, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Self-motivated Leasing Agent bringing 6 years of experience in providing professional tours, exceeding all revenue goals and targets and conducting thorough background checks. Detail-oriented individual with excellent time management and communication skills.
Skills
Business processes and procedures
Property tours and inspections
Fair housing policies
Local market conditions
Lease oversight
Social Media
Prospecting Clients
Telephone and email etiquette
Relationship building and retention
Move-in coordination
Leasing and sales
Skills
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Work History
12/2017 to CurrentLeasing AgentAmherst Holdings Llc | Memphis, TN,
Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
Invited prospects to fill out application upon completion of property tour.
Oversaw monthly collections of over $40,000.00 in funds, maintaining high payment rates by building positive relationships with tenants.
Toured property with prospective tenants and provided wealth of information in regards recruited new residents through website advertising .
Used Onesite to keep record of financial transactions and rental applications.
Validated rental eligibility by using Yardi's verification process.
Distributed and followed up on tenant renewal notices.
Participated in property inspections to prepare for move-ins and move-outs.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Kept meticulous records of all correspondence between management and tenants.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Escalated any major issues to property manager for immediate remediation.
Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
07/2015 to 12/2017Leasing AgentAmherst Holdings Llc | Huntsville, AL,
Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
Oversaw monthly collections.
Escalated any major issues to property manager for immediate remediation.
Recruited new residents through website advertising and marketing.
Performed background, reference and credit checks as part of screening process of prospective tenants.
Toured property with prospective tenants and provided wealth of information in regards to its key features.
Kept meticulous records of all correspondence between management and tenants.
Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Distributed and followed up on tenant renewal notices.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Participated in property inspections to prepare for move-ins and move-outs.
Validated rental eligibility by using Florida Tenant and Onesite's verification process.
Used Onesite to keep record of financial transactions and rental applications.
Invited prospects to fill out application upon completion of property tour.
08/2005 to 06/2015Residential Services AssistantThe Management Group | Vancouver, WA,
Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
Supported personal needs of residents dealing with diverse conditions.
Enforced policies and safety standards through building and room rounds.
Solved grievances and complaints by collaborating with residents.
Conducted daily welfare checks and coordinated with facility staff to meet all resident needs.
Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Actively listened to residents' requests, confirming full understanding before addressing concerns.
Demonstrated respect, friendliness and willingness to help wherever needed.
Transported clients to therapy, doctor appointments, shopping, etc.
Assisted clients with activities of daily living, showering, dressing, etc.
Education
Expected in 05/1993High School Diploma | Hardee Senior High School, Wauchula, FLGPA:
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