Learning and Development Administrator/Executive Assistant Resume Example
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LEARNING AND DEVELOPMENT ADMINISTRATOR/EXECUTIVE ASSISTANT
Summary
Industrious Office Administrator with 14+ year background of proactive administrative support and energetic team leadership. Proven history of promoting organizational goal achievement by streamlining workflow and promoting efficient interdepartmental coordination. Adept in task delegation and conflict resolution.
Skills
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Experience
11/2020 - Current
ADI Global Distribution － City , STATESenior Administrator/Assistant Sales Coordinator
- Utilizes strong leadership and administrative abilities to maintain smooth office operations.
- Coordinates document movements, checks accuracy and maintains compliance with standard requirements.
- Monitors sales team performance, delegates tasks and applies strategies to improve quality.
- Responds to issues from internal staff, outside departments and clients in order to complete relevant research and implement successful problem resolutions.
- Executes on-time and under-budget project management on complex issues for senior leadership.
- Increases organization by developing new filing system and database protocols.
- Processed customer and vendor payments In ADONIS software.
- Digitally deposits payment checks Into JPM Access software utilizing Epson check scanner.
- I-9 and E-Verify Administration
- Enhances company's reputation and revenue through EXPO registration and other public relations work.
- Facilitate and coordinate Vendor Training Workshops
- Answers multi-line telephone system and routes calls to appropriate personnel.
04/2018 - 03/2020
Hooters Of America LLC-Corporate － City , STATELearning and Development Administrator/Executive Assistant
- Supports Learning Development and Operations Departments to include: Vice president, Senior Vice President & COO.
- Provides back-up support for all function for the L&D department.
- Works at the Front Desk as back-up Receptionist; duties include greeting all guests, answer phones and maintain visitor and delivery logs.
- Provides back-up support to Administrative staff as needed.
- E Campus Support
- Completes ad hoc projects/assignments as needed
- Coordinate travel arrangements for restaurant support center and field-based L&D needs
- Assist learning & development department with travel and administrative duties.
- Reconciles department Period Credit Card and Invoicing
• Departmental Shipping & Logistics
• Inventory and ordering of supplies
• Assists with yearly recognition programs (HGOY, MOQ, etc.) which includes coordination and scheduling of events, communication on program, and awards - Project Management
• Schedules and organizes activities such as meetings, travel, conferences, department activities and workshops
• Work with the L&D team members to contribute to the development of integrated annual plans, priorities, and objectives pertaining to the brand
• Assist in the execution of L&D programs and events.
• Inputting weekly Jump-start communication into HOAPOS. - Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
- Administered course content, schedules and attendance utilizing learning management system (LMS).
10/2016 - 11/2017
Cennox Inc. － City , STATEField Operations Administrator
- Generated reports detailing project information and predictions.
- Track, analyze, and report field production progress to Director of Operations.
- Communicate with field team members regarding their monthly progress and helped to create plans and solutions to ensure work is completed on time.
- Solved field payroll issues by completing Payroll Adjustment Forms (PAFs) and conducts research with payroll department.
- Assisted with work order transfers and research work orders to ensure technicians have necessary parts and equipment.
- Ran daily reports for Director of Operations.
- Arranged travel and lodging for field technicians.
- Performed quality review checks for work completed by Field Technicians.
- Occasionally took ownership of smaller, internal projects.
- Assisted technicians with prioritizing work and arranging efficient work schedules based on customer Service Level Agreements (SLAs).
- Worked alongside entire Operations Management team.
- Strengthened traceability, developing organization systems for contracts, records, reports and agendas.
- Performed other duties as required, requested, or assigned.
Education and Training
05/2008
Marietta High SchoolCity, StateHigh School Diploma
Georgia State UniversityCityBachelor of Science: Nursing
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Resume Overview
School Attended
- Marietta High School
- Georgia State University
Job Titles Held:
- Senior Administrator/Assistant Sales Coordinator
- Learning and Development Administrator/Executive Assistant
- Field Operations Administrator
Degrees
- High School Diploma
Bachelor of Science : Nursing
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