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Resume Overview

School Attended
  • Western Oregon University
  • Culver High School
Job Titles Held:
  • Warehouse Worker
  • Leasing Agent
  • Order Fulfillment Associate/Head Cashier
  • Videographer
  • Waitress
Degrees
  • High School Diploma