LEARNING AND CHANGE MANAGEMENT CONSULTANT - LEARNINGLENS, INC.
Organization development, learning, and project management professional maintaining cutting edge technical skills and up-to-date industry knowledge with a passion for talent development and team building.
Business process mapping
Training programs development
Instructional technologies knowledge
Performance management systems
Fluent in Spanish
Microsoft Office Suite
Project planning and development
Applicant Tracking Systems
Electronic Medical Records Systems
Learning and Change Management Consultant - LearningLens, Inc., 04/2012 to 10/2014 Ecolab – Saint Paul, MN
Executed training and change management activities for an integration initiative to harmonize customer facing processes and migration of the North American Champion business from their SAP platform to the Nalco System.
Provided training and technical support of a five wave, six month training deployment across the United States.
Partnered with Supply Chain Subject Matter Experts, Super Users and Process teams to facilitate Kaizen workshops, and identify and develop organizational change deliverables (process communications, training, role definition, etc.)
Led a team of four Instructional Design (ID) consultants to execute material development in accelerated time frame.
Developed and delivered train the trainer sessions with 25 SME trainers.
Facilitated role and responsibility assignment of employees to appropriate SAP business/process roles.
Managed the training logistics including ILT material printing and distribution of twenty courses for five waves of training to different locations for a total of 1000+ users.
Demonstrated significant versatility across multiple business disciplines (EHS, Supply Chain, Order to Cash).
Noted by client as "a great team player, providing both as an individual contributor and helped lead those where support and knowledge where required to further improvement / enhance the tasks at hand with key stakeholders".
Technical Trainer/Instructional Designer for Computer Training International (CTI), 09/2011 to 04/2012 Gillette Children's Specialty Healthcare – Saint Paul, MN
Worked with subject matter experts to facilitate hospital and clinical workflow analysis of an EMR system implementation.
Designed, developed, and delivered technical training of a highly customized EMR system implementation (QuadraMed-Computerized Patient Records).
Developed training presentations, instructor manuals, participant manuals, agendas and job aides.
Delivered workflow and technical training based on defined work roles (nursing, MD, radiology, orthopedics, chaplaincy, physical therapy, etc.).
Learning, Change and Project Management Consultant , 05/2005 to 04/2011 Various Companies – Minneapolis and Saint Paul, MN
Learning, Change and Project Management Consultant working with a variety of organizations supporting change management, learning, and project management activities.
Consulted with Restoring Minnesota Ecological Restoration Training Cooperative team to develop a template for e-learning course development using Articulate and PowerPoint.
Implemented ICIMS Applicant Tracking System at Northwest Airlines, Eagan, MN.
Partnered with the executive HR team; developed business proposal for an Internet Applicant Tracking System (ATS); obtained 1.2 million dollar budget; and assisted business with vendor selection ICIMS.
Led project teams (business and IT) as well as outside vendors and contractors.
Developed project documents including
IT Project Manager, 05/2001 to 02/2004 Valspar Corporation – Minneapolis, MN
Designed, developed and deployed e-learning training on an Oracle I-Learning Site (LMS) for System upgrades /New Functionality, Patches and New Functionality, Process Requests from Implementation Team, and Support Enhancement Requests.
Lead Training Analyst, 02/1998 to 05/2001 Valspar Corporation – Minneapolis, MN
Responsible for all aspects of change management deliverables for global business processes, new and upgraded system implementations, IT staff technical training and PC software training.
Facilitated business process analysis, role mapping, and action plan development.
Implemented new, streamlined business processes.
Designed and developed technical manuals, job aides, system test scripts, and training materials.
Associate Consultant - Instructional Designer, 08/1996 to 02/1998 Personnel Decisions International – Minneapolis, MN
Coordinated the training of over 100 End Users in four locations in six months with limited travel post 9-11.
Saved over $100,000 in training expenses by utilizing web and video conferencing technology.
Managed the design process of client programs including proposal, contract building, business development, and budget management.
Managed and implemented the redesign of leadership program with minimal budget.
Certified in the Myers-Briggs Type Indicator (MBTI) and PDI's programs.
Promoted to full time Associate Consultant after six-month internship.
Received excellent reviews from consultants and managers.
Program Evaluation Consultant, RBC Dain Rauscher – Minneapolis, MN
Conducted program evaluation of the Financial Consultant Trainee training.
Instructional Designer, Capella University – Minneapolis, MN
Worked with College Instructors to re-design on-line college courses and developed competency based grading rubrics.
Completed an average workload of 3 courses a week for eight weeks (24 courses) using Captivate and Macromedia Dreamweaver.
Master of Education: Human Resource Development, 1998 University of Minnesota - Minneapolis, MN
Human Resource Development
Emphasis in Training and Development
Human Resource Development Organization
Bachelors of Arts: Spanish and International Relations, University of Wisconsin Instituto de Technologico de Monterrey - Brussels Spanish and International Relations
On-site Training Project Manager for Swiss acquisition Oracle 10.7/GEMMS 4.1 ERP implementation.
Agile, Application Development, Applix, Articulate, budget management, budget, Business Case, business development, business processes, business process analysis, Ceridian, change management, Oral, Consultant, consulting, contracts, course development, client, Data Conversion, documentation, Documentum, Macromedia Dreamweaver, English, ERP, Financial, frame, French, functional, German, HP, HRIS, Human Resource, HR, instructor, Instructional Design, leadership, Team Leadership, logistics, Excel, Microsoft Suite, Outlook, PowerPoint, Publisher, Word, migration, Needs Assessment, nursing, Oracle I, Oracle, organizational, PC Skills, PC software, Personnel, plan development, PLM, presentations, Process Improvement, processes, Procurement, program evaluation, Project Management, proposal, Quality, Safety, SAP, scripts, Six Sigma, Spanish, Supply Chain, System Configuration, team player, technical support, technical training, technical manuals, trainer, training materials, translation, Type, upgrades, Upgrade, video conferencing, Visio, website, workflow analysis, workflow, workshops, Written