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Lean Agile Scrum Master resume example with 8+ years of experience

Jessica
Claire
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(555) 432-1000,
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Summary

Accomplished SCRUM Master with progressive experience gathering technical requirements and preparing specifications. Defines and documents business processes and software requirements for operational reporting, data warehousing and application development. Working knowledge of business intelligence products, web-based application development and high level of computer literacy with spreadsheets, word processing and database software and business systems.

Skills

Business/Management Tools:

MS Excel, MS PowerPoint, Teams, UML Diagrams, Lean Canvas, Tableau Reporting.

Databases:

Oracle, SQL Server, MS Access

Networking Protocols:

HTTP, FTP, TCP/IP

Software Lifecycle Management Methods:

Joint Application Development, Waterfall model, AGILE

Education and Training
Andhra University Vishakapatanam, Expected in 05/2010 MBA : - GPA :
SAFe Dallas, TX, Expected in 07/2018 Certified Scaled Scrum Master (SSM) : - GPA :
Experience
Nes Associates - Lean Agile Scrum Master
Albuquerque, NM, 01/2020 - 12/2020

I was involved with multiple teams and multiple projects. Mainly involved in platform projects which are internal and external in nature. I have played multiple roles in the teams as per requirement. As a Scrum Master, oversaw the software delivery for IT. This included the Agile/Safe transformation and Implementation.

● I was assigned as a Scrum Master to two different teams. I have helped transform the teams from disorganized, low velocity teams to high velocity and Scrum efficient teams.

● I had to take up a new scrum team with 6 members. This was a team where I am managing the Sprint activities and delivery of projects from end to end. In 15 days with just the dev team and architect, we created a new micro service, created a high-level design, Plan the sprint and deliver the project. With just a few changes we put it for release as well.

● Direct and lead development teams from project initiation through the delivery of the final product.

● Regular Code/Timeline review to keep the ongoing projects on track and to be available for new client initial technical discussions.

● I have taken up the role of a Product Owner and written stories for the teams as needed when there are time constraints or any effort by the team has not been captured. I have also prioritized backlog from time to time. I have also taken up the role of Release manager and help in the release activities.

● I was part of PI planning where emphasis was made on team dependencies and how to coordinate for end-to-end integration with various teams.

● Facilitate and active involvement in Defect management across teams and timely resolution so that issues are not escalated.

● Escalate issues as needed to make sure the issue at hand is resolved. Whether it was to Manager or upper leadership.

● Protect the development team from outside distractions, impediments or team conflicts, and maintain focus on finishing the sprint and project timeline.

● Known to be a resourceful person. Finish the task assigned by getting involved with different teams and contacts and networking as needed.

● Work closely with Product Managers in backlog management and continuous delivery of features. This was to help prioritize and groom their backlog.

Facilitate Scrum (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective).

Facilitate Grooming sessions and plan according to release dates.

Coached the team in their respective Agile responsibilities. And help them to take the ownership of the stories they are working on.

● Educate and reinforce Scrum methodology and agile framework to team members and key stakeholders.

● Functioned as Jira administrator providing Jira support through access.

Used Jira dashboards and Tableau for metrics and reporting to upper management.

● Proficient with various reports including Burndown charts, Sprint reports, Cost to feature report, where I had mapped each story to feature and capability for each sprint. This helped in giving a view of cost per feature being invested. Release reports.

● Excellent skills in pragmatic problem-solving, resolving interpersonal conflicts and overall helping people communicate and collaborate effectively.

John Wiley & Sons, Inc. - Scrum Master
North Kingstown, RI, 08/2018 - 12/2019

This is a Data Migration Project with a goal to migrate data related from old application with all necessary transformations applied to the new application. Make sure that new application can absorb old data and continue using it going forward. It also involves infrastructure design and metadata reporting.

● As a Scrum Master, oversaw the software delivery for IT. This included the Agile transformation from Waterfall to Scrum Agile. I was playing Scrum Master to various teams. Facilitate sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demonstrations

● Requirement gathering using lean canvas and SOW updates.

● Protect development team from outside distractions, impediments or team conflicts, and maintain focus on product backlog and project timeline.

● Work closely with the Product Owner in backlog management and continuous delivery of features. This was to help prioritize and groom their backlog.

Held Scrum Agile ceremonies (Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective).

Coached and mentored stakeholders on their respective Agile responsibilities. Helped teams with Sprint Planning using Agile games.

● Educate and reinforce scrum methodology and agile framework to team members and key stakeholders.

● Direct and lead development team from project initiation through the delivery of final product.

● Functioned as Jira administrator providing Jira support throughout all of IT including creating swim lanes/workflows and custom fields. Built collaborative relationships and worked with various IT teams, business partners, and vendor partners.

Used Jira dashboards for metrics and reporting to upper management. Company is looking to move over to Scaled Agile.

● Keep the team on Track and Make sure sprints are cost effective

● Worked on Burndown charts and Maintain the velocity of the team

● Excellent skills in pragmatic problem-solving, resolving interpersonal conflicts and overall helping people communicate and collaborate effectively.

● Facilitating Integration, Systems & Alpha testing and Planned UAT and Release testing with QA testers, Stakeholders and the Business Users

Egon Zehnder - Business Analyst/Scrum Master
Houston, TX, Sep2015 - 08/2018

Lead daily Stand-ups and scrum ceremonies for scrum teams. Worked with product owners to groom the backlog and plan sprints. Track, escalate and remove impediments. Report at daily Scrum of Scrum meetings. Worked with component teams to resolve issues.

● Improved team velocity by incorporating capacity planning into sprint planning sessions.

Implemented Issues Tracking in JIRA to effectively track impediments against user stories.

Ensure the development teams are practicing core Agile principles.

● Resolved an infrastructure issue by utilizing existing resource room and converting into conference room. This room was used for creating an actual story board and helped the team understand the different issues we were dealing with at the scrum process.

● Creating and utilizing a professional network of Scrum Masters, Product Owners and Technical Leads within the company.

● Work with Inter Team Managers to work on tasks. To make sure there are no impediments for the sprint

● Resolve conflict within the team for successful completion of the project.

● Develop and maintain key relationships with all impacted business areas

● Proficient in Requirement Gathering Techniques ranging from Interviews, Questionnaires, Joint Application Development (JAD) sessions, Job Shadowing to Storyboarding to Prototyping

Northern Trust - Business Analyst
City, STATE, 04/2010 - 09/2013

Developed business architecture using requirements such as scope, processes, alternatives, and risks.

● Analyzed client’s business requirements and processes through document analysis, interviews, workshops, and workflow analysis.

● Participated in user acceptance to verify the client’s needs are met.

● Communicated client’s business requirements by constructing easy-to-understand data and process models.

● Provided input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.

● Liaised between business and technical personnel to ensure a mutual understanding of processes and applications.

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Resume Overview

School Attended

  • Andhra University
  • SAFe

Job Titles Held:

  • Lean Agile Scrum Master
  • Scrum Master
  • Business Analyst/Scrum Master
  • Business Analyst

Degrees

  • MBA
  • Certified Scaled Scrum Master (SSM)

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