Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Self-motivated Leasing Agent bringing 6 years of experience in providing professional tours, exceeding all revenue goals and targets and conducting thorough background checks. Detail-oriented individual with excellent time management and communication skills.

Skills
  • Business processes and procedures
  • Property tours and inspections
  • Fair housing policies
  • Local market conditions
  • Lease oversight
  • Social Media
  • Prospecting Clients
  • Telephone and email etiquette
  • Relationship building and retention
  • Move-in coordination
  • Leasing and sales
Skills
:
Work History
12/2017 to Current Leasing Agent Amherst Holdings Llc | Memphis, TN,
  • Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs and capital improvement projects.
  • Invited prospects to fill out application upon completion of property tour.
  • Oversaw monthly collections of over $40,000.00 in funds, maintaining high payment rates by building positive relationships with tenants.
  • Toured property with prospective tenants and provided wealth of information in regards recruited new residents through website advertising .
  • Used Onesite to keep record of financial transactions and rental applications.
  • Validated rental eligibility by using Yardi's verification process.
  • Distributed and followed up on tenant renewal notices.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Kept meticulous records of all correspondence between management and tenants.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Escalated any major issues to property manager for immediate remediation.
  • Minimized vacancy periods by collaborating with building owners to strategize improvements to marketing initiatives, business plans and tenant outreach programs.
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
07/2015 to 12/2017 Leasing Agent Amherst Holdings Llc | Huntsville, AL,
  • Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
  • Oversaw monthly collections.
  • Escalated any major issues to property manager for immediate remediation.
  • Recruited new residents through website advertising and marketing.
  • Performed background, reference and credit checks as part of screening process of prospective tenants.
  • Toured property with prospective tenants and provided wealth of information in regards to its key features.
  • Kept meticulous records of all correspondence between management and tenants.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Distributed and followed up on tenant renewal notices.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Participated in property inspections to prepare for move-ins and move-outs.
  • Validated rental eligibility by using Florida Tenant and Onesite's verification process.
  • Used Onesite to keep record of financial transactions and rental applications.
  • Invited prospects to fill out application upon completion of property tour.
08/2005 to 06/2015 Residential Services Assistant The Management Group | Vancouver, WA,
  • Assisted residents with transitioning into new living environment and maintained strong relationships with residents.
  • Supported personal needs of residents dealing with diverse conditions.
  • Enforced policies and safety standards through building and room rounds.
  • Solved grievances and complaints by collaborating with residents.
  • Conducted daily welfare checks and coordinated with facility staff to meet all resident needs.
  • Provided swift and knowledgeable emergency support in line with campus crisis protocols.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Actively listened to residents' requests, confirming full understanding before addressing concerns.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Transported clients to therapy, doctor appointments, shopping, etc.
  • Assisted clients with activities of daily living, showering, dressing, etc.
Education
Expected in 05/1993 High School Diploma | Hardee Senior High School, Wauchula, FL GPA:

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Resume Overview

School Attended

  • Hardee Senior High School

Job Titles Held:

  • Leasing Agent
  • Leasing Agent
  • Residential Services Assistant

Degrees

  • High School Diploma

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